Cannot connect new Windows 7 client to the domain

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Users\.->ipconfig

Windows IP Configuration


Wireless LAN adapter Wireless Network Connection 2:

   Connection-specific DNS Suffix  . : WAG300N
   Link-local IPv6 Address . . . . . : fe80::cc3d:1372:f7d7:c484%19
   IPv4 Address. . . . . . . . . . . : 192.168.1.102
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Default Gateway . . . . . . . . . : 192.168.1.1

Hello argonaute,

Please use : ipconfig /all
It will display your DNS Setting
As dematzer say it, the DNS need to be set to your domain controller server address.

Regards.

Do you have a Lynksys router/modem?
This IP address is from the Linksys router.

Check the DHCP service is running on you server, do you have Small Business Server?  If so which version?
If you are using SBS then I would recomend using the DHCP service on the server and disabling the one on the router.

Lynksys router/modem?

yes i do




Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Users\.->ipconfig/all

Windows IP Configuration

   Host Name . . . . . . . . . . . . : Argonaute
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : WAG300N

Wireless LAN adapter Wireless Network Connection 2:

   Connection-specific DNS Suffix  . : WAG300N
   Description . . . . . . . . . . . : Linksys Wireless-N Notebook Adapter WPC30
0Nv2
   Physical Address. . . . . . . . . : 00-18-39-0F-91-8A
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::cc3d:1372:f7d7:c484%19(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.102(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : 31 October, 2009 12:30:20
   Lease Expires . . . . . . . . . . : 01 November, 2009 12:34:46
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 452991033
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-72-8C-31-00-17-A4-EA-BB-3A

   DNS Servers . . . . . . . . . . . : 196.43.50.190
                                       196.43.53.190
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Bluetooth Network Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : 00-1E-37-01-31-75
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : WAG300N
   Description . . . . . . . . . . . : Intel(R) Wireless WiFi Link 4965AG
   Physical Address. . . . . . . . . : 00-13-E8-B0-3F-8D
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Intel(R) 82566MM Gigabit Network Connecti
on
   Physical Address. . . . . . . . . : 00-17-A4-EA-BB-3A
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.WAG300N:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : WAG300N
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{B0CED81E-AB33-4A00-9816-13DB6117708F}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::d:f34:3f57:fe99%15(Preferred)
   Default Gateway . . . . . . . . . :
   DHCPv6 IAID . . . . . . . . . . . : 419430400
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-72-8C-31-00-17-A4-EA-BB-3A

   NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{DA9F6DFC-0DAB-40B0-9794-B386F583558C}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

C:\Users\.->

Is the server Small Business Server?
If so which version?

You IP address is coming from the Linksys router/modem.  If your using SBS then the recommended approach is to use the SBS server for DHCP not the router, I just need to know which version of SBS your using?

SBS 2003, V 5.2.2893.0
But all XP clients have no problem and this problem was encountered with Vists too. I know the DHCP/Server issue and not DHCP/router but still why it works with XP and not with Vista/Win7

I would be suprised if it worked with any of them to be honest..

Your SBS server will have a DNS service running on it.  All the SRV records associated with your SBS server including the domain details will be stored in this service (hopefully the SBS server has it's own IP address in the DNS server configuration of the network card?)

If your clients are pointing to the following for DNS then they are not registering themselves properly and will not find resource records correctly.

DNS Servers . . . . . . . . . . . : 196.43.50.190
                                       196.43.53.190

This needs to be changed.  I would suggest turning off the DHCP server on your router, enabling it on your Server (hopefully your scopes will already be configured), you may need to activate the DHCP server you can do this by right clcking on it in the DHCP console on the server and select activate.

Run through the Connect to the Internet wizard in the to-do list in Server Manager on the SBS server and enter the DNS information I have posted above when prompted.

If you then run:

ipconfig /release
ipconfig /renew

your clients will get an IP address from your SBS server and not the router.

