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Asked by kibbs in Windows 2003 Server, Computer Motherboards, Windows 64-bit
OS: Windows Standard Server 2003 R2 SP2 x64 Version.
8 GIg Ram, 2 x 1.8 Quad Core Intel, Motherboard: Intel S50000VSA
QUESTION:
Everytime when I shut down my machine I get the error:
"The Exception unknown software exception (0xc0000005) occured in the application at location 0x7d61f4d7, Click OK to Terminate the Program."
Can someone please suggest how I can find out which software is causing the problem? Is this a serious issue? At this time, it only happens when I shut down.
PS> I Have Symantec Endpoint Antivirus on the Server and a Full Scan indicates no malware of virus.
Thanks!
How does one go about troubleshooting then resolving this issue?
20100215-EE-VQP-121 / EE_QW_2_20070628