Question

The security database on the server does not have a computer account for this workstation trust relationship

Asked by: LibertyIMS

i have installed a new windows server 2008 standard on my windows 2003 network... everything has been running fine for the last few weeks since the install... However today we had to reboot the server (not a domain controller, just a stand alone box) and we are getting this error message when we try to log into the domain...
 
                   The security database on the server does not have a computer account for this workstation
                    trust relationship


I can log into the computer as the local admin without any problems... And i even removed the server from the domain, rebooted and readded (which did not have any errors) and when i tried to log into the domain i get the same message "The security database on the server does not have a computer account for this workstation trust relationship"

thanks,

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Asked On
2008-03-20 at 12:27:16ID23258126
Tags

Microsoft

,

Windows Server 2008

,

2008 Standard

Topic

Windows 2003 Server

Participating Experts
8
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0
Comments
17

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Answers

 

by: jburgaardPosted on 2008-03-20 at 12:45:23ID: 21175098

Sounds like a deleted/corrupted computeraccount in AD.
I would create/reset the account for your 2008-server in ADUC-snapin and log on to 2008 server and add to domain.
Any clues in logs? Time settings?

 

by: LibertyIMSPosted on 2008-03-20 at 12:59:58ID: 21175229

Well like i stated above i have removed the server from the domain rebooted and re-added it to the domain without any problems...

As for the logs - nothing
Time setting - all current

 

by: mhequipitPosted on 2008-03-20 at 13:25:23ID: 21175505

Yeah, remove it from the domain, and then go in and delete the computer account from AD, then rejoin the network.

 

by: LibertyIMSPosted on 2008-03-20 at 13:32:09ID: 21175579

Just did that and still get the same error message as soon i try to log into the domain... local PC no problem.... domain, gives me the error message.

I did see in AD that the computer account had a red X through it... but physically deleted it before joining this 2008 server back to the domain.

 

by: mhequipitPosted on 2008-03-20 at 13:38:39ID: 21175645

Do the same, but for kicks, this time give it a different name.

 

by: LibertyIMSPosted on 2008-03-20 at 14:06:09ID: 21175871

Nope, changing the computer name to a new name still gives me the same error message

 

by: jburgaardPosted on 2008-03-20 at 15:12:45ID: 21176396

Have any changes been made lately in your network? DNS for instance ?

 

by: LibertyIMSPosted on 2008-03-20 at 15:16:24ID: 21176432

the only thing that was changed was installing Symantec Backup Exec 12.0 agent on the server (the reason why we needed to reboot)

 

by: LibertyIMSPosted on 2008-03-25 at 12:56:14ID: 21205469

Well i un-installed the Symantec BackupExec client and rebooted and tried to log in... got the same error message.

I logged into the server locally using the local admin user i created and had a look at the user account for the account we are using to log into this server (which the local account does work remember)... did not see anything on the local account, so i went to the domain account and found that something changed the level of access from ADMINISTRATOR to OTHER (set to Debug user) so i change that back to Administrator and logged off.... well now both my local account AND my domain account can no longer log into this server.

 

by: LibertyIMSPosted on 2008-03-28 at 08:59:51ID: 21231559

Just to give you an update as to where i am with this... I opened a trouble ticket with Microsoft and we are going on our 4rd day troubleshooting this issue...   As soon as we have a resolution to this issue i will post an answer here.

 

by: LibertyIMSPosted on 2008-03-31 at 11:06:02ID: 21247653

Well after almost 4 days working with Microsoft Support we were able to narrow down the problem. This Windows 2008 Standard Server is a new server for us that is replacing an old dying Windows 2000 Advanced Server being used as our Development Server.  On this server we use a program called CVSNT v2.02.58d, CVSNT is a version control system for software developers.

Turns out that once this software is installed, it also installs a service that makes changes to the Active Directory. We have not tested this in Windows 2003, but it causes the above login problems to Windows Server 2008 Standard. This specific field in active directory that gets modified in AD is called servicePrincipalName which is found when you access

1.  Open ADSI Edit
2.  Expand your domain
3.  Expand the DC=<yourdomain>,DC=com
4.  Expand CN=Computers
5.  Find the computer name in question and right click and select Properties
6.  Under the Attribute Editor find SERVICEPRINCIOLENAME
7.  Click Edit
8.  You should at a MINIMUM the following (you might have many others as well, but these
     two entries HAVE to be present to log into the domain)
               a.  HOST/<servername>
               b.  HOST/<servername.domainmame.com>  
9.  Click OK and then OK again
10.  Close ADSI Edit and reboot the server having the problems logging into the domain.

***** Below is the information from our Development Department on how to fix CVSNV *****


Cvsnt 2.0.58d

Cvs \CvsService can cause users to fail to logon on windows 2008 server

Cvsservice.exe loads ntdsapi.dll to do Active directory configuration. (in service.cpp) This needs to be updated as the code can overwrite settings in AD : Computers \ Properties \ servicePrincipleName.

Updated to code from 2.5.03.2382 - cut\\paste the same block of code and recompile cvsservice using MSVC 2003.

Replace cvsservice to resolve issue.

 

by: CollegeofPublicHealthITPosted on 2009-07-23 at 07:01:29ID: 24925259

Just to add to this, if you have any other machine/account on the domain with the SPN set to HOST/servername or HOST/server.domainname it will cause this to happen, so if you renamed a machine in the past that had the same name you'll want to check there too to make sure it's not still in the SPN of that machine/account.

 

by: zigy_dkPosted on 2009-12-20 at 05:46:00ID: 26090723

I had this very situation.
But the problem had arisen because we had renamed a server called XXX to YYY, and then joined another server with the XXX name to replace it. (So users would not have to learn a new name)

When i then looked at the old server YYY, it still had the XXX name in the SERVICEPRINCIOLENAME prop.
As soon as i delete that name from the old server entry, i could log in on the new server.

Best regards.

 

by: bsharathPosted on 2010-05-02 at 02:28:43ID: 32493155

Great one.. Thanks helped me a lot

 

by: PacMarinePosted on 2010-06-24 at 11:59:16ID: 33066722

I experienced a similar error message with Windows Server 2008 R2 Standard.  I was not able to logon with any domain credentials.  I renamed the server and removed it from the domain.  After the reboot I renamed the server to its orignal name and rejoined it to the domain.  Problem resolved.

 

by: nextech01Posted on 2010-08-06 at 09:14:09ID: 33377372

I had this same issue today.  Server 2008 Std on a 2003 domain.  I was logging in as domainname\username, but changed it to domainname.com\username (.com is the domain extension for this particular domain)  Once I changed this, it logged in just fine

 

by: cnmecPosted on 2011-03-16 at 08:59:37ID: 35149208

Actually rebooted into safe mode with networking, had to enable local admin account, it got disabled by default for some reason, then reset the password, and then rejoined the domain, restarted and Voila!! I could log in again.

 OH, and i did remove the computer from AD first.

20120131-EE-VQP-002

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