I am trying and revert soon but in the mean time I did an ipconfig/all on one XP, please check what differences you see with the one from Win7
I am going to try your suggestion now and come back, thanks


Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Yvonne>ipconfig/all

Windows IP Configuration

        Host Name . . . . . . . . . . . . : delta2
        Primary Dns Suffix  . . . . . . . : smallbusiness.local
        Node Type . . . . . . . . . . . . : Unknown
        IP Routing Enabled. . . . . . . . : No
        WINS Proxy Enabled. . . . . . . . : No
        DNS Suffix Search List. . . . . . : smallbusiness.local
                                            WAG300N

Ethernet adapter Local Area Connection:

        Media State . . . . . . . . . . . : Media disconnected
        Description . . . . . . . . . . . : Realtek RTL8169/8110 Family Gigabit
Ethernet NIC
        Physical Address. . . . . . . . . : 00-0E-2E-28-E1-02

Ethernet adapter Wireless Network Connection:

        Connection-specific DNS Suffix  . : WAG300N
        Description . . . . . . . . . . . : Linksys Wireless-N PCI Adapter WMP30
0N
        Physical Address. . . . . . . . . : 00-18-39-11-34-C3
        Dhcp Enabled. . . . . . . . . . . : Yes
        Autoconfiguration Enabled . . . . : Yes
        IP Address. . . . . . . . . . . . : 192.168.1.101
        Subnet Mask . . . . . . . . . . . : 255.255.255.0
        Default Gateway . . . . . . . . . : 192.168.1.1
        DHCP Server . . . . . . . . . . . : 192.168.1.1
        DNS Servers . . . . . . . . . . . : 196.43.50.190
                                            196.43.53.190
        Lease Obtained. . . . . . . . . . : Saturday, October 31, 2009 09:11:56
        Lease Expires . . . . . . . . . . : Sunday, November 01, 2009 09:11:56

No your right there is no difference.
I would doubt that if you disconnected this computer from the domain you would be able to re-join.

It too will not be able to find the domain as it's using your ISP's DNS servers which have no details about your internal domain.

On your server, can you do an ipconfig /all and post the results.

delta2 is already on the domain so no problem.
To add Argonaute on the domain, change the DNS setting on it's NIC to your SBS server (ex : Start menu -> All programs -> Accessories -> Communications -> network cards -> double click on the active NIC, double click on tcp/ip protocol, DNS part put address of the sbs server)
 
After that type in IE : http://sbsserver /connectcomputer

When you have successfully add you computer to your sbs domain you can change the dns setting to get values from DHCP.
 

That will not fix the problem it will just temporarily make it go away.

The Small Business Server should be acting as DHCP and DNS if it's configured correctly then it will work properly and there is no need to manually make changes.

If the clients are not using the SBS server for DNS then they will experience all sorts of other issues as well.

we are agree dematzer, I never said the main problem go away.
I want to answer to : Cannot connect new Windows 7 client to the domain
there's a "mistake" in the current network design, again, we are agree

It is better to resolve the overall problem than to temporarily fix it.

argonauteTM >  If you follow the steps I have previously published the problem will be resolved for all your clients.

Yes demazter I have changed the DNS server settings, run ipconfig/release (on server, right?) and gave IP 0.0.0.0 and then ipconfig/renew and gave error: cannot find DHCP server. One question I am not sure by what you say " .. right click on the DHCP console on the server and select activate..." I think I'm lost there, please explain

>It is better to resolve the overall problem than to temporarily fix it
I can't disagree with that, for sure.

But I don't know how many computers are using this network config and WHY this entire network is configured to use a DHCP and a DNS from a router.

2 x XPs and 1 x Vista turned Win7

Can you post ipconfig from the server?

The server should have a fixed IP addres (hopefully this is in the network card details) it should also have the routers IP address as the gateway.  And it's own IP address as the DNS server.

Do the following: start > run > services.msc check the dHCP server service male sure it is set to automatic and it is started.  If it's not started right click and select start.

Then goto start > Administrative Tools > DHCP once in the DHCP console right click on the server name and select authorise.

Before doing the above you need to disable the DHCP service on the router on the LAN configuration.

Thanks argonauteTM.
I let dematzer finish resolving the problem, he's right.

leakim971 > This is not uncommon, if a router is introduced into the network after the server/clients has been configured and it has DHCP enabled then by design the SBS DHCP service will shut down.

It's after that happens that problems start to occur like the one we are experiencing now.

Any suggestions? where do I find the DHCP console?

Yes demazter I have changed the DNS server settings, run ipconfig/release (on server, right?) and gave IP 0.0.0.0 and then ipconfig/renew and gave error: cannot find DHCP server. One question I am not sure by what you say " .. right click on the DHCP console on the server and select activate..." I think I'm lost there, please explain.........

no you should not need to do ipconfig /release on the server as it shoud be a fixed IP address.

