Question

Malware - MS Server 2003 Enterprise

Asked by: robertkcarr

I had a Win32/Parite infection that Norton Endpoint 11 cleaned.  After that I rebooted the server at which time I could no longer login to the administrator.  It takes my password like normal and acts like its logging in but immediately save profile and logs right back off to the ctrl-alt-del screen.  The server is used as a file server mostly and has no other users set up. How do I get back in???

[VM note - Title modified from:]
"My Admin login in MS Server 2003 Enterprise starts to login then saves and logs right back out.  How do I get around this and get it working again?"

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Asked On
2009-09-12 at 21:14:18ID24727520
Tags

Microsoft Server 2003 Enterprise

Topics

Windows 2003 Server

,

Windows Server 2008

,

Microsoft Server

,

Server Anti-Virus

,

Anti-Spyware

Participating Experts
2
Points
500
Comments
10

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Answers

 

by: robertkcarrPosted on 2009-09-13 at 08:14:55ID: 25320502

How do you install the OS over the top of itself?  It only offers to do a new install which reformats the drive destroying the data or it offers to "repair" which does not change the administrator profile and does not solve the problem as this is what I tried.  How else would you install the OS "over the top of itself"?

 

by: Netman66Posted on 2009-09-20 at 07:44:37ID: 25377391

The server has been compromised - plain and simple, it should no longer be trusted.

The best solution is to wipe and reload.

You should be able to map a drive to the server from a workstation and copy any data you need then scan it thoroughly.  After this, reformat the server and reinstall it.

 

by: Vee_ModPosted on 2009-09-23 at 05:56:15ID: 25402510

robertkcarr,
I apologize for stopping this closing action, but I strongly concur with the suggestion from Netman66.

It is one thing to work on 'disinfecting' a work station or home computer, but a server host is much too critical to treat the same way.

I am going to start the 'auto-close' process to accept his comment, but please respond if the Moderator team can help you in any way.

Thank you again for giving us a Trial.

Vee_Mod
Community Support Moderator

 

by: robertkcarrPosted on 2009-09-27 at 01:02:47ID: 25433112

Well guys I have to say that while I understand what you are saying and why you are saying it as advisory you did not answer the question I asked.  I asked how to get around being locked out and renew the admin log in.  I already knew that I could wipe everything off the disk and start from scratch. I didn't really need you to tell me that.  I was looking for something with a little more depth of experience and technical expertise on how to get around the issue and then perhaps your advice to wipe it all out attached as a caution. But its only a file server right now and I can always wipe it out.  But that as your only answer is not helpful.  So if thats all you guys got then  I did not get my answer and I guess you can close the question but I was really hoping for a lot more.

20120131-EE-VQP-002

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