Question

DNS Address with Static IP

Asked by: spwiggins

Hi All

Hope yopu can help with my problem.
I have a server running SBS 2003 R2. I have it configured with a static IP address.

When a client connects we have our server acting as the DHCP server on the network. The DNS server for each client is the IP address of the server, which I understand is how it should be. The problem is that each day BT (our ADSL provider) change the 2 DNS server addresses (I think there can be up to 8 differnet ones).

As the server is acting as the DNS server for the network there have been some 'forwarders' set up to forward DNS requests to the BT DNS servers, however when the 'valid' DNS servers of the day are not at the top of the list we get problems connecting to the internet. We fix this at the moment by moving the two valid DNS servers to the top of the forwarders list.

The question I have is can I set the server up so that it gets the DNS servers automatically from the router. The option to 'Obtain DNS server addresses automatically' is greyed out (I guess it is only enabled if 'Obtain IP address automatically' is enabled).

I realise I can use external DNS servers such as openDNS...but is there a way to get my server to update its forwarders automatically, or should I set the server up in some other way to route DNS requests the the correct DNS servers.

Many thanks for reading this question.

Steve

This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.

Subscribe now for full access to Experts Exchange and get

Instant Access to this Solution

  • Plus...
  • 30 Day FREE access, no risk, no obligation
  • Collaborate with the world's top tech experts
  • Unlimited access to our exclusive solution database
  • Never be left without tech help again

Subscribe Now

Asked On
2008-01-30 at 01:01:48ID23122138
Tags

Microsoft

,

Server 2003

,

R2

Topics

Windows 2003 Server

,

Domain Name Service (DNS)

Participating Experts
3
Points
250
Comments
11

Trusted by hundreds of thousands everyday for fast, accurate and reliable tech support.

  • "The time we save is the biggest benefit of Experts Exchange to Warner Bros. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange." Mike Kapnisakis, Warner Bros.
  • "Our team likes having a resource that is more secure than just using Google and most experts using this service really know their stuff. It's nice to look here first versus using Google." Dayna Sellner, Lockheed Martin
  • "Anytime that I've been stumped with a problem, 9 out of 10 times Experts Exchange has either the accepted solution or an open discussion of the potential solution to the problem." Kenny Red, eBay Inc.

See what Experts Exchange can do for you.

Got a question?

We've got the answer.

Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.

Screenshot of Experts Exchange Knowledgebase

Need individual assistance?

Our experts are ready to help.

If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.

Screenshot of Experts Exchange Knowledgebase

Want to learn from the best?

Read articles from industry experts.

Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.

Screenshot of an Article

Working on a long term project?

Store your work and research.

Save solutions to your questions, answers you’ve discovered through searching plus helpful articles in your personal knowledgebase for easy future access.

Screenshot of Experts Exchange Knowledgebase

Access the answers to your technology questions today.

Subscribe Now

30-day free trial. Register in 60 seconds.

What Makes Experts Exchange Unique?

Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.

Trusted by the world's most respected brands.

image of each brand's logo

Faithfully serving IT professionals since 1996.

Experts Exchange Logo

Try it out and discover for yourself.

Subscribe Now

30-day free trial. Register in 60 seconds.

