Question

Server 2003 SBS + VPN Gateway Problem

Asked by: DrDamnit

After connecting to a Server 2003 VPN, packets are not getting routed out the remote gateway because the remote gateway is not being assigned to the VPN client (MS XP VPN Client).

How do I force Routing and Remote Access to assign the gateway to the remote client?

What it looks like now:
PPP adapter Server VPN:
 
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Server VPN
   Physical Address. . . . . . . . . :
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv4 Address. . . . . . . . . . . : 192.168.100.102(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.255
   Default Gateway . . . . . . . . . : 0.0.0.0
   DNS Servers . . . . . . . . . . . : 192.168.100.80
   Primary WINS Server . . . . . . . : 192.168.250.128
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
What I want it to look like:
PPP adapter Server VPN:
 
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Server VPN
   Physical Address. . . . . . . . . :
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv4 Address. . . . . . . . . . . : 192.168.100.102(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.255
   Default Gateway . . . . . . . . . : 192.168.100.1
   DNS Servers . . . . . . . . . . . : 192.168.100.80
   Primary WINS Server . . . . . . . : 192.168.250.128
   NetBIOS over Tcpip. . . . . . . . : Enabled
                                  
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Asked On
2009-09-22 at 07:58:13ID24751754
Tags

server

,

2003

,

sbs

,

vpn

,

gateway

,

no internet

Topics

Windows 2003 Server

,

Virtual Private Networking (VPN)

,

SBS Small Business Server

Participating Experts
2
Points
500
Comments
16

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Answers

 

by: greenhacksPosted on 2009-09-22 at 07:59:47ID: 25393579

Can you check the DHCP if it is properly assigning gateway to dhcp clients?

 

by: DrDamnitPosted on 2009-09-22 at 08:02:29ID: 25393609

I can only assume so. The DHCP Server is a fresh install of the Win2k3 SBS server. It lives in a rack, with no one connected to it. :-(

I have no reason to believe that it is not working properly, though.

 

by: RobWillPosted on 2009-09-22 at 08:31:35ID: 25393969

How did you create the VPN? You should use the SBS "Configure remote Access" wizard, not the RRAS wizard, and then download the SBS connection manager client for the users. See:
http://www.lan-2-wan.com/SBS-VPN-instr.htm
This will force all traffic through the VPN, block local traffic, configure permissions, and server routing.

However, there are only two configurations for the VPN client

1) IPv4 Address. . . . . . . . . . . : 192.168.100.102(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.255
    Default Gateway . . . . . . . . . : 0.0.0.0 (sometimes displays as blank)

2) IPv4 Address. . . . . . . . . . . : 192.168.100.102(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.255
    Default Gateway . . . . . . . . . : 192.168.100.102 (Note: same as Virtual IP)

Option 1 occurs when "use remote default gateway" is unchecked in the VPN client and allows local and remote(VPN) connections simultaneously, known as split-tunneling.
Option 2 is with "use remote default gateway" checked and forces all traffic through the VPN tunnel.

You cannot use  192.168.100.1 (assuming remote/RRAS site) as the default gateway as it is not the "next hop". If you are trying to forward the traffic out through the RRAS site's default gateway, make sure "LAN routing" is enabled in the RRAS configuartion.

 

by: DrDamnitPosted on 2009-09-22 at 08:40:35ID: 25394105

@RobWill:

You are correct. I should have put .102 as it would be the next hop.

That being said, I did use the RAC Wizard in SBS 2003 to configure it, and the default gateway displaying blank was happening.

I know that I am getting a proper IP address, because we can connect to exchange, nslookup shows that I am using the remote SBS box as the DNS server, and queries come through just fine.

I will get with the client machine to check the status of the "Use Remote Default Gateway" checkbox.

 

by: RobWillPosted on 2009-09-22 at 08:46:58ID: 25394172

Just a note: If you used the SBS connection manager on the client machine you will not have access to the "use remote default gateway" option.

 

by: DrDamnitPosted on 2009-09-22 at 08:51:25ID: 25394217

Just tried re-running the remote access configuration wizard, and it crashes at 90%+.

Now when I try to do "Create Remote Connection Disk" it tells me I have to run the wizard.

How do I fix that?

 

by: RobWillPosted on 2009-09-22 at 08:58:32ID: 25394294

Could be all sorts of reasons but one known issue:
http://support.microsoft.com/kb/897342

 

by: DrDamnitPosted on 2009-09-22 at 09:11:36ID: 25394441

Here's the log. Any suggestions?


