Question

Domain Controller Not Authenticating Users, etc.

Asked by: ladarling

We have a domain controller at our site that does not seem to be doing its implied job. There are two DC's on site, an older Compaq Proliant running Windows 2000 (named C-BDC) and a newer Dell PowerEdge 2850 running Windows 2003 (named G-BDC). We would very much like to get the 2K server out of the mix so that we can elevate to native 2k3 operation, but if C-BDC goes down, our users are cannot log in, etc.

While investigating this, I ran the dcdiag tool against G-BDC, and got the following two errors:

Testing server: Corning\G-BDC
      Starting test: Connectivity
         The host 5b5d2ee3-c7b9-4d43-9213-d6147006f6c8._msdcs.ladarling.com could not be resolved to an IP address.  Check the DNS server, DHCP, server name, etc
         Although the Guid DNS name
         (5b5d2ee3-c7b9-4d43-9213-d6147006f6c8._msdcs.ladarling.com) couldn't  be resolved, the server name (G-BDC.ladarling.com) resolved to the IP address (10.2.1.125) and was pingable.  Check that the IP address is registered correctly with the DNS server.
         ......................... G-BDC failed test Connectivity

Starting test: FsmoCheck
         Warning: DcGetDcName(GC_SERVER_REQUIRED) call failed, error 1355
         A Global Catalog Server could not be located - All GC's are down.
         Warning: DcGetDcName(PDC_REQUIRED) call failed, error 1355
         A Primary Domain Controller could not be located.
         The server holding the PDC role is down.
         ......................... ladarling.com failed test FsmoCheck

I dont know if this is directly related to our problem, or if its just symptomatic of some larger problem.

To provide some background, all of the AD roles (infrastructure master, GC, PDC emulator) are on an offsite machine at a sister company. Our network is operating O.K. in general, but this issue makes me think that there is some more sinister problem, possibly network wide. I have read, for instance, that IM and GC roles should not be on the same server, which is what our domain has now. I just dont have enough AD experience to judge what is making this one server freak out.

As for me, I am a programmer by training, so the network side of the house is a learn-as-I-go situation. Obviously, I dont want to even worry about mothballing the compaq if I cant get this dell DC to stand up correctly. Any help would be greatly appreciated.

This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.

Subscribe now for full access to Experts Exchange and get

Instant Access to this Solution

  • Plus...
  • 30 Day FREE access, no risk, no obligation
  • Collaborate with the world's top tech experts
  • Unlimited access to our exclusive solution database
  • Never be left without tech help again

Subscribe Now

Asked On
2008-10-21 at 12:46:05ID23834668
Tags

Microsoft

,

Windows Server

,

2003

,

DC Issues

Topics

Windows 2003 Server

,

Active Directory

,

Computer Servers

Participating Experts
3
Points
500
Comments
9

Trusted by hundreds of thousands everyday for fast, accurate and reliable tech support.

  • "The time we save is the biggest benefit of Experts Exchange to Warner Bros. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange." Mike Kapnisakis, Warner Bros.
  • "Our team likes having a resource that is more secure than just using Google and most experts using this service really know their stuff. It's nice to look here first versus using Google." Dayna Sellner, Lockheed Martin
  • "Anytime that I've been stumped with a problem, 9 out of 10 times Experts Exchange has either the accepted solution or an open discussion of the potential solution to the problem." Kenny Red, eBay Inc.

See what Experts Exchange can do for you.

Got a question?

We've got the answer.

Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.

Screenshot of Experts Exchange Knowledgebase

Need individual assistance?

Our experts are ready to help.

If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.

Screenshot of Experts Exchange Knowledgebase

Want to learn from the best?

Read articles from industry experts.

Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.

Screenshot of an Article

Working on a long term project?

Store your work and research.

Save solutions to your questions, answers you’ve discovered through searching plus helpful articles in your personal knowledgebase for easy future access.

Screenshot of Experts Exchange Knowledgebase

Access the answers to your technology questions today.

Subscribe Now

30-day free trial. Register in 60 seconds.

What Makes Experts Exchange Unique?

Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.

Trusted by the world's most respected brands.

image of each brand's logo

Faithfully serving IT professionals since 1996.

Experts Exchange Logo

Try it out and discover for yourself.

Subscribe Now

30-day free trial. Register in 60 seconds.