Related Solutions

  1. BT openworld ADSL and Linux
    Hi everyone, I am looking into getting BT's new ADSL package called Openworld, and I want to use my Linux server as a router. However, having phoned BT, they tell me that there are two standards available - a USB modem and an ethernet one. The USB is £40 per month and the ...
  2. Bt satellite adsl with windows 2000 sbs
    We currently have bt satellite adsl, which works as a proxy server if you directly connect pc's to it for internet access. Our network is running a 2000 sbs server configured as a proxy server with exchange etc. Our server is configured to connect to an upstream proxy serve...
  3. SBs 2003 R2. How to load a static IP for external use
    Hi, I am setting up a network. At the moment this office has a hub on a BT Line and thiere e-mails must be controlled via BT. There is no server in place and so no exchange. I am putting in a SBS server there in a week or two. What they have is 13 static IP's on each PC and ...
  4. BT Broadband and Netgear DG834G with SBS 2003
    Hello All I am looking to chuck my 2wire BT router away and replace it with the Netgear DG834G router that we have in our office. Based on what i've been looking at it seems life is easier without the BT 2Wire within the SBS 2003 environment. I've yet to set it up as I have...
  5. Need help configuring Cisco 857w with BT ADSL line
    Hello, I need to configure a Cisco 857w to work with a BT Business DSL line. The router should replace a DrayTek Vigor2800 which worked fine but needs to be replaced because of VPN compatibility issues. I basically copied the settings from the DrayTek to the CISCO and it w...

Free Tech Articles

  1. WARNING: 5 Reasons why you should NEVER fix a computer for free.
    It is in our nature to love the puzzle. We are obsessed. The lot of us. We love puzzles. We love the challenge. We thrive on finding the answer. We hate disarray. It bothers us deep in our soul. W...
  2. SCCM OSD Basic troubleshooting
    SCCM 2007 OSD is a fantastic way to deploy operating systems, however, like most things SCCM issues can sometimes be difficult to resolve due to the sheer volume of logs to sift through and the dispe...
  3. Migrate Small Business Server 2003 to Exchange 2010 and Windows 2008 R2
    This guide is intended to provide step by step instructions on how to migrate from Small Business Server 2003 to Windows 2008 R2 with Exchange 2010. For this migration to work you will need the fo...
  4. Create a Win7 Gadget
    This article shows you how to create a simple "Gadget" -- a sort of mini-application supported by Windows 7 and Vista. Gadgets can be dropped anywhere on the desktop to provide instant information, ...
  5. Outlook continually prompting for username and password
    There have been a lot of questions recently regarding Outlook prompting for a username and password whilst using Exchange 2007. There are a few reasons why this would happen and I will try to cover t...
  6. Backup Exchange 2010 Information Store using Windows Backup
    There seems to be quite a lot of confusion around the ability to backup Exchange 2010 using the built in Windows Backup feature. This stems from the omission of this feature prior to Exchange 2007 s...

Cloud Class Webinars

  1. Avoiding Bugs in Microsoft Access
    Alison Balter takes and in-depth look at avoiding bugs in Access. In this webinar you will learn about using the immediate window to debug your applications, invoking the debugger, using breakpoints to troubleshoot, stepping through code, setting the next statement to execute, ...
  2. Top 10 Best New Features in Visio 2010
    Scott Helmers gives live demonstrations of the top 10 new features in Visio 2010. This webinar will teach you how to create compelling diagrams by adding shapes to the page with a single click, linking the shapes in a diagram to data in Excel (or SQL Server, or SharePoint), ...
  3. IT Consultant Business Secrets Revealed
    Michael Munger, Experts Exchange tech pro and IT consultant, pulls back the curtain on his very successful businesses and answers question on every IT consultant and business owner should know about. He shares secrets on what he did to solve the 5 most common problems in IT, ...
  4. Disaster Recovery and Business Continuity
    Quest CTO, Mike Billon, gives an overview of the steps involved in building a dunamic disaster recovery plan. Through case studies and an examination of software/hardware tooles for monitoring and testing, you'll gain a better understandin of where you are, where you want ...
  5. Organize Your Visio Diagrams with Containers and Lists
    Scott Helmers uses cross functional flowcharts, wireframe diagrams, data graphic legends and seating charts to teach you: how to ustilize all three new structured diagram components in Visio 2010, the best practices for organizeing shapes in previous version of Visio, how to organize ...
  6. How to Us Objects, Properties, Events and Methods in Microsoft Access
    Alison Dalter gives an in-depbth look at objects, properties, events and methods in Microsoft Access. In this webinar you will learn about using the object browser, referring to objects, working with properties and methods, working with object variables, understanding the ...

