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07/24/2009 at 06:52PM PDT, ID: 24599568
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8.2

Windows cannot access the specified device, path, or file: Is it friendly fire?

Asked by anushahanna in Windows 2003 Server, Windows XP Operating System, Windows Registry Cleaners

Since last thursday, the SBS 2003 Exchange Server is acting up
-IE8 was not allowing to type in the fields (This has now been fixed by removing IE8)
-System is very slow.
-It takes lot of time to open consoles.

Mainly,
When I try to install programs, it complains
"
Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item."

I searched this in EE, and found that many have had this specific error before, and upon reading most people's experiences, it seems like they had an issue with a program called "Trend Micro Internet Security Software". And often the solution was to remove explorer.exe from the deny list.
http://www.experts-exchange.com/OS/Miscellaneous/Q_22767014.html
http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Windows/XP/Q_22772429.html

On Thursday, while working on other issues, with Alan, we found two Registry Hijack issues. (details below), using the software called Malwarebytes Anti-Malware
----------------------------
Scan type: Quick Scan
Objects scanned: 100203
Time elapsed: 5 minute(s), 25 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 0

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\Internet Explorer\Control Panel\Homepage (Hijack.Homepage) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\ActiveDesktop\NoChangingWallpaper (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
----------------------------

Could this have any relation to the issues I am facing on the server computer?

Unlike the Trend Micro Internet Security Software, I do not see any 'deny' list.

I would like to be able to start to install programs, as it is holding up something else critical on the server.

Thanks
[+][-]07/24/09 07:34 PM, ID: 24940496

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About this solution

Zones: Windows 2003 Server, Windows XP Operating System, Windows Registry Cleaners
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Solution Provided By: chuku
Participating Experts: 2
Solution Grade: A
 
 
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