Can you confirm the following:

start > Run > Services.msc - is the DHCP Server service started and set to automatic?
can you post ipconfig /all results from your server

There is no DHCP Server service only DHCP client service and this is set in automatic. When doing start > Administrative Tools > DHCP, there is no DHCP, nothing like it. Just want to be sure we are talking the same language. I tried to access the router again to make sure I disabled the DHCP service on the LAN configuration but it inaccessible after the changes we've done. I did however disabled where it said DHCP enabled/disabled on the very first window that appear of the screen. This said I am still able to communicate between the XP and server but no internet both on XPs and server.

I will copy all the list for you and send it, DHCP consol either

The most amazing part now is that I have lost internet access on both server and XPs but when I ping the server I can see it. I still have internet on the Win7 and can still access the router if need be.

This all sounds very odd.

Can you post the ipconfig /all from the server?

I am trying to help but need the information that i have asked for so I can ascertain how your network is configured.

Microsoft Windows [Version 5.2.3790]
(C) Copyright 1985-2003 Microsoft Corp.

C:\Documents and Settings\Administrator>ipconfig/all

Windows IP Configuration

   Host Name . . . . . . . . . . . . : delta1
   Primary Dns Suffix  . . . . . . . : smallbusiness.local
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : smallbusiness.local

Ethernet adapter Server Local Area Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Accton EN1207F Series PCI Fast Ethernet A
dapter
   Physical Address. . . . . . . . . : 00-30-F1-48-77-50
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Autoconfiguration IP Address. . . : 169.254.76.211
   Subnet Mask . . . . . . . . . . . : 255.255.0.0
   Default Gateway . . . . . . . . . :
   DNS Servers . . . . . . . . . . . : 196.43.50.190
                                       196.43.53.190

C:\Documents and Settings\Administrator>

Right, your server has an APIPA address.
Can you give it an IP address (it should have had one)
It also needs to have the default gateway (this should be the IP address of your router)
And the DNS Server address should be it's own IP address (remove the others)

.... and here is the services list as is on the server, just look alphabeticaly from left down


