systemssupply
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Server 2003 Event ID 6008 Unexpected Reboot
Hi Everyone,
I have a SQL server which has just started a series of random reboots. The problem started one week ago. This is a production server and has not had any modifications (updates etc) in the recent past.
What i see is an event 6008 in event viewer:
The previous system shutdown at 11:42:04 AM on 3/15/2008 was unexpected.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
I have also noticed that for an hour or two before the reboot, no new entires are made into any of the event viewer logs.
As i see the lack of new events prior to the reboot, it is difficult to troubleshoot so any input woudl be great.
Also due to the lack of logs my line of thinking is that this is probably a software issue not a hardware issue.
The server does complete the reboot successfully without any user input and then will run for several hours before the issue starts again.
I have a SQL server which has just started a series of random reboots. The problem started one week ago. This is a production server and has not had any modifications (updates etc) in the recent past.
What i see is an event 6008 in event viewer:
The previous system shutdown at 11:42:04 AM on 3/15/2008 was unexpected.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
I have also noticed that for an hour or two before the reboot, no new entires are made into any of the event viewer logs.
As i see the lack of new events prior to the reboot, it is difficult to troubleshoot so any input woudl be great.
Also due to the lack of logs my line of thinking is that this is probably a software issue not a hardware issue.
The server does complete the reboot successfully without any user input and then will run for several hours before the issue starts again.
ASKER
Thanks for a reply on a saturday:
Server has 2.0 GB of Ram / Current User is 365 MB. We are closed today so really there is no load at all and it is still rebooting.
Paging file is set to max 4.0 GB on C drive
On Events: First sign of a problem is that you see no new events for a couple of hours then
1) The previous system shutdown at 11:42:04 AM on 3/15/2008 was unexpected (Event ID 6008)
2) Then a normal startup sequence:
a: Microsoft (R) Windows (R) 5.02. 3790 Service Pack 2 Multiprocessor Free.
b: The Event log service was started.
so on and so forth
from the reboot when you enter a reason code:
The reason supplied by user domain\Administrator for the last unexpected shutdown of this computer is: Other (Unplanned)
Reason Code: 0xa000000
I am at the console now, all looks healthy, good video, no crazy disk access, motherboard reports normal voltage and temp.
Server has 2.0 GB of Ram / Current User is 365 MB. We are closed today so really there is no load at all and it is still rebooting.
Paging file is set to max 4.0 GB on C drive
On Events: First sign of a problem is that you see no new events for a couple of hours then
1) The previous system shutdown at 11:42:04 AM on 3/15/2008 was unexpected (Event ID 6008)
2) Then a normal startup sequence:
a: Microsoft (R) Windows (R) 5.02. 3790 Service Pack 2 Multiprocessor Free.
b: The Event log service was started.
so on and so forth
from the reboot when you enter a reason code:
The reason supplied by user domain\Administrator for the last unexpected shutdown of this computer is: Other (Unplanned)
Reason Code: 0xa000000
I am at the console now, all looks healthy, good video, no crazy disk access, motherboard reports normal voltage and temp.
Is there a dump file? c:\windows\memory.dmp?
Maybe you can uncheck the option that it will reboot and you can see the BSOD. It will give you more info.
Can you recall the last thing you did on this server? It could also be a device driver.
Maybe you can uncheck the option that it will reboot and you can see the BSOD. It will give you more info.
Can you recall the last thing you did on this server? It could also be a device driver.
ASKER
No memory.dmp also no minidump files. That would be just too easy :) I believe i did unckeck the box to auto reboot. Can you verify Under Statup and Recovery, I unchecked Automatically Restart. Then I rebooted just to make sure it holds. At this point, I will head home and watch for the pings to the server to stop as my clue that its gone down.
Server is in production and thus we have mode no changed to the config at all in the past 6 months. Only access if clients via their apps.
I will hope for a lock with a more verbose error code.
In the interim i have done a cold boot and I re-seated all devices, ram, disk, cpu, raid, etc.