Related Solutions

  1. Native mode switch - two domains
    Probably a fairly straightforward question As part of our prep for an upgrade to exchange 2000 I wan to switch one of our domains to native mode. we have the following setup: Parent Domain X - all win2000 Child domain y - has one nt4 BDC currently both domains are in mix...
  2. Native Mode
    I only have 1 NT 4.0 member server and everything else is Win 2000 Server except for the DC which is Win 2003 running AD. I have another DC, but that is Win 2000. I have Exchange 5.5 running on a win 2000 server. Are there any problems with me switching to Native mode? Do...
  3. net time returns a DC in an alternate site that's not the PDC…
    Why does the "net time" command run on an XP or W2K workstation (that are joined to a W2K native mode AD) return a domain controller in another site that does not hold the PDC Emulator role ? The XP workstation, W2K workstation and the PDC Emulator are in different...
  4. New PDC Emulator for NT Domain
    Hi people, hopefully this won't be too tricky a question for the expert in the know. My situation is as follows: approx 5 NT4 servers, 5 Win2k servers, 10 Win2k3 servers. We are currently running a NON-Active Directory environment. We will stay this way for another 3 months...
  5. What happens if PDC emulator in 2003 is not there?
    Hi If the DC which has the PDC emulator role is powered off, what will happen to the domain? Will people log in ok? Will policies apply ok? The domain has all windows 2003 server DCs. Thanks

Free Tech Articles

  1. WARNING: 5 Reasons why you should NEVER fix a computer for free.
    It is in our nature to love the puzzle. We are obsessed. The lot of us. We love puzzles. We love the challenge. We thrive on finding the answer. We hate disarray. It bothers us deep in our soul. W...
  2. SCCM OSD Basic troubleshooting
    SCCM 2007 OSD is a fantastic way to deploy operating systems, however, like most things SCCM issues can sometimes be difficult to resolve due to the sheer volume of logs to sift through and the dispe...
  3. Migrate Small Business Server 2003 to Exchange 2010 and Windows 2008 R2
    This guide is intended to provide step by step instructions on how to migrate from Small Business Server 2003 to Windows 2008 R2 with Exchange 2010. For this migration to work you will need the fo...
  4. Create a Win7 Gadget
    This article shows you how to create a simple "Gadget" -- a sort of mini-application supported by Windows 7 and Vista. Gadgets can be dropped anywhere on the desktop to provide instant information, ...
  5. Outlook continually prompting for username and password
    There have been a lot of questions recently regarding Outlook prompting for a username and password whilst using Exchange 2007. There are a few reasons why this would happen and I will try to cover t...
  6. Backup Exchange 2010 Information Store using Windows Backup
    There seems to be quite a lot of confusion around the ability to backup Exchange 2010 using the built in Windows Backup feature. This stems from the omission of this feature prior to Exchange 2007 s...

Cloud Class Webinars

  1. Avoiding Bugs in Microsoft Access
    Alison Balter takes and in-depth look at avoiding bugs in Access. In this webinar you will learn about using the immediate window to debug your applications, invoking the debugger, using breakpoints to troubleshoot, stepping through code, setting the next statement to execute, ...
  2. Top 10 Best New Features in Visio 2010
    Scott Helmers gives live demonstrations of the top 10 new features in Visio 2010. This webinar will teach you how to create compelling diagrams by adding shapes to the page with a single click, linking the shapes in a diagram to data in Excel (or SQL Server, or SharePoint), ...
  3. IT Consultant Business Secrets Revealed
    Michael Munger, Experts Exchange tech pro and IT consultant, pulls back the curtain on his very successful businesses and answers question on every IT consultant and business owner should know about. He shares secrets on what he did to solve the 5 most common problems in IT, ...
  4. Disaster Recovery and Business Continuity
    Quest CTO, Mike Billon, gives an overview of the steps involved in building a dunamic disaster recovery plan. Through case studies and an examination of software/hardware tooles for monitoring and testing, you'll gain a better understandin of where you are, where you want ...
  5. Organize Your Visio Diagrams with Containers and Lists
    Scott Helmers uses cross functional flowcharts, wireframe diagrams, data graphic legends and seating charts to teach you: how to ustilize all three new structured diagram components in Visio 2010, the best practices for organizeing shapes in previous version of Visio, how to organize ...
  6. How to Us Objects, Properties, Events and Methods in Microsoft Access
    Alison Dalter gives an in-depbth look at objects, properties, events and methods in Microsoft Access. In this webinar you will learn about using the object browser, referring to objects, working with properties and methods, working with object variables, understanding the ...

Join the Community

Give a Little. Get a Lot.

Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.

Join the Community

Answers

 

by: MikealclPosted on 2008-10-21 at 13:08:18ID: 22770928

I think you just need another global catalog(or add that roll to your 2nd dc)?

IM and GC I believe only required to be separated when you get into multiple domain situations.  I think with single domain your fine.


 

by: Dimarc67Posted on 2008-10-21 at 13:08:33ID: 22770933

While Microsoft's Best Practices recommend keeping the Infrastructure Master and Global Catalog on separate DCs, it's not overly troublesome for them to be together.

