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Browse All TopicsI have been experiencing this same issue with an Office 2007 user. There are two places that I have seen this issue arise and the tests that I have done. I have been looking for an issue for some time and am convinced that this is specifically a Office 2007 problem.
1st location I see the problem: While in Outlook 2007 saving attachments to a network folder. If I try to save directly from an email by right-click and click save as I get the error cannot save the attachment and it put a 0 KB file with the same name just empty.
2nd If I open the attachment in Word 2007 and click Save as à Word Document .docx with button Maintain compatibility with word 97 2003 check box I get the error \\servername\sharename\use
I have also seen then problem in other 3rd party software using the My recent documents
Server shares have been on both Windows 2003 R2 and Windows 2000 sp 4 .
Client is windows XP Pro SP 3
Office 2007 SP 1
Symantec Antivirus 10.1
I hope this helps find a resolution. I have read many many reports of this problem and they all have to do with Office 2007.
Cheers
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