Server is in production and thus we have mode no changed to the config at all in the past 6 months. Only access if clients via their apps.
I will hope for a lock with a more verbose error code.
In the interim i have done a cold boot and I re-seated all devices, ram, disk, cpu, raid, etc.
Under startup and recovery it is :-) Are you sure nothings changed??
You can also try (if it is a software problem):
1. Deep file virus/spyware scan. Maybe also with another virusscan tool than you already have.
2. download ccleaner http://www.ccleaner.com/download and run it to clean up alot :-)
Do you run McAfee antivirus? I saw alot of articles on the Net similar to your problem and blaming it on MCAfee.
Just to make sure....if the server goes belly-up again tomorrow, make sure you're on time at the clients site on Monday ;-)
Good luck.
Richard
You can also try (if it is a software problem):
1. Deep file virus/spyware scan. Maybe also with another virusscan tool than you already have.
2. download ccleaner http://www.ccleaner.com/download and run it to clean up alot :-)
Do you run McAfee antivirus? I saw alot of articles on the Net similar to your problem and blaming it on MCAfee.
Just to make sure....if the server goes belly-up again tomorrow, make sure you're on time at the clients site on Monday ;-)
Good luck.
Richard
ASKER
Thanks for getting back to me, I am sure I changed nothing, have not been there is weeks. If one of our other consultants did change something they are not telling.
I run Symantec AV 10.2, I did notice that the install was strange (client was not reporting properly) so for the moment it has been removed.
I am checking the server every hour or so, waiting for it to fail, with my luck it will run for 3 weeks now without issue.
I run Symantec AV 10.2, I did notice that the install was strange (client was not reporting properly) so for the moment it has been removed.
I am checking the server every hour or so, waiting for it to fail, with my luck it will run for 3 weeks now without issue.
Have you checked this article out?
http://support.microsoft.com/kb/326564
When logging off 2003 server, it asks the reason. If none is provided, then you might get the 6008 error. So this error is a result of the reboot, not the cause. I know this doesn't help resolve the issue as to why the computer is shutting down. So, I am going to take a couple guesses.
I have seen where Windows updates will shut down automatically after downloading the latest updates. It can do this for servers and clients. To fix this problem you might want to look at this post and create a domain policy that prevents Windows Updates, or WSUS servers, from rebooting the machine upon installing updates:
https://www.experts-exchange.com/questions/23199407/Disabling-WSUS-auto-restart.html
http://support.microsoft.com/kb/326564
When logging off 2003 server, it asks the reason. If none is provided, then you might get the 6008 error. So this error is a result of the reboot, not the cause. I know this doesn't help resolve the issue as to why the computer is shutting down. So, I am going to take a couple guesses.
I have seen where Windows updates will shut down automatically after downloading the latest updates. It can do this for servers and clients. To fix this problem you might want to look at this post and create a domain policy that prevents Windows Updates, or WSUS servers, from rebooting the machine upon installing updates:
https://www.experts-exchange.com/questions/23199407/Disabling-WSUS-auto-restart.html
ASKER
Hi Again,
The server has rebooted on its own 3 times in the last hour. No user logged during the time betwen the reboots.
Windows update has been disabled via group policy previously.
Question: I changed the server not to reboot on failure but it is, any ideas as to why?
The server has rebooted on its own 3 times in the last hour. No user logged during the time betwen the reboots.
Windows update has been disabled via group policy previously.
Question: I changed the server not to reboot on failure but it is, any ideas as to why?
ASKER
Update: I found an event entry this seems to appear with most of the reboots:
id 10026
The COM sub system is suppressing duplicate event log entries for a duration of 86400 seconds. The suppression timeout can be controlled by a REG_DWORD value named SuppressDuplicateDuration under the following registry key: HKLM\Software\Microsoft\Ol
id 10026
The COM sub system is suppressing duplicate event log entries for a duration of 86400 seconds. The suppression timeout can be controlled by a REG_DWORD value named SuppressDuplicateDuration under the following registry key: HKLM\Software\Microsoft\Ol
Antivirus applications may not pick up on certain spyware. Spyware might reboot the server without errors because the server sees this as an application that is finishing the install and needs to reboot. If you run a scan, you may wish to run it in safemode. That will prevent the services it runs from denying you the ability to remove the spyware application.