9/20/2009 3:47 PM
C:\Program Files\Microsoft Windows Small Business Server\Networking\RRASWiz\wizrras.dll, version 5.2.2651.0
Calling CRRASCommit::CommitEx
Calling CRRASCommit::ValidatePropertyBag
pdispPPPBag->QueryInterface returned OK
PropertyBag 267518
Reading property value for enabling Remote Access returned OK
bRemoteAccess = 1
Reading property value for VPN returned OK
bVPN = 1
Reading property value for RAS returned OK
bRAS = 0
Calling CRRASCommit::ValidateVPNProperties
Reading VPN Server Name returned OK
VPN Server Name is mail.kappaclinical.com
Calling CRRASCommit::ValidateDHCPProperties
Reading the static pool property returned OK
Static pool property value is 0
Reading the DHCP server IP returned OK
Dhcp server IP is 192.168.100.1
CRRASCommit::ValidateDHCPProperties returned OK
CRRASCommit::ValidateVPNProperties returned OK
CRRASCommit::ValidatePropertyBag returned OK
pdispPPPBag->QueryInterface returned OK
Pointer to the property bag 267518
Calling CRRASCommit::CommitRRAS
Arguments:
PropertyBag 267518
bRAS 0
bVPN 1
Getting the GUID of the private NIC returned OK
Private NIC Guid is {94D44ED3-E574-4B7C-960F-117A5433F964}
Checking whether RRAS is already running returned OK
RRAS is not running
Installing RRAS returned OK
Dhcp server is not installed or not running on this box
Reading static pool property returned OK
Value of static pool property is 0
Reading Dhcp Server IP returned OK
Dhcp Server IP is 192.168.100.1
Enabling DHCP client addressing returned OK
Adding Dhcp server to Relay Agent returned OK
Enabling the Relay Agent on private interface returned OK
Configuring ports returned OK
Identifying the private NIC for RAS returned OK
Setting the default authentication methods returned OK
Disabling NETBIOS for RAS returned OK
Changing RRAS startup type to automatic returned OK
Configuring Remote Access Policy returned OK
Starting RRAS service returned OK
Saving RRAS method returned OK
Method is 2
Where 1 = RAS, 2 = VPN 3 = both
Saving Dhcp Server IP returned OK
CRRASCommit::CommitRRAS returned OK
Calling CRRASCommit::CommitCMAK
Arguments:
PropertyBag 267518
bRAS 0
bVPN 1
Template file name is sbsvpn
Reading VPN Server name returned OK
Reading VPN Server name is mail.kappaclinical.com
Created temp directory CMP1E.tmp
Copying required template files to the temp directory returned OK
Updating CMP template returned OK
Updating CMS template returned OK
Updating SED template returned OK
Creating proxy configuration file returned OK
*** Running IExpress to build the package returned ERROR 80004005
*** ERROR: Cannot delete temp directory CMP1E.tmp
Specifying error location (in CMAK) returned OK
*** CRRASCommit::CommitCMAK returned ERROR 80004005
*** CRRASCommit::CommitEx returned ERROR 80004005
 
