Question

Unable to remote into exchange server from a workstation

Asked by: morarc

     My station has recently reloaded an exchange server due to a Symantec issue.  The server has been successfully reloaded and manually configured.  The only issue I have been unable to resolve is being able to remote into the server from a workstation.  I have adjusted the fdenytsconnection in the HKLM and I can remote but when signing in it says I do not have permissions.  Concerning this I have added all admin accounts into the access list and that did not help.  I added all the accounts into the Remote users group within the ADUC with no joy.  I have also looked into our Group Policies and have not found a solution as well.  I have been unable to find a manual or SOP for any guidance and I am wondering if one exists.  Any guidance on this issue is greatly appreciated.

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Asked On
2009-11-03 at 09:41:46ID24868023
Tags

windows 2003

,

exchange server

Topics

Windows 2003 Server

,

Remote Access Software

,

Security Software

Participating Experts
1
Points
500
Comments
4

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Answers

 

by: tgerbertPosted on 2009-11-03 at 09:56:49ID: 25731610

You can right-click My Computer on the server, and use the Remote tab to allow users, or manually assign the appropriate users the Allow log on through Remote Desktop Services right.

Start -> Run -> gpedit.msc -> Computer Configuration -> Windows Settings -> Security Settings -> Local Policies -> User Rights



 

by: morarcPosted on 2009-11-03 at 10:12:55ID: 25731747

Thank you TGEBERT for the lightning fast reply. I am a novice do Windows administration so I am going to ask you some clarifying questions if you dont mind.

1. When I right-click My Computer on the server I dont see the Remote tab to allow users, I must be missing something. All I see is Open, Explore, search, Manage, Map Network Drive, Disconnect network Drive, Create Shortcut, Delete rename and Properties.

2. In group policy under User Rights which Policy should I be looking at changing? The ones that I guessimate it being are "Access this computer from the network" and "Allow log on throught Terminal Services"

Your help and guidance are greatly appreciated.
Thank you.

 

by: tgerbertPosted on 2009-11-03 at 11:16:57ID: 25732425

Try this way first, going mucking around with Group Policy may complicate matters.

Right-click "My Computer", click "Properties", goto "Remote" tab.  Check "Enable Remote Desktop on this computer" then click the "Select Remote Users..." button.

 

by: morarcPosted on 2009-11-03 at 11:26:55ID: 31649532

Awesome and knowledgeable Expert! thank you for the help.

20120131-EE-VQP-002

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