I have seen some spyware reboot machines. I know you are running symantec antivirus. But, you still might want to take Richard's advice and run a antispyware program on this machine.
The two I found that remove the ""rebooting problem"" are housecall and spybot S&D. They don't conflict with eachother because spybot is an executable and housecall is a full program. Another thing you might think about is running Hijackthis and posting your results here.
Please credit Richard, if you determine spyware was the issue. I am only agreeing that this is most likely the cause.
I have seen some spyware reboot machines. I know you are running symantec antivirus. But, you still might want to take Richard's advice and run a antispyware program on this machine.
The two I found that remove the ""rebooting problem"" are housecall and spybot S&D. They don't conflict with eachother because spybot is an executable and housecall is a full program. Another thing you might think about is running Hijackthis and posting your results here.
Please credit Richard, if you determine spyware was the issue. I am only agreeing that this is most likely the cause.
ASKER
I will run the spyware check thie morning. I did run SAV last night, it was clean.
ASKER
Ran Spybot, only thing found were 6 tracking cookies. I have removed them but I doubt that was the anser. I think it is safe to say that something is forcing the computer to reboot and that it is not a typical stop error as the machine is rebooting not hanigng as I had set it to do.
Any other ideas how I can find the offending application ?
Any other ideas how I can find the offending application ?
OK,
lets try someting else.
I'm beginning to run out of software solutions so I think we can try to investigate hardwareproblems :-s
1. Is it possible to think about temerpatures inside this server case? Downl. Everest to check temperature http://www.majorgeeks.com/download4181.html
2. Is it possible that dust can be the problem for short circuiting the server? Is it possible to extensively clean the inside?
3. Could it be that the PSU slowely reducing it's power? Maybe you need to try another PSU. Check this on: http://www.journeysystems.com/?powercalc
4. Check your memoy http://oca.microsoft.com/en/windiag.asp or http://www.memtest86.com/
Can you give us the type of server you use?
Richard
lets try someting else.
I'm beginning to run out of software solutions so I think we can try to investigate hardwareproblems :-s
1. Is it possible to think about temerpatures inside this server case? Downl. Everest to check temperature http://www.majorgeeks.com/download4181.html
2. Is it possible that dust can be the problem for short circuiting the server? Is it possible to extensively clean the inside?
3. Could it be that the PSU slowely reducing it's power? Maybe you need to try another PSU. Check this on: http://www.journeysystems.com/?powercalc
4. Check your memoy http://oca.microsoft.com/en/windiag.asp or http://www.memtest86.com/
Can you give us the type of server you use?
Richard
ASKER
I just noticed that the Help and Support service was not running (probably a result of when SP2 was loaded, maybe this has impact on the error reporting?) I have just reinstlled the service, and it is now running properly.
The machine is a SuperMicro X6DH8.
I have the super doctor running, it is reporting no errors, CPU temp currently is 152 (AC in the room is off on the weekends, nothing i can do about it.) I have a identical server in the rack above and below, their CPU temps are in 130 range.
I ripped the machine apart yesterday, pulled all mem, chips, drives, raid cards, etc to make sure all connections are good.
Server is not dusty at all, clean server room with good venting just no AC on weekends.
The box has tripple power supplies all appear to be operating fine.
As I have an idential server, I could swap out RAM to test.
The machine is a SuperMicro X6DH8.
I have the super doctor running, it is reporting no errors, CPU temp currently is 152 (AC in the room is off on the weekends, nothing i can do about it.) I have a identical server in the rack above and below, their CPU temps are in 130 range.
I ripped the machine apart yesterday, pulled all mem, chips, drives, raid cards, etc to make sure all connections are good.
Server is not dusty at all, clean server room with good venting just no AC on weekends.
The box has tripple power supplies all appear to be operating fine.
As I have an idential server, I could swap out RAM to test.