Name      Description      Status        Startup Type      Log On As
.NET Runtime Optimization Service v2.0.50727_X86      Microsoft .NET Framework NGEN            Manual      Local System
Alerter      Notifies selected users and computers of administrative alerts. If the service is stopped, programs that use administrative alerts will not receive them. If this service is disabled, any services that explicitly depend on it will fail to start.            Disabled      Local Service
Application Experience Lookup Service      Process application compatibility lookup requests for applications as they are launched.      Started      Automatic      Local System
Application Layer Gateway Service      Provides support for application level protocol plug-ins and enables network/protocol connectivity. If this service is disabled, any services that explicitly depend on it will fail to start.            Manual      Local Service
Application Management      Processes installation, removal, and enumeration requests for Active Directory IntelliMirror group policy programs. If the service is disabled, users will be unable to install, remove, or enumerate any IntelliMirror programs. If this service is disabled, any services that explicitly depend on it will fail to start.            Manual      Local System
ASP.NET State Service      Provides support for out-of-process session states for ASP.NET. If this service is stopped, out-of-process requests will not be processed. If this service is disabled, any services that explicitly depend on it will fail to start.            Manual      Network Service
Automatic Updates      Enables the download and installation of Windows updates. If this service is disabled, this computer will not be able to use the Automatic Updates feature or the Windows Update Web site.      Started      Automatic      Local System
Background Intelligent Transfer Service      Transfers files in the background using idle network bandwidth. If the service is stopped, features such as Windows Update, and MSN Explorer will be unable to automatically download programs and other information. If this service is disabled, any services that explicitly depend on it may fail to transfer files if they do not have a fail safe mechanism to transfer files directly through IE in case BITS has been disabled.      Started      Automatic      Local System
ClipBook      Enables ClipBook Viewer to store information and share it with remote computers. If the service is stopped, ClipBook Viewer will not be able to share information with remote computers. If this service is disabled, any services that explicitly depend on it will fail to start.            Disabled      Local System
COM+ Event System      Supports System Event Notification Service (SENS), which provides automatic distribution of events to subscribing Component Object Model (COM) components. If the service is stopped, SENS will close and will not be able to provide logon and logoff notifications. If this service is disabled, any services that explicitly depend on it will fail to start.      Started      Automatic      Local System
COM+ System Application      Manages the configuration and tracking of Component Object Model (COM)+-based components. If the service is stopped, most COM+-based components will not function properly. If this service is disabled, any services that explicitly depend on it will fail to start.            Manual      Local System
Computer Browser      Maintains an updated list of computers on the network and supplies this list to computers designated as browsers. If this service is stopped, this list will not be updated or maintained. If this service is disabled, any services that explicitly depend on it will fail to start.      Started      Automatic      Local System
Cryptographic Services      Provides three management services: Catalog Database Service, which confirms the signatures of Windows files; Protected Root Service, which adds and removes Trusted Root Certification Authority certificates from this computer; and Key Service, which helps enroll this computer for certificates. If this service is stopped, these management services will not function properly. If this service is disabled, any services that explicitly depend on it will fail to start.      Started      Automatic      Local System
DCOM Server Process Launcher      Provides launch functionality for DCOM services.      Started      Automatic      Local System
DHCP Client      Registers and updates IP addresses and DNS records for this computer. If this service is stopped, this computer will not receive dynamic IP addresses and DNS updates. If this service is disabled, any services that explicitly depend on it will fail to start.      Started      Automatic      Network Service
Distributed File System      Integrates disparate file shares into a single, logical namespace and manages these logical volumes distributed across a local or wide area network. If this service is stopped, users will be unable to access file shares. If this service is disabled, any services that explicitly depend on it will fail to start.      Started      Automatic      Local System
Distributed Link Tracking Client      Enables client programs to track linked files that are moved within an NTFS volume, to another NTFS volume on the same computer, or to an NTFS volume on another computer. If this service is stopped, the links on this computer will not be maintained or tracked. If this service is disabled, any services that explicitly depend on it will fail to start.            Manual      Local System
Distributed Link Tracking Server      Enables the Distributed Link Tracking Client service within the same domain to provide more reliable and efficient maintenance of links within the domain. If this service is disabled, any services that explicitly depend on it will fail to start.            Disabled      Local System
Distributed Transaction Coordinator      Coordinates transactions that span multiple resource managers, such as databases, message queues, and file systems. If this service is stopped, these transactions will not occur. If this service is disabled, any services that explicitly depend on it will fail to start.       Started      Automatic      Network Service
DNS Client      Resolves and caches Domain Name System (DNS) names for this computer. If this service is stopped, this computer will not be able to resolve DNS names and locate Active Directory domain controllers. If this service is disabled, any services that explicitly depend on it will fail to start.      Started      Automatic      Network Service
DNS Server      Enables DNS clients to resolve DNS names by answering DNS queries and dynamic DNS update requests. If this service is stopped, DNS updates will not occur. If this service is disabled, any services that explicitly depend on it will fail to start.      Started      Automatic      Local System
Error Reporting Service      Collects, stores, and reports unexpected application crashes to Microsoft. If this service is stopped, then Error Reporting will occur only for kernel faults and some types of user mode faults.  If this service is disabled, any services that explicitly depend on it will not start.      Started      Automatic      Local System
Event Log      Enables event log messages issued by Windows-based programs and components to be viewed in Event Viewer. This service cannot be stopped.      Started      Automatic      Local System
