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04.22.2008 at 12:09PM PDT, ID: 23344186
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Unable to get correct data

Greetings...

I have a strange problem. I access a webpage to run reports for our company resently we noticed the information gets cached somewhere in our network and if there was an incorrect number on the site that later was corrected the information in our network would remain incorrect.

For example

i go to site  www.example.com
run the report
report shows incorrect number for a particular item
we inform vendor
vendor corrected issue.
number still incorrect in our network but if i take the same laptop outside our network and run the report again it shows the correct numbers
if i put the laptop back in our network it shows incorrect number again.

Any suggestion?

I have clear all cached pages on the laptop which im trying to run this report from and still no luck. My Exchange server act as my dns server and dhcp server

Thanks
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Question Stats
Zone: OS
Question Asked By: jimmymcp02
Solution Provided By: DGarci
Participating Experts: 2
Solution Grade: A
Views: 0
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04.22.2008 at 12:16PM PDT, ID: 21414458

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04.22.2008 at 12:19PM PDT, ID: 21414496

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04.22.2008 at 12:24PM PDT, ID: 21414553

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04.22.2008 at 12:25PM PDT, ID: 21414566

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04.22.2008 at 12:30PM PDT, ID: 21414610

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04.22.2008 at 12:44PM PDT, ID: 21414769

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04.22.2008 at 01:08PM PDT, ID: 21415045

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04.28.2008 at 08:52AM PDT, ID: 21455130

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04.28.2008 at 08:53AM PDT, ID: 21455141

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04.28.2008 at 08:59PM PDT, ID: 21459606

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04.22.2008 at 12:16PM PDT, ID: 21414458
Clear cache on exchange server.
Accepted Solution
 
04.22.2008 at 12:19PM PDT, ID: 21414496
Sorry.. meant on PROXY server (I'm assuming you are using one with Exchange acting as your DNS)
 
04.22.2008 at 12:24PM PDT, ID: 21414553
yes exchange server is my dns server...how do i go about it?
 
04.22.2008 at 12:25PM PDT, ID: 21414566
Do you use a PROXY server?
What type is it. e.g. ISA etc.
 
04.22.2008 at 12:30PM PDT, ID: 21414610
im not sure if i use a proxy server...how would i check that?
 
04.22.2008 at 12:44PM PDT, ID: 21414769
If you have an IT unit, with them. Otherwise if using IE check your INternet Options/Connections/LAN settings - it will tell you if you are using a proxy.
 
04.22.2008 at 01:08PM PDT, ID: 21415045
my internet explorer on the affected machine is set to automatic detect settings... im not sure what you mean by IT Unit.

Thanks for your assistance
 
04.28.2008 at 08:52AM PDT, ID: 21455130
thanks for you assistance...we contacted the vendor that host our vendor again and we found out the sever that had the problem was still on the next work and for some reason we were being redirected to the old server our vendor was able to take the old server out of their network and when we tried to access the site we were pointed the the right sever. Appreciate your assistance
Assisted Solution
 
04.28.2008 at 08:53AM PDT, ID: 21455141
Thank you
 
04.28.2008 at 08:59PM PDT, ID: 21459606
A request has been made in Community Support to close this question:
http://www.experts-exchange.com/Q_23359137.html

If there are no objections, a moderator will finalize this question in approximately 4 days as follows:
Split expert comments {http:#a21414458} & {http:#a21455130}

Please leave any recommendations here.

ForestDenizen
Community Support Moderator
 
 
05.03.2008 at 09:07AM PDT, ID: 21492760
Force accepted.
Vee_Mod
Experts Exchange Moderator
 
 
 
20080236-EE-VQP-29 / EE_QW_2_20070628