With that said, are either (or both) of your Win2000 and Win2003 DCs set as Global Catalogs?

Dimarc67
New York, NY

 

by: ladarlingPosted on 2008-10-21 at 13:16:45ID: 22771027

With that said, are either (or both) of your Win2000 and Win2003 DCs set as Global Catalogs?

No. There is only the one throughout the domain, which does not seem right since between the 4 sites we have 5 DC's and around 20 member servers.

What is really bugging me is that the local Windows 2000 server seems to be the go-to server for all of the devices at our site (approx. 200 workstations, and numerous other network devices). If C-BDC is down (which is becoming more frequent of late), they dont 'see' G-BDC. Why would that be the case?

 

by: MikealclPosted on 2008-10-21 at 13:23:42ID: 22771082

I don't think you can locate a login server without a global catalog available.

"Warning: DcGetDcName(GC_SERVER_REQUIRED) call failed, error 1355"

"Users in the site belong to a Windows 2000 domain running in native mode. In this case, all users must obtain universal group membership information from a global catalog server. If a global catalog is not located within the same site all logon requests must be routed over your WAN connection to a global catalog located in another site."

http://technet.microsoft.com/en-us/library/cc737290.aspx


 

by: Dimarc67Posted on 2008-10-21 at 13:34:34ID: 22771208

In a Windows network, it is STRONGLY recommended to have a Global Catalog in each remote site.  This allows all machines and users local to the GC to have immediate access to resources without relying on the WAN.  There shouldn't be any issue with making your Win2003 DC a GC in your current topology.

 

by: ladarlingPosted on 2008-10-21 at 13:57:50ID: 22771450

So the workstations are reaching the GC via C-BDC over the WAN? I mean, if thats not the case, why are the workstations not running login scripts or accessing the proxy server when C-BDC is offline? G-BDC runs the proxy software, and the workstations dont connect to it if C-BDC is down. Very annoying, to say the least.

I'm not seeing how that 2K server is so tangled up in this mess. What do you guys think the implications of me creating a local GC on the 2k3 server would be in that regard (removing dependence on that 2K machine, that is)?

 

by: Dimarc67Posted on 2008-10-21 at 14:06:21ID: 22771520

I think it's a good idea.  Depending on the speed and topological distance to the offsite GC, you could see a noticeable improvement in certain areas of system response.

 

by: AnthonyP9618Posted on 2008-10-21 at 19:21:58ID: 22773056

Your workstations HAVE to find a GC server to authenticate a logon (unless you're using Universal groups and the like).  I would make both the G-BDC and C-BDC DCs both GC servers and go a migration to to upgrade that Win2K DC to a Win2K3 and flip to native mode,

 

by: ladarlingPosted on 2008-10-22 at 09:37:55ID: 22778544

Just for the posterity of this question, I will explain what I found (after much digging):

G-BDC is the newest addition of the DC servers on the network, it was initially setup as an application server only (IIS), and then later promoted to DC. However, the TCP/IP settings were still pointing to other servers for DNS. I changed the settings to look at itself, not really expecting that to be the problem. After a few replication cycles, however, 'dcdiag' passes *ALL* tests, and I can see that the GC and PDC operation masters correctly display in the Operations Masters task in ADUC. Sweet.

But, I agree with you guys that our site needs to have a GC, so I am going to hook that up ASAP. My next task will then be to monitor workstation activity against the server to see if its being used when C-BDC is down. Stay tuned, I will most likely be back with new and interesting problems (if my history with this machine is any indication). Thanks to all for your help.

20120131-EE-VQP-002

3 Ways to Join

30-Day Free Trial

The Experts

98% positive feedback on 31,087 answers since March 2000. angeliii is a Microsoft Most Valuable Professional for his work with MS SQL Server & Develoment.

He has also proven his knowledge of Visual Basic Programming, PHP Scripting and Oracle Databases.

The Experts

97% positive feedback on 10,752 answers since July 2000. lrmoore has more than 18 years experience in the networking industry.

The six-time Mircosoft MVPs specialties include firewalls, virtual private networking, and network management.

Testimonials

"...and excellent source for support... Kind of like having your very own IT dept." Electriciansnet

Testimonials

"I was apprehensive at signing up at first. However... it has already made my life as an IT administrator much easier." JaCrews

Testimonials

"WOW! You guys have great, active, and knowledgeable people on here." moore50

Business Clients

Business Clients

In the Press

"If you’ve got a question... Experts Exchange can supply an answer.”

In the Press

"...an invaluable aid for both IT professionals and those who require tech support."

In the Press

"where IT professionals provide quick answers on just about any topic"

Business Account Plans

Loading Advertisement...