9/22/2009 11:43 AM
C:\Program Files\Microsoft Windows Small Business Server\Networking\RRASWiz\wizrras.dll, version 5.2.2651.0
Calling CRRASCommit::CommitEx
Calling CRRASCommit::ValidatePropertyBag
pdispPPPBag->QueryInterface returned OK
PropertyBag 267518
Reading property value for enabling Remote Access returned OK
bRemoteAccess = 1
Reading property value for VPN returned OK
bVPN = 1
Reading property value for RAS returned OK
bRAS = 0
Calling CRRASCommit::ValidateVPNProperties
Reading VPN Server Name returned OK
VPN Server Name is mail.kappaclinical.com
Calling CRRASCommit::ValidateDHCPProperties
DHCP server is installed on the box
CRRASCommit::ValidateDHCPProperties returned OK
CRRASCommit::ValidateVPNProperties returned OK
CRRASCommit::ValidatePropertyBag returned OK
pdispPPPBag->QueryInterface returned OK
Pointer to the property bag 267518
Calling CRRASCommit::CommitRRAS
Arguments:
PropertyBag 267518
bRAS 0
bVPN 1
Getting the GUID of the private NIC returned OK
Private NIC Guid is {94D44ED3-E574-4B7C-960F-117A5433F964}
Checking whether RRAS is already running returned OK
RRAS already running
Stopping RRAS returned OK
Installing RRAS returned OK
Dhcp server is installed and running on this box
Enabling DHCP client addressing returned OK
Configuring ports returned OK
Identifying the private NIC for RAS returned OK
Setting the default authentication methods returned OK
Disabling NETBIOS for RAS returned OK
Changing RRAS startup type to automatic returned OK
Configuring Remote Access Policy returned OK
Starting RRAS service returned OK
Saving RRAS method returned OK
Method is 2
Where 1 = RAS, 2 = VPN 3 = both
Saving Dhcp Server IP returned OK
CRRASCommit::CommitRRAS returned OK
Calling CRRASCommit::CommitCMAK
Arguments:
PropertyBag 267518
bRAS 0
bVPN 1
Template file name is sbsvpn
Reading VPN Server name returned OK
Reading VPN Server name is mail.kappaclinical.com
Created temp directory CMP39.tmp
Copying required template files to the temp directory returned OK
Updating CMP template returned OK
Updating CMS template returned OK
Updating SED template returned OK
Creating proxy configuration file returned OK
*** Running IExpress to build the package returned ERROR 80004005
*** ERROR: Cannot delete temp directory CMP39.tmp
Specifying error location (in CMAK) returned OK
*** CRRASCommit::CommitCMAK returned ERROR 80004005
*** CRRASCommit::CommitEx returned ERROR 80004005
 
9/22/2009 12:01 PM
C:\Program Files\Microsoft Windows Small Business Server\Networking\RRASWiz\wizrras.dll, version 5.2.2651.0
Calling CRRASCommit::CommitEx
Calling CRRASCommit::ValidatePropertyBag
pdispPPPBag->QueryInterface returned OK
PropertyBag 269098
Reading property value for enabling Remote Access returned OK
bRemoteAccess = 0
CRRASCommit::ValidatePropertyBag returned OK
pdispPPPBag->QueryInterface returned OK
Pointer to the property bag 269098
DisableRRAS returned OK
Remote User Portal is installed
Setting KWLinks\CM for Remote User Portal returned OK
Setting AdminLinks\CM for Remote User Portal returned OK
Notifying remote user portal returned OK
Notifying privisioning returned OK
Saving RRAS method returned OK
Disable RRAS
CRRASCommit::CommitEx returned OK
 
9/22/2009 12:02 PM
C:\Program Files\Microsoft Windows Small Business Server\Networking\RRASWiz\wizrras.dll, version 5.2.2651.0
Calling CRRASCommit::CommitEx
Calling CRRASCommit::ValidatePropertyBag
pdispPPPBag->QueryInterface returned OK
PropertyBag 267508
Reading property value for enabling Remote Access returned OK
bRemoteAccess = 1
Reading property value for VPN returned OK
bVPN = 1
Reading property value for RAS returned OK
bRAS = 0
Calling CRRASCommit::ValidateVPNProperties
Reading VPN Server Name returned OK
VPN Server Name is mail.kappaclinical.com
Calling CRRASCommit::ValidateDHCPProperties
DHCP server is installed on the box
CRRASCommit::ValidateDHCPProperties returned OK
CRRASCommit::ValidateVPNProperties returned OK
CRRASCommit::ValidatePropertyBag returned OK
pdispPPPBag->QueryInterface returned OK
Pointer to the property bag 267508
Calling CRRASCommit::CommitRRAS
Arguments:
PropertyBag 267508
bRAS 0
bVPN 1
Getting the GUID of the private NIC returned OK
Private NIC Guid is {94D44ED3-E574-4B7C-960F-117A5433F964}
Checking whether RRAS is already running returned OK
RRAS is not running
Installing RRAS returned OK
Dhcp server is installed and running on this box
Enabling DHCP client addressing returned OK
Configuring ports returned OK
Identifying the private NIC for RAS returned OK
Setting the default authentication methods returned OK
Disabling NETBIOS for RAS returned OK
Changing RRAS startup type to automatic returned OK
Configuring Remote Access Policy returned OK
Starting RRAS service returned OK
Saving RRAS method returned OK
Method is 2
Where 1 = RAS, 2 = VPN 3 = both
Saving Dhcp Server IP returned OK
CRRASCommit::CommitRRAS returned OK
Calling CRRASCommit::CommitCMAK
Arguments:
PropertyBag 267508
bRAS 0
bVPN 1
Template file name is sbsvpn
Reading VPN Server name returned OK
Reading VPN Server name is mail.kappaclinical.com
Created temp directory CMP3C.tmp
Copying required template files to the temp directory returned OK
Updating CMP template returned OK
Updating CMS template returned OK
Updating SED template returned OK
Creating proxy configuration file returned OK
*** Running IExpress to build the package returned ERROR 80004005
*** ERROR: Cannot delete temp directory CMP3C.tmp
Specifying error location (in CMAK) returned OK
*** CRRASCommit::CommitCMAK returned ERROR 80004005
*** CRRASCommit::CommitEx returned ERROR 80004005
                                              
