Question

Can Not Access Administrative Shares on Windows 2003 Server

Asked by: vannek

I have three servers, who another Sys Admin worked on, that no one can access any of the Administrative Shares (c$, d$, IPC$) on.  I get "The Network Path was not found". Trying to get info from the SA on what was done is like trying to speak tongues with them. Here is what I got.
   - I am in the Administrator Group on the Box
   - I have access this computer from the network rights
   - I can terminal server into the box and access the c and d drives interactively "as I am not trying to get to them via the share" at that point.
   - There is no registry setting to preclude accessing the admin shares IE (HKEY_Local_Machine\System\CurrentControlSet\Services\Parameters)
   - File and Print Services are running
   - Windows Firewall is NOT enable nor running
   - Net Time to these servers fail (Z:\>net time \\servername
          System error 53 has occurred.
          The network path was not found.
   - Ping and NBTSTAT work fine against these servers
   - There are no errors in the event logs even close to this problem

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Asked On
2009-01-06 at 10:52:56ID24029118
Topic

Windows 2003 Server

Participating Experts
2
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Answers

 

by: ryansotoPosted on 2009-01-06 at 11:16:03ID: 23307922

did you try with server name\c$

Try with an Ip address and see

 

by: ocon827679Posted on 2009-01-06 at 11:18:48ID: 23307954

Are the shares still in place?  Sounds like the SA may have removed the administrative shares.

Login via terminal Services, open the computer management, look at the file shares.  If you don't see the C$, etc., that's your problem.

 

by: vannekPosted on 2009-01-06 at 11:23:53ID: 23308018

Yes the Shares are still in place. I forgot to add that to my original comments. Additionally, I can create a Hidden Share "Kent$" under the C:Drive, but can not access it remotely either.

 

by: vannekPosted on 2009-01-06 at 11:29:37ID: 23308101

I have attempted this with both server name and with the IP address. I get the same results either way "The Network Path was not found"

 

by: vannekPosted on 2009-01-06 at 12:21:32ID: 23308716

I am now getting "No network provider accepted the given network path." when attempting to access the administrative shares on these servers.

 

by: ryansotoPosted on 2009-01-06 at 12:45:20ID: 23308992

what happens if you just put in \\servername
Does any shares come up?

 

by: ocon827679Posted on 2009-01-06 at 13:19:43ID: 23309421

can you get to a non-hidden share on the server?

 

by: vannekPosted on 2009-01-06 at 13:20:27ID: 23309431

Ryansoto:   I get the same thing by just putting in the \\servername.  Additionally, if I add a network printer to this server (after starting the spooler svc on this server) I do not see it either when using the UNC path \\servername. Net Use,  Net Time ... none of them work. I just found out this individual had gone into the registry and created two D:word values (HKEY_Local_Machine\System\CurrentControlSet\Services\Parameters\AutoShareWks   0
(HKEY_Local_Machine\System\CurrentControlSet\Services\Parameters\AutoShareServer 0.
Then she noticed the Shares disappeared and set the values to 1 for each dword. Then the shares reappeared but could not be access. She had rebooted the server 3 times and then came to us.  Removing both of these dword values also has no affect.

 

by: ocon827679Posted on 2009-01-06 at 13:27:12ID: 23309511

take a look at support.microsoft.com/kb/842715 and 245117

 

by: vannekPosted on 2009-01-06 at 13:49:22ID: 23309771

I had already looked at both of these articles. I cut their recommendation and put it below. This did not fix my issue. When I am on the Server, I see all the shares. When I do a "net use" from my workstation to these shares on the affected server I get the following:
Z:\>net use \\servername\c$
System error 67 has occurred.
The network name cannot be found.

Yet, I can ping the server by name, do a NBTSTAT and it resolves.

Microsoft KB Information
Examine the AutoShareServer and AutoShareWks registry values to make sure that they are not set to 0:
Click Start, click Run, type regedit, and then press ENTER.
Locate and then click the following registry sub-key: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\LanmanServer\Parameters
If the AutoShareServer and AutoShareWks DWORD values in the LanmanServer\Parameters sub-key are configured with a value data of 0, change that value to 1.

Note If these values do not exist, you do not have to create them because the default behavior is to automatically create the administrative shares.
Quit Registry Editor.
Restart the computer. Typically, computers that are running Windows Server 2003, Windows XP, Windows 2000, or Windows NT 4.0 automatically create the administrative shares during startup.
After the computer restarts, verify that the administrative shares are active. To examine the shares, use the net share command. To do this, follow these steps:
Click Start, click Run, type cmd, and then press ENTER.
At the command prompt, type net share, and then press ENTER.
Look for the Admin$, C$, and IPC$ administrative shares in the list of shares.

 

by: vannekPosted on 2009-01-14 at 06:28:38ID: 23372888

After digging further into this server, we identified that the SA team had installed Symantec Endpoint Software on that system. This installed a firewall which was blocking access to the hidden shares on that system. The answers submitted to this article would most certainly have fixed the issue had it not been an errant installation of the firewall. We re-installed the software correctly and it fixed the issue. The SAs had originally stated they had made no recent modifications to the system. I am guessing installing software did not meet their critera of a modification.

20120131-EE-VQP-002

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