Question

Print server issues - Print spooler services stopping when adding printers

Asked by: c_auzzeni

In a Windows Server 2003 - Active Directory environment:

- A windows 2003 machine that is mainly a print server has an issue where the print spooler services are stopped when adding new printers or sometimes modifying existing printers.
- Print spooler service has to be manually restarted
- Print queues/printer drivers include: Lexmark, HP, Canon, Toshiba, Kyocera

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Asked On
2007-09-25 at 08:54:41ID22851358
Tags

print

,

spooler

,

server

Topics

Windows 2003 Server

,

Printers

Participating Experts
1
Points
500
Comments
1

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Answers

 

by: nikhil_deshpandePosted on 2007-09-25 at 09:00:22ID: 19956780

This is called Print Spooler Crash. This behavior can occur due to third-party (Non-microsoft) print processors and print drivers( un-signed drivers). You need to clean the print hive.

This is how you can clean the print hive.

(1) http://www.ee-stuff.com/Expert/Upload/getFile.php?fid=4618
Please rename this file to.mht

(2)http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

Cheers,
Nikhil

20120131-EE-VQP-002

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