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by: RobWillPosted on 2009-09-22 at 09:39:04ID: 25394710

Do you have SP1 installed? If so was it installed correctly (5 or 7 steps)? This is the most common cause of your problem.

There are very specific instructions for installing SP1 on SBS. There are actually 5 installs (7 if you have SBS premium). See the following link for details and pitfalls.
   Windows Server 2003 SP1
   Exchange Server 2003 SP1
   Windows SharePoint Services SP1
   Windows Small Business Server 2003 Update KB891193 for Windows XP Service Pack 2
   Windows Small Business Server 2003 SP1
If you have SBS premium then you will also need:
   ISA 2004 SP1
   SQL 2000 SP4
The following article outlines this very nicely and also lists potential problems and some hardware vendor specific issues you can run into:
http://www.smallbizserver.net/tabid/266/articleType/ArticleView/articleId/68/How-to-install-Service-Pack-1-for-SBS-2003.aspx


Do not attempt to install SP2 until the above is complete.
You may want to review some of the known issues before proceeding with SP2:
http://www.lan-2-wan.com/2003-SP2.htm

Discussion reporting log files similar to yours:
http://www.winserverhelp.com/ftopic41134.html

 

by: DrDamnitPosted on 2009-09-22 at 09:40:23ID: 25394724

The history on this client's case indicates that another member of the staff did have problems installing SP1. It indicates that it was resolved, and now the server has SP2 on it.

What would you advise? I am imaging the server now with plans to uninstall SP2.

Good idea / Bad idea?

 

by: RobWillPosted on 2009-09-22 at 09:46:12ID: 25394788

Scary :-)

Lots of others have done it without a problems, but I hate doing so with SBS. Sounds like you are aware SBS can often "throw you for a loop".

If the Configure remote access wizard is your only problem I wouldn't go to the trouble. You can configure the VPN manually without a problem, you just have to make sure all options are properly configured on client and server.
For server see:
http://www.lan-2-wan.com/vpns-RRAS-1nic.htm
For client:
http://www.lan-2-wan.com/vpns-XP-Client.htm
Name resolution:
http://msmvps.com/blogs/robwill/archive/2008/05/10/vpn-client-name-resolution.aspx

 

by: DrDamnitPosted on 2009-09-22 at 09:48:59ID: 25394826

Yes. I agree that SBS is both scary and loopy.

The Configure Remote Access wiard is not the only problem. In fact, I really don't care, because for years I have always configured VPN's manually.

The only problem I need fixed is the original gateway routing issue in this post. Other than that, everything works fine.

What's the best path to fixing this box?

 

by: RobWillPosted on 2009-09-22 at 10:23:39ID: 25395200

Do you want to change the gateway or is the issue the client is not accessing internet through the tunnel?
If the former you can use a route add, if nothing else works, to change the default gateway:
route add 0.0.0.0 mask 0.0.0.0 192.168.100.102
If the connection to the server is OK but the traffic is not forwarded then make sure LAN routing is enabled in the RRAS console.

 

by: DrDamnitPosted on 2009-09-22 at 10:48:00ID: 25395506

Somehow, or another... it seems to have fixed itself.

The only thing I did was remove and re-add the DHCP server, then re-run the RAC Wizard, which failed.

Then it started working.

 

by: RobWillPosted on 2009-09-22 at 11:04:57ID: 25395668

:-) Typical isn't it. On of those frustrating things you will never know.
Thanks  DrDamnit.
Cheers!
--Rob

 

by: DrDamnitPosted on 2009-09-22 at 11:06:21ID: 25395680

Yeah. It's never Lupus either.... :-)

20120131-EE-VQP-002

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98% positive feedback on 31,087 answers since March 2000. angeliii is a Microsoft Most Valuable Professional for his work with MS SQL Server & Develoment.

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