File Replication Service      Allows files to be automatically copied and maintained simultaneously on multiple servers. If this service is stopped, file replication will not occur and servers will not synchronize. If this service is disabled, any services that explicitly depend on it will fail to start.      Started      Automatic      Local System
getPlus(R) Helper                  Manual      Local System
Help and Support      Enables Help and Support Center to run on this computer. If this service is stopped, Help and Support Center will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start.      Started      Automatic      Local System
HID Input Service      Enables generic input access to Human Interface Devices (HID), which activates and maintains the use of predefined hot buttons on keyboards, remote controls, and other multimedia devices. If this service is stopped, hot buttons controlled by this service will no longer function. If this service is disabled, any services that explicitly depend on it will fail to start.      Started      Automatic      Local System
HTTP SSL      This service implements the secure hypertext transfer protocol (HTTPS) for the HTTP service,  using the Secure Socket Layer (SSL).  If this service is disabled, any services that explicitly depend on it will fail to start.      Started      Manual      Local System
IIS Admin Service      Enables this server to administer Web and FTP services. If this service is stopped, the server will be unable to run Web, FTP, NNTP, or SMTP sites or configure IIS. If this service is disabled, any services that explicitly depend on it will fail to start.      Started      Automatic      Local System
IMAPI CD-Burning COM Service      Manages CD recording using Image Mastering Applications Programming Interface (IMAPI). If this service is stopped, this computer will be unable to record CDs. If this service is disabled, any services that explicitly depend on it will fail to start.            Disabled      Local System
Indexing Service      Indexes contents and properties of files on local and remote computers; provides rapid access to files through flexible querying language.            Manual      Local System
Intersite Messaging      Enables messages to be exchanged between computers running Windows Server sites. If this service is stopped, messages will not be exchanged, nor will site routing information be calculated for other services.  If this service is disabled, any services that explicitly depend on it will fail to start.            Disabled      Local System
IPSEC Services      Provides end-to-end security between clients and servers on TCP/IP networks. If this service is stopped, TCP/IP security between clients and servers on the network will be impaired. If this service is disabled, any services that explicitly depend on it will fail to start.      Started      Automatic      Local System
Kerberos Key Distribution Center      On domain controllers this service enables users to log on to the network using the Kerberos authentication protocol. If this service is stopped on a domain controller, users will be unable to log on to the network. If this service is disabled, any services that explicitly depend on it will fail to start.      Started      Automatic      Local System
License Logging      Monitors and records client access licensing for portions of the operating system (such as IIS, Terminal Server and File/Print) as well as products that aren't a part of the OS, like SQL and Exchange Server. If this service is stopped, licensing will be enforced, but will not be monitored.      Started      Automatic      Network Service
Logical Disk Manager      Detects and monitors new hard disk drives and sends disk volume information to Logical Disk Manager Administrative Service for configuration. If this service is stopped, dynamic disk status and configuration information may become out of date. If this service is disabled, any services that explicitly depend on it will fail to start.      Started      Automatic      Local System
Logical Disk Manager Administrative Service      Configures hard disk drives and volumes. The service only runs for configuration processes and then stops.            Manual      Local System
Messenger      Transmits net send and Alerter service messages between clients and servers. This service is not related to Windows Messenger. If this service is stopped, Alerter messages will not be transmitted. If this service is disabled, any services that explicitly depend on it will fail to start.            Disabled      Local System
Microsoft Connector for POP3 Mailboxes      Enables Microsoft Exchange Server to retrieve mail from independent service providers and then have it routed to local mailboxes.            Disabled      Local System
Microsoft Search      Creates full-text indexes on content and properties of structured and semi-structured data to allow fast linguistic searches on this data      Started      Automatic      Local System
Microsoft Software Shadow Copy Provider      Manages software-based volume shadow copies taken by the Volume Shadow Copy service. If this service is stopped, software-based volume shadow copies cannot be managed. If this service is disabled, any services that explicitly depend on it will fail to start.            Manual      Local System
MSSQL$SBSMONITORING                  Disabled      Local System
MSSQL$SHAREPOINT            Started      Automatic      Local System
MSSQLServerADHelper                  Manual      Local System
Net Logon      Maintains a secure channel between this computer and the domain controller for authenticating users and services. If this service is stopped, the computer may not authenticate users and services and the domain controller cannot register DNS records. If this service is disabled, any services that explicitly depend on it will fail to start.      Started      Automatic      Local System
Net.Tcp Port Sharing Service      Provides ability to share TCP ports over the net.tcp protocol.            Disabled      Local Service
NetMeeting Remote Desktop Sharing      Enables an authorized user to access this computer remotely by using NetMeeting over a corporate intranet. If this service is stopped, remote desktop sharing will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start.            Disabled      Local System
Network Connections      Manages objects in the Network and Dial-Up Connections folder, in which you can view both local area network and remote connections. If this service is disabled, you will not be able to view local area network and remote connections and any services that explicitly depend on it will fail to start.      Started      Manual      Local System
Network DDE      Provides network transport and security for Dynamic Data Exchange (DDE) for programs running on the same computer or on different computers. If this service is stopped, DDE transport and security will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start.            Disabled      Local System
Network DDE DSDM      Manages Dynamic Data Exchange (DDE) network shares. If this service is stopped, DDE network shares will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start.             Disabled      Local System
Network Location Awareness (NLA)      Collects and stores network configuration and location information, and notifies applications when this information changes.      Started      Manual      Local System
Network News Transfer Protocol (NNTP)      Transports network news across the network      Started      Automatic      Local System
Network Provisioning Service      Manages XML configuration files on a domain basis for automatic network provisioning.            Manual      Local System