Join the Community

Give a Little. Get a Lot.

Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.

Join the Community

Answers

 

by: stagiraPosted on 2008-01-30 at 01:17:22ID: 20775691

Hi,
as i understand, at least one network interfaces is in client dhcp mode ? Normally these card will receive automatically the update of the Name Server change from your provider.
Have you hardly setup name server ? if yes, remove it, and let the system obtain by dhcp the DNS from BT.

Regards.

 

by: spwigginsPosted on 2008-01-30 at 02:06:07ID: 20775870

Hi

Thanks for your comment. At the moment we have only one network card in the server (we plan to add a second card soon), this is a fixed IP address.

Regards

Steve

 

by: markusdamenousPosted on 2008-01-30 at 05:49:22ID: 20776927

There are a couple of options that spring to mind:

1.  BT will more than likely have a caching DNS server that doesnt change, so you could point your DNS forwarder at this address first.

2.  Set primary DNS forwarder to your local router IP address, and as this always contains the correct DNS servers for BT (attained direct when connecting to BT) you will always be able to resolve DNS.  

3.  Dont have any forwarders, simply rely on root hints to allow you to resolve names on the internet.

 

by: spwigginsPosted on 2008-01-30 at 07:31:15ID: 20777736

Hi markusdamenous

Thanks for your reply.

For option 1 I cannot find any info about a caching DNS server for BT.

For option 2 I did try having only one forwarder to the router...but this did not seem to work.

For option 3 I don't know what root hints are (or how I would setup/use them)

Regards

Steve

 

by: markusdamenousPosted on 2008-01-30 at 08:31:56ID: 20778378

I talked about caching servers because I use PlusNet myself, and they have changed their primary DNS server ip addresses before, but the caching one of 212.159.6.9 usually remains the same.

Roothints are how a DNS server obtains the result for you if it cannot find an answer either in its own zone file, or by asking another dns server (ie. your ISP server).  If the ISP server does not have an answer stored (because it has had to research it for another client) then it would also use root hints to find the answer for you.  Root hints are specified in Exchange by default.  

It works like this...  You ask for a result, it cant find it locally, so it try by looking at whether it is .com or .co.uk or whatever.  It has a server listed which points it to a server which knows about all the .com names.  Then it looks at the first bit of the address, say m in the case of microsoft.com.  Exchange has a server which it queries for each letter of the alphabet, so if it starts m then it queries 200.22.22.2 say.  And it goes through and through until it gives you the result you are after.  It is called a recursive query.

So basically, it is forwarding your request to another server to find the result, but it may have to pass it backwards and forwards to more than one server to find it.  The nice thing is, once it has found it for one client, it will store it for other clients.

 

by: DrDave242Posted on 2008-01-30 at 11:41:32ID: 20780359

The simplest solution to the problem will probably be to use known good (non-BT) DNS servers as your forwarders, assuming you can locate a couple that give good responses.  Failing that, the easiest way to configure root hints on your server is to open the DNS console, right-click your server, and select Properties.  Click the Root Hints tab.  If your root hints are already configured, there will be a list of servers that look like A.ROOT-SERVERS.NET, B.ROOT-SERVERS.NET, etc., all the way through M.  Their IP addresses should also be shown.  If you don't see this list, the simplest way to obtain it is to click the "Copy from Server" button and input the IP address of an external DNS server.  That should copy the root-hint list from that server to yours.

Occasionally, only the names of the root-hint servers will populate the list, and the IP addresses will show as unknown.  If this happens, close the DNS console and wait a few minutes, then open it again and check the list.  If the addresses still aren't there, you can try copying them from a different DNS server, or you can ping each one of the listed servers, get its address (assuming you've got public name resolution working at all), and edit its corresponding root-hints entry manually.

One other thing:  Your own server should not appear in the root-hints list.  This seems to happen fairly often, though I don't know why.  If you see your server listed there, delete it from the list.