Let's try the memory.
Is it possible that more services (that suppose to be on automatic) are stopped?
Is it possible that more services (that suppose to be on automatic) are stopped?
ASKER
Everything set to automatic is stared with the exception of Perf Logs. As to if something is missing, I will begin to cross compare now.
ASKER
here are all services:
Name Status Startup Type
Adaptec Storage Manager Agent Started Automatic
Alerter Started Automatic
Application Experience Lookup Service Started Automatic
Automatic Updates Started Automatic
Backup Exec Remote Agent for Windows Systems Started Automatic
COM+ Event System Started Automatic
Computer Browser Started Automatic
Cryptographic Services Started Automatic
DCOM Server Process Launcher Started Automatic
DHCP Client Started Automatic
Distributed Link Tracking Client Started Automatic
Distributed Transaction Coordinator Started Automatic
DNS Client Started Automatic
Error Reporting Service Started Automatic
Event Log Started Automatic
Help and Support Started Automatic
Interwoven WorkSite Server Started Automatic
IPSEC Services Started Automatic
Logical Disk Manager Started Automatic
Microsoft Search Started Automatic
MSSQLSERVER Started Automatic
Net Logon Started Automatic
Network Connections Started Manual
Network Location Awareness (NLA) Started Manual
NT LM Security Support Provider Started Manual
Plug and Play Started Automatic
PowerChute Network Shutdown Started Automatic
Print Spooler Started Automatic
Protected Storage Started Automatic
Remote Access Connection Manager Started Manual
Remote Procedure Call (RPC) Started Automatic
Remote Registry Started Automatic
SavRoam Started Automatic
Secondary Logon Started Automatic
Security Accounts Manager Started Automatic
Server Started Automatic
Shell Hardware Detection Started Automatic
SQLSERVERAGENT Started Automatic
SuperMicro Health Assistant Started Automatic
Symantec AntiVirus Started Automatic
Symantec AntiVirus Definition Watcher Started Automatic
Symantec Event Manager Started Automatic
Symantec Settings Manager Started Automatic
Symantec SPBBCSvc Started Automatic
System Event Notification Started Automatic
Task Scheduler Started Automatic
TCP/IP NetBIOS Helper Started Automatic
Telephony Started Manual
Terminal Services Started Manual
Windows Audio Started Automatic
Windows Management Instrumentation Started Automatic
Windows Time
Automatic Local Service
Wireless Configuration Started Automatic
Workstation Started Automatic
Application Layer Gateway Service Manual
Application Management Manual
Background Intelligent Transfer Service Manual
ClipBook Disabled
COM+ System Application Manual
Distributed File System Manual
Distributed Link Tracking Server Disabled
File Replication Manual
HTTP SSL Manual
Human Interface Device Access Disabled
IMAPI CD-Burning COM Service Disabled
Indexing Service Disabled
InstallDriver Table Manager Manual
Intersite Messaging Disabled
Kerberos Key Distribution Center Disabled
License Logging Disabled
LiveUpdate Manual
Logical Disk Manager Administrative Service Manual
Messenger Disabled
Microsoft Software Shadow Copy Provider Manual
MSSQLServerADHelper Manual
NetMeeting Remote Desktop Sharing Disabled
Network DDE Disabled
Network DDE DSDM Disabled
Network Provisioning Service Manual
Performance Logs and Alerts Automatic
Portable Media Serial Number Service Manual
Remote Access Auto Connection Manager Manual
Remote Desktop Help Session Manager Manual
Remote Procedure Call (RPC) Locator Manual
Removable Storage Manual
Resultant Set of Policy Provider Manual
Routing and Remote Access Disabled
Smart Card Manual
Special Administration Console Helper Manual
Terminal Services Session Directory Disabled
Themes Disabled
Uninterruptible Power Supply Manual
Upload Manager Manual
Virtual Disk Service Manual
Volume Shadow Copy Manual
WebClient Disabled
Windows Firewall/Internet Connection Sharing (ICS) Disabled
Windows Image Acquisition (WIA) Disabled
Windows Installer Manual