NT LM Security Support Provider      Provides security to remote procedure call (RPC) programs that use transports other than named pipes.      Started      Manual      Local System
PC Tools Auxiliary Service      Provides auxiliary PC Tools Security services. If this service is disabled spyware protection will be reduced.            Manual      Local System
PC Tools Security Service      Provides spyware and malware protection for the system. If this service is disabled spyware protection will be disabled.            Manual      Local System
Performance Logs and Alerts      Collects performance data from local or remote computers based on preconfigured schedule parameters, then writes the data to a log or triggers an alert. If this service is stopped, performance information will not be collected. If this service is disabled, any services that explicitly depend on it will fail to start.            Automatic      Network Service
Plug and Play      Enables a computer to recognize and adapt to hardware changes with little or no user input. Stopping or disabling this service will result in system instability.      Started      Automatic      Local System
Portable Media Serial Number Service      Retrieves the serial number of any portable media player connected to this computer. If this service is stopped, protected content might not be down loaded to the device.            Disabled      Local System
Print Spooler      Manages all local and network print queues and controls all printing jobs. If this service is stopped, printing on the local machine will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start.      Started      Automatic      Local System
Protected Storage      Protects storage of sensitive information, such as private keys, and prevents access by unauthorized services, processes, or users. If this service is stopped, protected storage will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start.      Started      Automatic      Local System
Remote Access Auto Connection Manager      Detects unsuccessful attempts to connect to a remote network or computer and provides alternative methods for connection. If this service is stopped, users will need to manually connect. If this service is disabled, any services that explicitly depend on it will fail to start.            Disabled      Local System
Remote Access Connection Manager      Manages dial-up and virtual private network (VPN) connections from this computer to the Internet or other remote networks. If this service is stopped, the operating system might not function properly. If this service is disabled, any services that explicitly depend on it will fail to start.      Started      Manual      Local System
Remote Desktop Help Session Manager      Manages and controls Remote Assistance. If this service is stopped, Remote Assistance will be unavailable. Before stopping this service, see the Dependencies tab of the Properties dialog box.            Manual      Local System
Remote Procedure Call (RPC)      Serves as the endpoint mapper and COM Service Control Manager. If this service is stopped or disabled, programs using COM or Remote Procedure Call (RPC) services will not function properly.      Started      Automatic      Network Service
Remote Procedure Call (RPC) Locator      Enables remote procedure call (RPC) clients using the RpcNs* family of APIs to locate RPC servers. If this service is stopped or disabled, RPC clients using RpcNs* APIs may be unable to locate servers or fail to start. RpcNs* APIs are not used internally in Windows.            Manual      Network Service
Remote Registry      Enables remote users to modify registry settings on this computer. If this service is stopped, the registry can be modified only by users on this computer. If this service is disabled, any services that explicitly depend on it will fail to start.      Started      Automatic      Local Service
Removable Storage      Manages and catalogs removable media and operates automated removable media devices. If this service is stopped, programs that are dependent on Removable Storage, such as Backup and Remote Storage, will operate more slowly. If this service is disabled, any services that explicitly depend on it will fail to start.            Manual      Local System
Resultant Set of Policy Provider      Enables a user to connect to a remote computer, access the Windows Management Instrumentation database for that computer, and either verify the current Group Policy settings made for the computer or check settings before they are applied. If this service is stopped, remote verification will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start.            Manual      Local System
Routing and Remote Access      Enables multi-protocol LAN-to-LAN, LAN-to-WAN, virtual private network (VPN), and network address translation (NAT) routing services for clients and servers on this network. If this service is stopped, these services will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start.            Disabled      Local System
SBCore Service      Provides core server services.      Started      Automatic      Local System
Secondary Logon      Enables starting processes under alternate credentials. If this service is stopped, this type of logon access will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start.      Started      Automatic      Local System
Security Accounts Manager      The startup of this service signals other services that the Security Accounts Manager (SAM) is ready to accept requests.  Disabling this service will prevent other services in the system from being notified when the SAM is ready, which may in turn cause those services to fail to start correctly.  This service should not be disabled.      Started      Automatic      Local System
Server      Supports file, print, and named-pipe sharing over the network for this computer. If this service is stopped, these functions will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start.      Started      Automatic      Local System
SharePoint Timer Service      Sends notifications and performs scheduled tasks for Windows SharePoint Services      Started      Automatic      NT AUTHORITY\NETWORK SERVICE
Shell Hardware Detection      Provides notifications for AutoPlay hardware events.      Started      Automatic      Local System
Simple Mail Transfer Protocol (SMTP)      Transports electronic mail across the network      Started      Automatic      Local System
Smart Card      Manages access to smart cards read by this computer. If this service is stopped, this computer will be unable to read smart cards. If this service is disabled, any services that explicitly depend on it will fail to start.            Manual      Local Service
Special Administration Console Helper      Allows administrators to remotely access a command prompt using Emergency Management Services.            Manual      Local System
SQLAgent$SBSMONITORING                  Manual      Local System
SQLAgent$SHAREPOINT                  Manual      Local System
System Event Notification      Monitors system events and notifies subscribers to COM+ Event System of these events. If this service is stopped, COM+ Event System subscribers will not receive system event notifications. If this service is disabled, any services that explicitly depend on it will fail to start.      Started      Automatic      Local System
Task Scheduler      Enables a user to configure and schedule automated tasks on this computer. If this service is stopped, these tasks will not be run at their scheduled times. If this service is disabled, any services that explicitly depend on it will fail to start.      Started      Automatic      Local System
