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01.31.2008 at 03:01AM PST, ID: 23125825
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6.6

After upgrade to WSUS V3.0  the clients don't report to wsus server

Asked by actemium in Windows 2003 Server

Tags: , ,

Hi,

My clients don't report after the upgrade to version 3.
New installed clients shows up correctly but either new en excisting clients don't get updates
Last status stays at "NOT YET REPORTED"

Result clientdiag:

WSUS Client Diagnostics Tool

Checking Machine State
        Checking for admin rights to run tool . . . . . . . . . PASS
        Automatic Updates Service is running. . . . . . . . . . PASS
        Background Intelligent Transfer Service is not running. PASS
        Wuaueng.dll version 7.0.6000.374. . . . . . . . . . . . PASS
                This version is WSUS 2.0

Checking AU Settings
        AU Option is 4: Scheduled Install . . . . . . . . . . . PASS
                Option is from Policy settings

Checking Proxy Configuration
        Checking for winhttp local machine Proxy settings . . . PASS
                Winhttp local machine access type
                        <Direct Connection>
                Winhttp local machine Proxy. . . . . . . . . .  NONE
                Winhttp local machine ProxyBypass. . . . . . .  NONE
        Checking User IE Proxy settings . . . . . . . . . . . . PASS
                User IE Proxy. . . . . . . . . . . . . . . . .  NONE
                User IE ProxyByPass. . . . . . . . . . . . . .  NONE
                User IE AutoConfig URL Proxy . . . . . . . . .  NONE
                User IE AutoDetect
                AutoDetect not in use

Checking Connection to WSUS/SUS Server
                WUServer = http://srv-bu3:8530
                WUStatusServer = http://srv-bu3:8530
        UseWuServer is enabled. . . . . . . . . . . . . . . . . PASS
        Connection to server. . . . . . . . . . . . . . . . . . PASS
        SelfUpdate folder is present. . . . . . . . . . . . . . PASS

Looks ok to me...

But now the windowsUpdatelog after "wuauclt /TestWSUSServer"