Windows Management Instrumentation Driver Extensions Manual
Windows User Mode Driver Framework Manual
WinHTTP Web Proxy Auto-Discovery Service Manual
WMI Performance Adapter Manual
Name Status Startup Type
Adaptec Storage Manager Agent Started Automatic
Alerter Started Automatic
Application Experience Lookup Service Started Automatic
Automatic Updates Started Automatic
Backup Exec Remote Agent for Windows Systems Started Automatic
COM+ Event System Started Automatic
Computer Browser Started Automatic
Cryptographic Services Started Automatic
DCOM Server Process Launcher Started Automatic
DHCP Client Started Automatic
Distributed Link Tracking Client Started Automatic
Distributed Transaction Coordinator Started Automatic
DNS Client Started Automatic
Error Reporting Service Started Automatic
Event Log Started Automatic
Help and Support Started Automatic
Interwoven WorkSite Server Started Automatic
IPSEC Services Started Automatic
Logical Disk Manager Started Automatic
Microsoft Search Started Automatic
MSSQLSERVER Started Automatic
Net Logon Started Automatic
Network Connections Started Manual
Network Location Awareness (NLA) Started Manual
NT LM Security Support Provider Started Manual
Plug and Play Started Automatic
PowerChute Network Shutdown Started Automatic
Print Spooler Started Automatic
Protected Storage Started Automatic
Remote Access Connection Manager Started Manual
Remote Procedure Call (RPC) Started Automatic
Remote Registry Started Automatic
SavRoam Started Automatic
Secondary Logon Started Automatic
Security Accounts Manager Started Automatic
Server Started Automatic
Shell Hardware Detection Started Automatic
SQLSERVERAGENT Started Automatic
SuperMicro Health Assistant Started Automatic
Symantec AntiVirus Started Automatic
Symantec AntiVirus Definition Watcher Started Automatic
Symantec Event Manager Started Automatic
Symantec Settings Manager Started Automatic
Symantec SPBBCSvc Started Automatic
System Event Notification Started Automatic
Task Scheduler Started Automatic
TCP/IP NetBIOS Helper Started Automatic
Telephony Started Manual
Terminal Services Started Manual
Windows Audio Started Automatic
Windows Management Instrumentation Started Automatic
Windows Time
Automatic Local Service
Wireless Configuration Started Automatic
Workstation Started Automatic
Application Layer Gateway Service Manual
Application Management Manual
Background Intelligent Transfer Service Manual
ClipBook Disabled
COM+ System Application Manual
Distributed File System Manual
Distributed Link Tracking Server Disabled
File Replication Manual
HTTP SSL Manual
Human Interface Device Access Disabled
IMAPI CD-Burning COM Service Disabled
Indexing Service Disabled
InstallDriver Table Manager Manual
Intersite Messaging Disabled
Kerberos Key Distribution Center Disabled
License Logging Disabled
LiveUpdate Manual
Logical Disk Manager Administrative Service Manual
Messenger Disabled
Microsoft Software Shadow Copy Provider Manual
MSSQLServerADHelper Manual
NetMeeting Remote Desktop Sharing Disabled
Network DDE Disabled
Network DDE DSDM Disabled
Network Provisioning Service Manual
Performance Logs and Alerts Automatic
Portable Media Serial Number Service Manual
Remote Access Auto Connection Manager Manual
Remote Desktop Help Session Manager Manual
Remote Procedure Call (RPC) Locator Manual
Removable Storage Manual
Resultant Set of Policy Provider Manual
Routing and Remote Access Disabled
Smart Card Manual
Special Administration Console Helper Manual
Terminal Services Session Directory Disabled
Themes Disabled
Uninterruptible Power Supply Manual
Upload Manager Manual
Virtual Disk Service Manual
Volume Shadow Copy Manual
WebClient Disabled
Windows Firewall/Internet Connection Sharing (ICS) Disabled
Windows Image Acquisition (WIA) Disabled
Windows Installer Manual
Windows Management Instrumentation Driver Extensions Manual
Windows User Mode Driver Framework Manual
WinHTTP Web Proxy Auto-Discovery Service Manual
WMI Performance Adapter Manual
Perf Logs are indeed always on autom. and stopped.
