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6.2

Terminal Server Logon Issue

Asked by hindsight in Windows 2003 Server, Computer Servers

Tags: Terminal Server Logon Issue

We have a 2003 Enterprise Terminal Server.  Dual Xeon Quad Core, 12 gb ram.  During the working day there are usually about 60 active sessions.  Just about daily we are forced to reboot the server because users can not log in.  Event Viewer on the server shows these messages:
1401 The following handles in user profile hive have been remapped because they were preventing the profile from unloading successfully, Rtvscan.exe (2372) HKCU\Software\Symantec\Symantec Endpoint Protection\AV\Custom Tasks (0xebc)
1508 Windows was unable to load the registry. This is often caused by insufficient memory or insufficient security rights.  DETAIL - Insufficient system resources exist to complete the requested service.  for C:\Documents and Settings\username\ntuser.dat
1500 Windows cannot log you on because your profile cannot be loaded. Check that you are connected to the network, or that your network is functioning correctly. If this problem persists, contact your network administrator.  DETAIL - Insufficient system resources exist to complete the requested service.
1219 Logon rejected for domain\username. Unable to obtain Terminal Server User Configuration. Error: Not enough resources are available to complete this operation.

Using Symantec End Point 11 mr4 unmanaged.  Any help would be greatly appreciated.

Thanks
[+][-]06/30/09 06:05 AM, ID: 24744825Expert Comment

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About this solution

Zones: Windows 2003 Server, Computer Servers
Tags: Terminal Server Logon Issue
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Solution Provided By: hindsight
Participating Experts: 3
Solution Grade: A
 
[+][-]08/31/09 02:48 PM, ID: 25226848Expert Comment

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