2008-01-31      11:37:49:776       604      534      AU      Triggering AU detection through DetectNow API
2008-01-31      11:37:49:776       604      534      AU      Triggering Online detection (non-interactive)
2008-01-31      11:37:49:776       604      a70      AU      #############
2008-01-31      11:37:49:776       604      a70      AU      ## START ##  AU: Search for updates
2008-01-31      11:37:49:776       604      a70      AU      #########
2008-01-31      11:37:49:776       604      a70      AU      <<## SUBMITTED ## AU: Search for updates [CallId = {205EE1C0-A56A-4D7D-949B-D5E6DCB8C503}]
2008-01-31      11:37:49:776       604      e3c      Agent      *************
2008-01-31      11:37:49:776       604      e3c      Agent      ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
2008-01-31      11:37:49:776       604      e3c      Agent      *********
2008-01-31      11:37:49:776       604      e3c      Agent        * Online = Yes; Ignore download priority = No
2008-01-31      11:37:49:776       604      e3c      Agent        * Criteria = "IsHidden=0 and IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and IsAssigned=1 or IsHidden=0 and IsInstalled=1 and DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and IsAssigned=1 and RebootRequired=1"
2008-01-31      11:37:49:776       604      e3c      Agent        * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
2008-01-31      11:37:49:776       604      e3c      Misc      Validating signature for C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wuident.cab:
2008-01-31      11:37:49:823       604      e3c      Misc       Microsoft signed: Yes
2008-01-31      11:38:03:111       604      e3c      Misc      WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190191
2008-01-31      11:38:03:111       604      e3c      Misc      WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190191
2008-01-31      11:38:03:126       604      e3c      Misc      WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190191
2008-01-31      11:38:03:126       604      e3c      Misc      WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190191
2008-01-31      11:38:03:126       604      e3c      Misc      WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190191
2008-01-31      11:38:03:126       604      e3c      Misc      WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190191
2008-01-31      11:38:03:142       604      e3c      Misc      WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190191
2008-01-31      11:38:03:142       604      e3c      Misc      WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190191
2008-01-31      11:38:03:142       604      e3c      Misc      WARNING: DownloadFileInternal failed for http://srv-bu3:8530/selfupdate/wuident.cab: error 0x80190191
2008-01-31      11:38:03:142       604      e3c      Setup      FATAL: IsUpdateRequired failed with error 0x80244017
2008-01-31      11:38:03:142       604      e3c      Setup      WARNING: SelfUpdate: Default Service: IsUpdateRequired failed: 0x80244017
2008-01-31      11:38:03:142       604      e3c      Setup      WARNING: SelfUpdate: Default Service: IsUpdateRequired failed, error = 0x80244017
2008-01-31      11:38:03:142       604      e3c      Agent        * WARNING: Skipping scan, self-update check returned 0x80244017
2008-01-31      11:38:04:190       604      e3c      Agent        * WARNING: Exit code = 0x80244017
2008-01-31      11:38:04:190       604      e3c      Agent      *********
2008-01-31      11:38:04:190       604      e3c      Agent      **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
2008-01-31      11:38:04:190       604      e3c      Agent      *************
2008-01-31      11:38:04:190       604      e3c      Agent      WARNING: WU client failed Searching for update with error 0x80244017
2008-01-31      11:38:04:190       604      c68      AU      >>##  RESUMED  ## AU: Search for updates [CallId = {205EE1C0-A56A-4D7D-949B-D5E6DCB8C503}]
2008-01-31      11:38:04:190       604      c68      AU        # WARNING: Search callback failed, result = 0x80244017
2008-01-31      11:38:04:190       604      c68      AU        # WARNING: Failed to find updates with error code 80244017
2008-01-31      11:38:04:190       604      c68      AU      #########
2008-01-31      11:38:04:190       604      c68      AU      ##  END  ##  AU: Search for updates [CallId = {205EE1C0-A56A-4D7D-949B-D5E6DCB8C503}]
2008-01-31      11:38:04:190       604      c68      AU      #############
2008-01-31      11:38:04:190       604      c68      AU      AU setting next detection timeout to 2008-01-31 12:21:12
2008-01-31      11:38:04:190       604      c68      AU      Setting AU scheduled install time to 2008-01-31 12:00:00
2008-01-31      11:38:08:182       604      e3c      Report      REPORT EVENT: {E96A4591-86F5-44D0-88C5-B5F27998E575}      2008-01-31 11:38:03:142+0100      1      148      101      {D67661EB-2423-451D-BF5D-13199E37DF28}      0      80244017      SelfUpdate      Failure      Software Synchronization      Windows Update Client failed to detect with error 0x80244017.
2008-01-31      11:43:03:746       604      a70      AU      AU received policy change subscription event
2008-01-31      11:50:56:807       604      e3c      PT      WARNING: Cached cookie has expired or new PID is available
2008-01-31      11:50:56:807       604      e3c      PT      Initializing simple targeting cookie, clientId = 48db38dd-04e6-42dd-9bdb-766646094c15, target group = , DNS name = pc006-vdm.vdm.wce
2008-01-31      11:50:56:807       604      e3c      PT        Server URL = http://srv-bu3:8530/SimpleAuthWebService/SimpleAuth.asmx
2008-01-31      11:50:56:838       604      e3c      Report      Uploading 1 events using cached cookie, reporting URL = http://srv-bu3:8530/ReportingWebService/ReportingWebService.asmx
2008-01-31      11:50:56:854       604      e3c      Report      Reporter successfully uploaded 1 events.
2008-01-31      11:56:06:389       604      a70      AU      AU received policy change subscription event

What must can i do to fix this ?


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[+][-]01.31.2008 at 03:06AM PST, ID: 20785516

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About this solution

Zone: Windows 2003 Server
Tags: Microsoft, WSUS, 3.0
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Solution Provided By: actemium
Participating Experts: 2
Solution Grade: B
 
 
[+][-]02.21.2008 at 06:09AM PST, ID: 20947775

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