"Question: I changed the server not to reboot on failure but it is, any ideas as to why?"
I believe stop errors require that a reboot take place regardless of this setting.
Software can also do reboot the computer because there is no real failure. I think we covered software that will reboot the computer without a stop error, like Windows updates, viruses, and spyware. Is there anything else you can think of that might be in the install and reboot mode?
__________________________
All stop errors that I know of supply a system event and/or a BSOD.
What is perplexing me is there are no real event errors in the SYSTEM event logs, no BSODs, and there doesn't appear to be an application hung in the reboot after install mode. Do you have multiple information in the system event logs that say install complete? Or is the installer service running in task manager?
You do have a COM error saying that duplicate events are being supressed for 24 hours. I don't think a flood of supressed COM events will reboot the computer. But, it might be hiding something that is.
I have to admit, this is a challenging troubleshoot. I haven't yet been able to decifer if this is hardware or software.
Since this spontaneously happened, It might be a driver. Just to cover the bases have you flashed the bios? It might be a good idea to do so. Then, I think I would update the chipset and nic card drivers. They are the most common drivers that cause problems. I have seen where drivers don't cause errors but have problems.
I believe stop errors require that a reboot take place regardless of this setting.
Software can also do reboot the computer because there is no real failure. I think we covered software that will reboot the computer without a stop error, like Windows updates, viruses, and spyware. Is there anything else you can think of that might be in the install and reboot mode?
__________________________
All stop errors that I know of supply a system event and/or a BSOD.
What is perplexing me is there are no real event errors in the SYSTEM event logs, no BSODs, and there doesn't appear to be an application hung in the reboot after install mode. Do you have multiple information in the system event logs that say install complete? Or is the installer service running in task manager?
You do have a COM error saying that duplicate events are being supressed for 24 hours. I don't think a flood of supressed COM events will reboot the computer. But, it might be hiding something that is.
I have to admit, this is a challenging troubleshoot. I haven't yet been able to decifer if this is hardware or software.
Since this spontaneously happened, It might be a driver. Just to cover the bases have you flashed the bios? It might be a good idea to do so. Then, I think I would update the chipset and nic card drivers. They are the most common drivers that cause problems. I have seen where drivers don't cause errors but have problems.
Second that!! ChiefIT has a point. A driver update could have maybe caused the problem with Windows Update.
How can we verify wich hardware update was done last time??
Services seem alright. Is there sum software of Supermicro that you can use to diagnose all the hardware that's inside this server?
Do you have new info?
How can we verify wich hardware update was done last time??
Services seem alright. Is there sum software of Supermicro that you can use to diagnose all the hardware that's inside this server?
Do you have new info?
Yep, I think we might be on a good troubleshooting track:
Does Windows update history provide driver update information?
I think Windows update download history might point us in the right direction. You might be able to see what drivers were downloaded about a week ago when the system performed an update. In your case, third party drivers might have worked correctly and windows updates wiped your third party driver and updated to a driver that messed you up. (Especially if this is a 64 bit machine)
Are you working with WSUS or Windows updates? If Windows updates, do you schedule routine driver updates?
Guys:
Sorry about the redundancy on my last. I walked away from the machine, ate breakfast and posted my input. Then, I found out that you guys were already a couple steps ahead of me. I guess great minds think alike.
Does Windows update history provide driver update information?
I think Windows update download history might point us in the right direction. You might be able to see what drivers were downloaded about a week ago when the system performed an update. In your case, third party drivers might have worked correctly and windows updates wiped your third party driver and updated to a driver that messed you up. (Especially if this is a 64 bit machine)
Are you working with WSUS or Windows updates? If Windows updates, do you schedule routine driver updates?
Guys:
Sorry about the redundancy on my last. I walked away from the machine, ate breakfast and posted my input. Then, I found out that you guys were already a couple steps ahead of me. I guess great minds think alike.