TCP/IP NetBIOS Helper      Provides support for the NetBIOS over TCP/IP (NetBT) service and NetBIOS name resolution for clients on the network, therefore enabling users to share files, print, and log on to the network. If this service is stopped, these functions might be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start.      Started      Automatic      Local Service
Telephony      Provides Telephony API (TAPI) support for clients using programs that control telephony devices and IP-based voice connections. If this service is stopped, the function of all dependent programs will be impaired. If this service is disabled, any services that explicitly depend on it will fail to start.      Started      Manual      Local System
Telnet      Enables a remote user to log on to this computer and run programs, and supports various TCP/IP Telnet clients, including UNIX-based and Windows-based computers. If this service is stopped, remote user access to programs might be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start.            Disabled      Local Service
Terminal Services      Allows users to connect interactively to a remote computer. Remote Desktop, Fast User Switching, Remote Assistance, and Terminal Server depend on this service - stopping or disabling this service may make your computer unreliable.  To prevent remote use of this computer, clear the checkboxes on the Remote tab of the System properties control panel item.      Started      Manual      Local System
Terminal Services Session Directory      Enables a user connection request to be routed to the appropriate terminal server in a cluster. If this service is stopped, connection requests will be routed to the first available server.            Disabled      Local System
Themes      Provides user experience theme management.            Disabled      Local System
ThreatFire      The ThreatFire engine responsible for monitoring your system for viruses, spyware, and other malware. Turning this service off makes your machine vulnerable to such attacks.            Manual      Local System
Uninterruptible Power Supply      Manages an uninterruptible power supply (UPS) connected to the computer.            Manual      Local System
Upload Manager      Manages the synchronous and asynchronous file transfers between clients and servers on the network. Driver data is anonymously uploaded from these transfers and then used by Microsoft to help users find the drivers they need. The Driver Feedback Server asks the client's permission to upload the computer's hardware profile and then search the Internet for information about how to obtain the appropriate driver or get support. If this service stops, Microsoft will not have access to the driver data.            Disabled      Local System
Virtual Disk Service      Provides software volume and hardware volume management service.            Manual      Local System
Volume Shadow Copy      Manages and implements Volume Shadow Copies used for backup and other purposes. If this service is stopped, shadow copies will be unavailable for backup and the backup may fail. If this service is disabled, any services that explicitly depend on it will fail to start.            Manual      Local System
WebClient      Enables Windows-based programs to create, access, and modify Internet-based files. If this service is stopped, these functions will not be available. If this service is disabled, any services that explicitly depend on it will fail to start.      Started      Automatic      Local Service
Windows Audio      Manages audio devices for Windows-based programs. If this service is stopped, audio devices and effects will not function properly. If this service is disabled, any services that explicitly depend on it will fail to start.            Manual      Local System
Windows CardSpace      Securely enables the creation, management, and disclosure of digital identities.            Manual      Local System
Windows Defender      Helps protect users from malicious software, spyware, and other potentially unwanted software            Automatic      Local System
Windows Firewall/Internet Connection Sharing (ICS)      Provides network address translation, addressing, name resolution and/or intrusion prevention services for a home or small office network.            Disabled      Local System
Windows Image Acquisition (WIA)      Provides image acquisition services for scanners and cameras.            Disabled      Local Service
Windows Installer      Adds, modifies, and removes applications provided as a Windows Installer (*.msi) package. If this service is disabled, any services that explicitly depend on it will fail to start.            Manual      Local System
Windows Management Instrumentation      Provides a common interface and object model to access management information about operating system, devices, applications and services. If this service is stopped, most Windows-based software will not function properly. If this service is disabled, any services that explicitly depend on it will fail to start.      Started      Automatic      Local System
Windows Management Instrumentation Driver Extensions      Monitors all drivers and event trace providers that are configured to publish Windows Management Instrumentation (WMI) or event trace information. If this service is disabled, any services that explicitly depend on it will fail to start.            Manual      Local System
Windows Presentation Foundation Font Cache 3.0.0.0      Optimizes performance of Windows Presentation Foundation (WPF) applications by caching commonly used font data. WPF applications will start this service if it is not already running. It can be disabled, though doing so will degrade the performance of WPF applications.            Manual      Local Service
Windows Time      Maintains date and time synchronization on all clients and servers in the network. If this service is stopped, date and time synchronization will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start.
            Disabled      Local Service
Windows User Mode Driver Framework      Enables Windows user mode drivers.            Manual      Local Service
WinHTTP Web Proxy Auto-Discovery Service      Implements the Web Proxy Auto-Discovery (WPAD) protocol for Windows HTTP Services (WinHTTP). WPAD is a protocol to enable an HTTP client to automatically discover a proxy configuration. If this service is stopped or disabled, the WPAD protocol will be executed within the HTTP client's process instead of an external service process; there would be no loss of functionality as a result.            Manual      Local Service
Wireless Configuration      Enables automatic configuration for IEEE 802.11 adapters. If this service is stopped, automatic configuration will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start.            Manual      Local System
WMI Performance Adapter      Provides performance library information from Windows Management Instrumentation (WMI) providers to clients on the network. This service only runs when Performance Data Helper is activated.            Manual      Local System
Workstation      Creates and maintains client network connections to remote servers. If this service is stopped, these connections will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start.      Started      Automatic      Local System
World Wide Web Publishing Service      Provides Web connectivity and administration through the Internet Information Services Manager      Started      Automatic      Local System

