asked on

WSUS Not Yet Reported

I have multiple Windows Server 2003 R2 Enterprise SP2 servers setup with WSUS. The primary server provides updates for buildings in our organization that do not have a server on site. The buildings with servers are downstream servers from this main site. All the buildings are connected with a 100 mb fiber WAN.

Several of the machines will not report back status to the WSUS server. I found that I needed to manually create the selfupdate virtual directory. After doing this, allowing anonymous access, I restart the Automatic Update service on a problem machine and get the following result in WindowsUpdate.log. Any ideas why so many machines are not checking in properly?

2008-12-19	14:19:44:775	1112	c40	Agent	***********  Agent: Initializing Windows Update Agent  ***********
2008-12-19	14:19:44:775	1112	c40	Agent	***********  Agent: Initializing global settings cache  ***********
2008-12-19	14:19:44:775	1112	c40	Agent	  * WSUS server: http://adbs01.superior.k12.wi.us
2008-12-19	14:19:44:775	1112	c40	Agent	  * WSUS status server: http://adbs01.superior.k12.wi.us
2008-12-19	14:19:44:775	1112	c40	Agent	  * Target group: BR
2008-12-19	14:19:44:775	1112	c40	Agent	  * Windows Update access disabled: No
2008-12-19	14:19:44:775	1112	c40	DnldMgr	Download manager restoring 0 downloads
2008-12-19	14:19:44:775	1112	c40	AU	###########  AU: Initializing Automatic Updates  ###########
2008-12-19	14:19:44:775	1112	c40	AU	  # WSUS server: http://adbs01.superior.k12.wi.us
2008-12-19	14:19:44:775	1112	c40	AU	  # Detection frequency: 20
2008-12-19	14:19:44:775	1112	c40	AU	  # Target group: BR
2008-12-19	14:19:44:775	1112	c40	AU	  # Approval type: Scheduled (Policy)
2008-12-19	14:19:44:775	1112	c40	AU	  # Scheduled install day/time: Every day at 3:00
2008-12-19	14:19:44:775	1112	c40	AU	  # Auto-install minor updates: Yes (Policy)
2008-12-19	14:19:44:775	1112	c40	AU	  # Will interact with non-admins (Non-admins are elevated)
2008-12-19	14:19:44:775	1112	c40	AU	Setting AU scheduled install time to 2008-12-20 09:00:00
2008-12-19	14:19:44:775	1112	c40	AU	AU finished delayed initialization
2008-12-19	14:19:45:103	1112	c40	Report	***********  Report: Initializing static reporting data  ***********
2008-12-19	14:19:45:103	1112	c40	Report	  * OS Version = 5.1.2600.3.0.65792
2008-12-19	14:19:45:150	1112	c40	Report	  * Computer Brand = Hewlett-Packard
2008-12-19	14:19:45:150	1112	c40	Report	  * Computer Model = HP Compaq dc7800 Small Form Factor
2008-12-19	14:19:45:150	1112	c40	Report	  * Bios Revision = 786F1 v01.04
2008-12-19	14:19:45:150	1112	c40	Report	  * Bios Name = Default System BIOS
2008-12-19	14:19:45:150	1112	c40	Report	  * Bios Release Date = 2007-07-18T00:00:00
2008-12-19	14:19:45:150	1112	c40	Report	  * Locale ID = 1033
2008-12-19	14:19:45:696	1112	b74	Report	Uploading 1 events using cached cookie, reporting URL = http://adbs01.superior.k12.wi.us/ReportingWebService/ReportingWebService.asmx
2008-12-19	14:19:48:037	1112	b74	PT	WARNING: ReportEventBatch failure, error = 0x8024400D, soap client error = 7, soap error code = 300, HTTP status code = 200
2008-12-19	14:19:48:037	1112	b74	PT	WARNING: SOAP Fault: 0x00012c
2008-12-19	14:19:48:037	1112	b74	PT	WARNING:     faultstring:Fault occurred
2008-12-19	14:19:48:037	1112	b74	PT	WARNING:     ErrorCode:ConfigChanged(2)
2008-12-19	14:19:48:037	1112	b74	PT	WARNING:     Message:(null)
2008-12-19	14:19:48:037	1112	b74	PT	WARNING:     Method:"http://www.microsoft.com/SoftwareDistribution/ReportEventBatch"
2008-12-19	14:19:48:037	1112	b74	PT	WARNING:     ID:42df7efe-5217-49b7-aea5-58eb5d4a3630
2008-12-19	14:19:48:037	1112	b74	Report	WARNING: Reporter failed to upload events with hr = 8024400d.
2008-12-19	14:19:48:068	1112	b74	Report	Uploading 1 events using cached cookie, reporting URL = http://adbs01.superior.k12.wi.us/ReportingWebService/ReportingWebService.asmx
2008-12-19	14:19:48:084	1112	b74	PT	WARNING: ReportEventBatch failure, error = 0x8024400D, soap client error = 7, soap error code = 300, HTTP status code = 200
2008-12-19	14:19:48:084	1112	b74	PT	WARNING: SOAP Fault: 0x00012c
2008-12-19	14:19:48:084	1112	b74	PT	WARNING:     faultstring:Fault occurred
2008-12-19	14:19:48:084	1112	b74	PT	WARNING:     ErrorCode:ConfigChanged(2)
2008-12-19	14:19:48:084	1112	b74	PT	WARNING:     Message:(null)
2008-12-19	14:19:48:084	1112	b74	PT	WARNING:     Method:"http://www.microsoft.com/SoftwareDistribution/ReportEventBatch"
2008-12-19	14:19:48:084	1112	b74	PT	WARNING:     ID:bafd5705-418c-4bdc-92e5-12365ddc5537
2008-12-19	14:19:48:084	1112	b74	Report	WARNING: Reporter failed to upload events with hr = 8024400d.

