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01/08/2008 at 08:12AM PST, ID: 23066843
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8.8

Unable to mount the store after logs deleted

Asked by pragmatick in Windows 2003 Server, Exchange Email Server

Tags: Microsoft, Exchange server, 2003

Hi all, we have an urgent problem with exchange.
We have deleted the logs files in mdbdata  and now the store is unable to start.
we have tried the eseutil /r c:\progra~1\exchsrvr\mdbdata\priv1.edb /sc:\progra~1\exchsrvr\mdbdata\priv1.stm  command utility but it doesn't work  
when we try to mount the store there is an error message :
" An internal processing error has occured. Try restarting the Exchange System Manager or the Microsoft Exchange Information Store service, or both. Examine the Application log for events related to this erro. The description fields of these events will contain specific error codes and may contain links to Microsoft Knowledgebase articles on troubleshooting this problem.
Id no : c1041724
Exchange system manager"

In the event viewer there is that :
 "The MAPI call 'OpenMsgStore' failed with the following error:
The Microsoft Exchange Server computer is not available.  Either there are network problems or the Microsoft Exchange Server computer is down for maintenance.
The MAPI provider failed.
Microsoft Exchange Server Information Store
ID no: 8004011d-0526-00000000 "

Error Current log file missing starting Storage Group /DC=local/DC=huet/CN=Configuration/CN=Services/CN=Microsoft Exchange/CN=First Organization/CN=Administrative Groups/CN=First Administrative Group/CN=Servers/CN=XEON-SERVER/CN=InformationStore/CN=First Storage Group on the Microsoft Exchange Information Store.
Storage Group - Initialization of Jet failed.

Information Store (2016) First Storage Group: Error -1811 occurred while opening logfile C:\Program Files\Exchsrvr\mdbdata\E0002C08.log.

so can someone give me the steps to  recover my database without reimporting everything with powercontrols.
[+][-]01/08/08 08:24 AM, ID: 20609862

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About this solution

Zones: Windows 2003 Server, Exchange Email Server
Tags: Microsoft, Exchange server, 2003
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Solution Provided By: SteveH_UK
Participating Experts: 2
Solution Grade: A
 
 
[+][-]01/08/08 08:49 AM, ID: 20610151

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[+][-]10/29/08 01:30 PM, ID: 22835319

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[+][-]11/02/08 06:41 AM, ID: 22861744

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