 

by: spwigginsPosted on 2008-01-31 at 02:02:28ID: 20785230

Thanks for your comments.

Here is the rub. I appear to have a fully populated root hints setup on my DNS configuration. All IP addresses are present (and the server IP address is not in the list) but I still seem to have a slow response (or a total timeout of internet explorer when browsing) if the are DNS servers in my forwarderes list that are problematic.

If I try putting the IP address of my router at the top of the forwarders list the IE just times out. If I put the current address of the BT DNS server at the top of list I get the quickest respsonse, but this address seems to swap over every day, so the next day I go back to a slow response again. OpenDNS seems to perform reasonably well if this is at the top, but I would prefer to use BT's DNS servers if possible.

So do you guys know how I can get the server to put the current DNS servers of the day at the top of the forwarders list by somehow reading it from the router, or is that just  non starter?

I appreciate all your advice, sorry if my understanding of DNS is a little vague.

Regards

Steve

 

by: markusdamenousPosted on 2008-01-31 at 04:03:55ID: 20785776

I would try it without forwarders at all;  Remove the forwards, and test to see how the server performs when searching for DNS entires itself.  The server will also cache any entries, so when one user visits www.bbc.co.uk the server will cache the result, and the next client asking for the same page will be server the result very quickly because the server can answer from its cache.

Forwarders are not essential, so give it a go without and let us know if it works well.

 

by: spwigginsPosted on 2008-02-13 at 03:35:42ID: 20883292

Hi

Sorry for the delay in getting back to you. Have taken out all forwarders and wanted to see what happened for a few days.

Everything seemed to be working OK but I had a few funnies. A couple of days ago a had a problem where www.linear.com was not accessible. I was not having problems with any other sites. It seemed unable to resolve DNS.
I looked in the DNS cached lookups for linear.com and there were to NS entrys but no A entry (as for other sites).
I switched on a forwarder to openDNS and then I could resolve this address.
I though better leave openDNS on. The next day however I had no internet access at all, there seemed to be a proble with openDNS, so I switched off all forwarders again, this fixed the problem.
I am just concerned that I will have problems in the future with web sites that have not yet been accessed.
The cached lookup for linear.com now has an CNAME entry but still no A entry, however linear.com seems be be resolving ok now.
I'm a bit confused as the 'exactly' how DNS resolution works, do you guys know if there is a good reference web site or book that may help my understanding and potential fault finding of any problems.

Thanks again for your help

Steve

 

by: markusdamenousPosted on 2008-02-22 at 12:49:05ID: 20961277

For more information, I would suggest searching on Microsoft Knowledge base, and also maybe wikipedia?

 

by: spwigginsPosted on 2008-02-27 at 05:15:08ID: 31426310

Thank you both for your help regarding this matter. I need to read futher on DNS but your suggestions have put me on the right track.
Best regards
Steve wiggins

20120131-EE-VQP-002

3 Ways to Join

30-Day Free Trial

The Experts

98% positive feedback on 31,087 answers since March 2000. angeliii is a Microsoft Most Valuable Professional for his work with MS SQL Server & Develoment.

He has also proven his knowledge of Visual Basic Programming, PHP Scripting and Oracle Databases.

The Experts

97% positive feedback on 10,752 answers since July 2000. lrmoore has more than 18 years experience in the networking industry.

The six-time Mircosoft MVPs specialties include firewalls, virtual private networking, and network management.

Testimonials

"...and excellent source for support... Kind of like having your very own IT dept." Electriciansnet

Testimonials

"I was apprehensive at signing up at first. However... it has already made my life as an IT administrator much easier." JaCrews

Testimonials

"WOW! You guys have great, active, and knowledgeable people on here." moore50

Business Clients

Business Clients

In the Press

"If you’ve got a question... Experts Exchange can supply an answer.”

In the Press

"...an invaluable aid for both IT professionals and those who require tech support."

In the Press

"where IT professionals provide quick answers on just about any topic"

Business Account Plans

Loading Advertisement...