ASKER
Guys I am back on-site, my current thougth is that this is a hardware issue. I have 4 of these in the same rack and this one is running the hottest of all 150f. CPU. Also when i check the fan speed this server is much slower 1600rpm v 4000 on the others (again server room hot today).
That said I have just flashed the BIOS and still fan speed slow.
On the others if i hit reset i at least get full speed fan control until post is complete. On the server in question they just spin at 1600 rpm constantly.
I am comparing BIOS settings now to try and find a cause.
Thinking it may be a bad MB.
On windows update, its totally disabled via GP so nothign has been loaded. Its log reports that win update has been supressed by GP.
thanks for working on this one with me.
That said I have just flashed the BIOS and still fan speed slow.
On the others if i hit reset i at least get full speed fan control until post is complete. On the server in question they just spin at 1600 rpm constantly.
I am comparing BIOS settings now to try and find a cause.
Thinking it may be a bad MB.
On windows update, its totally disabled via GP so nothign has been loaded. Its log reports that win update has been supressed by GP.
thanks for working on this one with me.
Feel this is a temperature issue. Can you let the fans speedup? Can you take the hood off the case and ventilate th MB area?
How much Celsius is 150 F ? LoL
Are the servers still on warranty?
How much Celsius is 150 F ? LoL
Are the servers still on warranty?
ASKER
I set the "fan sped control" to "full speed" / saved and rebooted but no such luck still slooooow. Tested another server and I get full speed fan on boot. That said I think that I may need a MB. I doubt its still under warranty as they are near 3 years old I believe. Will be checking on that next.
I can leave this one open in the rack for the time being trying to find a fan now. That will at least tell me if i have found the issue.
Of course this one is near the bottom so I am off to play rack games now.
I can leave this one open in the rack for the time being trying to find a fan now. That will at least tell me if i have found the issue.
Of course this one is near the bottom so I am off to play rack games now.
ASKER CERTIFIED SOLUTION
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ASKER
With my home made CPU fan we are at 44c. much better than before.
Given that this server was running hot and that the fans are acting up. I think we may be onto something. That said, I think I may head out and continue death watch from home.
I should now more in 6 hours or so, see if it stabilizes.
Given that this server was running hot and that the fans are acting up. I think we may be onto something. That said, I think I may head out and continue death watch from home.
I should now more in 6 hours or so, see if it stabilizes.
Fingers crossed :-)
How are things?
Richard
Richard
ASKER
So far so good, calls into Super Micro for a new board. Server has been up since 3:17 yesterday afternoon. I want to see the magic 24 hour mark. Then I will order the new board.
So far so good indeed.
It's hard to work over here though.....keeping my fingers crossed for the remaining time....LoL
It's hard to work over here though.....keeping my fingers crossed for the remaining time....LoL
ASKER
Well after about 35 hours of running the server rebooted on its own again. It was around 2am unfortuantely i cannot see what the CPU temp was then but this morning the temp is in line at 100 or so.
Question is, do we still think it is hardware? I say given that i cannot get the fans to spin correctly that I sould replace the MB anyway. Agree?
Question is, do we still think it is hardware? I say given that i cannot get the fans to spin correctly that I sould replace the MB anyway. Agree?
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ASKER
Hello again, it appears that the MB was the answer at least it has yet to reboot since the replacement on Wednesday eventing. I would say we have success. Thanks for all the help
This is a known problem in Windows 2003.
A hotfix is available for this from Microsoft.
http://support.microsoft.com/kb/950323
A hotfix is available for this from Microsoft.
http://support.microsoft.com/kb/950323
Hi Team, we got legacy server we converted from physical to virtual and it's given exactly the same symptoms,, will that be considered as cpu temperature issue.
we running Hyper-V 2012.
please advise.
Thanks
we running Hyper-V 2012.
please advise.
Thanks
Does consume SQL Server the complete internal memory?
Do you have a swap file?
can you give us some more insight info on the eventlog errors?
Cheers