Richard Squibb
asked on
MS Server 2003 blue screening.
Hello,
My MS server 2003 box restarted itself randomly over the weekend. Doesn't give much clue why in the event log. I have loaded the memory.dmp into debugger, but doesn't give much clue in there either. Can anyone have a look at the dmp contents?
Many Thanks
My MS server 2003 box restarted itself randomly over the weekend. Doesn't give much clue why in the event log. I have loaded the memory.dmp into debugger, but doesn't give much clue in there either. Can anyone have a look at the dmp contents?
Many Thanks
Microsoft (R) Windows Debugger Version 6.9.0003.113 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\WINDOWS\MEMORY.DMP]
Kernel Summary Dump File: Only kernel address space is available
Symbol search path is: SRV*c:\websymbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows Server 2003 Kernel Version 3790 (Service Pack 2) MP (4 procs) Free x86 compatible
Product: LanManNt, suite: TerminalServer SingleUserTS
Built by: 3790.srv03_sp2_gdr.070304-2240
Kernel base = 0x80800000 PsLoadedModuleList = 0x808af9c8
Debug session time: Fri May 30 21:25:01.012 2008 (GMT+1)
System Uptime: 2 days 16:20:26.718
WARNING: Process directory table base 67E16000 doesn't match CR3 7FBC1000
WARNING: Process directory table base 67E16000 doesn't match CR3 7FBC1000
Loading Kernel Symbols
...................................................................................................................
Loading User Symbols
PEB is paged out (Peb.Ldr = 7ffdf00c). Type ".hh dbgerr001" for details
Loading unloaded module list
...
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 9C, {0, f77352b0, 0, 0}
PEB is paged out (Peb.Ldr = 7ffdf00c). Type ".hh dbgerr001" for details
PEB is paged out (Peb.Ldr = 7ffdf00c). Type ".hh dbgerr001" for details
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
Followup: MachineOwner
---------
2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
MACHINE_CHECK_EXCEPTION (9c)
A fatal Machine Check Exception has occurred.
KeBugCheckEx parameters;
x86 Processors
If the processor has ONLY MCE feature available (For example Intel
Pentium), the parameters are:
1 - Low 32 bits of P5_MC_TYPE MSR
2 - Address of MCA_EXCEPTION structure
3 - High 32 bits of P5_MC_ADDR MSR
4 - Low 32 bits of P5_MC_ADDR MSR
If the processor also has MCA feature available (For example Intel
Pentium Pro), the parameters are:
1 - Bank number
2 - Address of MCA_EXCEPTION structure
3 - High 32 bits of MCi_STATUS MSR for the MCA bank that had the error
4 - Low 32 bits of MCi_STATUS MSR for the MCA bank that had the error
IA64 Processors
1 - Bugcheck Type
1 - MCA_ASSERT
2 - MCA_GET_STATEINFO
SAL returned an error for SAL_GET_STATEINFO while processing MCA.
3 - MCA_CLEAR_STATEINFO
SAL returned an error for SAL_CLEAR_STATEINFO while processing MCA.
4 - MCA_FATAL
FW reported a fatal MCA.
5 - MCA_NONFATAL
SAL reported a recoverable MCA and we don't support currently
support recovery or SAL generated an MCA and then couldn't
produce an error record.
0xB - INIT_ASSERT
0xC - INIT_GET_STATEINFO
SAL returned an error for SAL_GET_STATEINFO while processing INIT event.
0xD - INIT_CLEAR_STATEINFO
SAL returned an error for SAL_CLEAR_STATEINFO while processing INIT event.
0xE - INIT_FATAL
Not used.
2 - Address of log
3 - Size of log
4 - Error code in the case of x_GET_STATEINFO or x_CLEAR_STATEINFO
AMD64 Processors
1 - Bank number
2 - Address of MCA_EXCEPTION structure
3 - High 32 bits of MCi_STATUS MSR for the MCA bank that had the error
4 - Low 32 bits of MCi_STATUS MSR for the MCA bank that had the error
Arguments:
Arg1: 00000000
Arg2: f77352b0
Arg3: 00000000
Arg4: 00000000
Debugging Details:
------------------
NOTE: This is a hardware error. This error was reported by the CPU
via Interrupt 18. This analysis will provide more information about
the specific error. Please contact the manufacturer for additional
information about this error and troubleshooting assistance.
This error is documented in the following publication:
- IA-32 Intel(r) Architecture Software Developer's Manual
Volume 3: System Programming Guide
Bit Mask:
MA Model Specific MCA
O ID Other Information Error Code Error Code
VV SDP ___________|____________ _______|_______ _______|______
AEUECRC| | | |
LRCNVVC| | | |
^^^^^^^| | | |
6 5 4 3 2 1
3210987654321098765432109876543210987654321098765432109876543210
----------------------------------------------------------------
0000000000000000000000000000000000000000000000000000000000000000
Concatenated Error Code:
--------------------------
This error code can be reported back to the manufacturer.
They may be able to provide additional information based upon
this error. All questions regarding STOP 0x9C should be
directed to the hardware manufacturer.
PEB is paged out (Peb.Ldr = 7ffdf00c). Type ".hh dbgerr001" for details
PEB is paged out (Peb.Ldr = 7ffdf00c). Type ".hh dbgerr001" for details
BUGCHECK_STR: 0x9C_GenuineIntel
DEFAULT_BUCKET_ID: DRIVER_FAULT
PROCESS_NAME: inetinfo.exe
CURRENT_IRQL: 0
LAST_CONTROL_TRANSFER: from 80a84154 to 8087c480
STACK_TEXT:
f773d280 80a84154 0000009c 00000000 f773d2b0 nt!KeBugCheckEx+0x1b
f773d3b4 80a7b86f f7737fe0 00000000 00000000 hal!HalpMcaExceptionHandler+0x11e
f773d3b4 4edf83fb f7737fe0 00000000 00000000 hal!HalpMcaExceptionHandlerWrapper+0x77
WARNING: Frame IP not in any known module. Following frames may be wrong.
0af8ff84 00000000 00000000 00000000 00000000 0x4edf83fb
STACK_COMMAND: kb
SYMBOL_NAME: ANALYSIS_INCONCLUSIVE
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: Unknown_Module
IMAGE_NAME: Unknown_Image
DEBUG_FLR_IMAGE_TIMESTAMP: 0
FAILURE_BUCKET_ID: 0x9C_GenuineIntel_ANALYSIS_INCONCLUSIVE
BUCKET_ID: 0x9C_GenuineIntel_ANALYSIS_INCONCLUSIVE
Followup: MachineOwner
---------
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