Open in new window

nsx106052

I tried this a while back and it resolved the problem I was having. Please read the whole document.
http://www.wsus.info/forums/lofiversion/index.php?t9246.html

Don

Here's a more thorough script (.cmd) you can use as well:

take note of line 25 and 26

:BUILD_REG_FILE
ECHO Windows Registry Editor Version 5.00>                                       %TEMP%\FIXWSUS.REG
ECHO.>>                                                                          %TEMP%\FIXWSUS.REG
ECHO [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate]>>    %TEMP%\FIXWSUS.REG
ECHO "AccountDomainSid"=->>                                                     %TEMP%\FIXWSUS.REG
ECHO "PingID"=->>                                                               %TEMP%\FIXWSUS.REG
ECHO "SusClientId"=->>                                                          %TEMP%\FIXWSUS.REG
 
:PROCESS
ECHO Attempting to fix \\%computername%:
CMD /C NET STOP "Automatic Updates" /Y
CMD /C NET STOP "Background Intelligent Transfer Service" /Y
CMD /C COPY %TEMP%\FIXWSUS.REG \\%computername%\C$\FIXWSUS.REG
CMD /C REGEDt32 /S C:\FIXWSUS.REG
CMD /C IF EXIST \\%computername%\C$\FIXWSUS.REG DEL \\%computername%\C$\FIXWSUS.REG
CMD /C REGSVR32 /s /u WUAPI.DLL    & REGSVR32 /s WUAPI.DLL
CMD /C REGSVR32 /s /u WUAUENG.DLL  & REGSVR32 /s WUAUENG.DLL
CMD /C REGSVR32 /s /u WUAUENG1.DLL & REGSVR32 /s WUAUENG1.DLL
CMD /C REGSVR32 /s /u ATL.DLL      & REGSVR32 /s ATL.DLL
CMD /C REGSVR32 /s /u WUCLTUI.DLL  & REGSVR32 /s WUCLTUI.DLL
CMD /C REGSVR32 /s /u WUPS.DLL     & REGSVR32 /s WUPS.DLL
CMD /C REGSVR32 /s /u WUPS2.DLL    & REGSVR32 /s WUPS2.DLL
CMD /C REGSVR32 /s /u WUWEB.DLL    & REGSVR32 /s WUWEB.DLL
CMD /C RMDIR /S /Q %WINDIR%\SoftwareDistribution 
CMD /C START /WAIT \\YOURserver1\patches\WindowsUpdateAgent30-x86.exe /norestart /quiet /wuforce
CMD /C START /WAIT \\YOURserver1\patches\WindowsXP-KB927891-v3-x86-ENU.exe /norestart /quiet
CMD /C NET START "Background Intelligent Transfer Service" /Y
CMD /C NET START "Automatic Updates" /Y
cmd /c wuauclt.exe /resetauthorization /detectnow

Open in new window

ASKER CERTIFIED SOLUTION

sk_raja_raja

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

engstromr

ASKER

I was able to get all machines working using the diagnostic tool for troubleshooting. Thanks!