It doesn't look to me as if the DHCP service is running!
I would suggest it has probably been uninstalled!

You have 2 options, either re-install it from add/remove programs and windows components.

Or re-enable the DHCP service on your router and configure the DNS section as your servers ip address.

APIPA address, you mean Autoconficuration IP address?????

Can you give it an IP address (it should have had one), if it should have had one where should it have taken it from?

It also needs to have the default gateway (this should be the IP address of your router), you mean 192.168.1.1., because this is what it says on the basic setup of the router.

And the DNS Server address should be it's own IP address (remove the others), which DNS server address on the router or on the server? If on the server we have set it on 196.43.50.190

demazter

Or re-enable the DHCP service on your router and configure the DNS section as your servers ip address.

I will try this avenue, the other is too complicated but please explain the last part " .... and configure the DNS section as your servers ip address...."

The server should haveits own IP address as the DNS entry.

On the router DHCP configuration it should have an option to set the DNS server, this should be the IP address of your server

You mean I must put type 196.43.50.190 as IP address or it should have one automatically?

must I type in the router the Autoconfiguration IP Address. . . : 169.254.76.211 ???

Ok, this is getting a little messy so I will try to start again.

Your server needs to have a fixed IP address so give it an address in the same range as your router.

So if your router is 192.168.0.1 then give your server 192.168.0.200
enter the ip address of your router in the servers TCP/IP configuration under gateway.
And in the section called subnet enter 255.255.255.0
in the DNS section enter the servers IP address (192.168.0.200 or what you set in the first step)

then on the router in the DHCP configuration under the setting for DNS enter the servers IP address (the one you set in the first step)
And re-enable the router DHCP.  If the router DHCP configuration allows you to specify a scope make sure the last IP address is .199 so that the server address doesn't get given out.

Any IP Address that starts with 169.x.x.x means that the computer / server does not have a proper IP Address.

Servers should always be setup with a Fixed IP Address not a Dynamically assigned IP Address.

Is this your only Windows Server?

If it is then DHCP may not have installed as your Router was probably stopping it.

If it is not your only server, then there may be another server issuing DHCP addresses.

Assuming it is your only server - just install DHCP (control panel / Add-remove Progams / Add / Remove Windows Components) after disabling it on the router and then you should be okay.

We already went through that alan.

To be honest I think the author needs to get someone in to have a look at the server config/setup.

The steps I outlined in my first posts would have resolved this.