Question

Exchange Server Standard Editon 2003 SP2 Boot.ini switiches and page file recommendations

Asked by: rigneydolphin

Hi,

I recently upgraded our IBM XSeries 346 running Windows Exchange Server 2003 SP with extra RAM as it was performing poorly. We have over 500 mailboxes, users frequently send large attachments and our mail store is about 42GB! We previously had 2GB of PC-3200 installed but i repaced it with 4GB or PC5300.

We currently have a 2GB page file. The previous boot.ini file included the following switches
/noexecute=optout /fastdetect /3GB /USERVA=303

I had added the /3GB /USERVA=3030 switches a few weeks ago but they didn't improve performance. We had a very large page file and I noticed that % Disk Time and also Current Disk Queue Length would climb very high at peak times. I also reduced the page file to 2GB(equaling the physical memory size of 2 GB).

Since I have added 4GB of RAM tonight, I noticed BIOS recognized 4096MB RAM but Windows only recognized 3.25GB of RAM as I would expect. I did some research and confirmed that in normal operation 32-bit operating system will only address 3.2GB max.

I added the switch to the boot.ini to force the server address 4GB /PAE, rebooted and and sure enough it found the 4GB! Happy days.

The current switches now as of tonight are as follows
/noexecute=optout /fastdetect /3GB /USERVA=3030 /PAE

I'm wondering what experienced exchange users would recommend setting the page file for this setup to (currently 2GB) ?

Also would you recommend keeping the /3GB /USERVA=3030 switches?

Thanks,

Paddy

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Asked On
2009-11-04 at 17:52:01ID24873261
Tags

boot.ini windows server standard 2003 pae 3g b switch /fastdetect /3GB /USERVA=3030 /pae page file

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Windows 2003 Server

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Exchange Email Server

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Answers

 

by: Raheem05Posted on 2009-11-04 at 18:47:46ID: 25746331

Please review the below regarding page file for exchange servers

Exchange 2003 and configuring the page file

This question has come up in the last hour or so with one of my customers and I thought it was worth mentioning as a reminder.

The recommend page file size for an Exchange server is 1.5x memory up to a maximum size of 4095Mb.  For example, if you have 1Gb RAM, we would recommend a page file size of 1.5Gb.

If you have the maximum RAM that Exchange can utilize (4Gb), the page file size should be 6Gb.  As we have a limitation on the page file size, you will need to create a second page file on a different volume.

From a performance perspective, it is recommend to have each page file on a seperate physical volume.

http://blogs.msdn.com/jamesmwhelan/archive/2006/12/12/exchange-2003-and-configuring-the-page-file.aspx

 

by: mboppePosted on 2009-11-04 at 19:40:42ID: 25746572

Yeah leave /3GB switch its actually recommened by MS.

Other Memory optimizations for exchange 2003

http://www.msexchange.org/tutorials/Optimize-Exchange-2003-Performance-Part1.html

 

by: RancyPosted on 2009-11-04 at 22:28:04ID: 25747159

The current switches now as of tonight are as follows /noexecute=optout /fastdetect /3GB /USERVA=3030 /PAE - This is good ....
To check if Exchange would run fine or not run the
EXBPA - www.exbpa.com ----- very important as many Admins run this once 2 weeks or a month to keep a check that Exchange is not having any issues after any changes in AD or DNS or anywhere :) :)
This would check the Exchange and configuration that Exchange and other Role server should have for better performance .....
Check the error and take care of them and all should be good ????

 

by: MidnightOnePosted on 2009-11-05 at 04:16:39ID: 25748647

The additional RAM likely won't help a lot with Exchange specfically, as Exchange 2003 cannot take advantage of RAM above 4GB anyway. I found this out from the Exchange Best Practices Analyzer mentioned by Rancy.

Disk configuration also plays a part. Ideally, the server should have this configuration if possible:

  • Mirrored OS volumes 
  • Mirrored transaction log volumes 
  • RAID5 information store volume 
One other thing than can cripple a mail server is the AV. Make sure the AV for the file server is set to scan neither the transaction logs nor the information stores; at $employer we exclude the entire Exchange directory structure.

 

by: rigneydolphinPosted on 2009-11-05 at 08:48:27ID: 25751360

Hi all,

Thanks for your feedback and help. unfortunately since last nights changes exchange is running as slow as ever, even after the memory upgrade.

% Disk Time is still really hight. I have run the best practice analyzer tool and that has recommended two registry changes in particular which im hopeful will make the difference.

First recommendation was to set the SystemPages registry entry to 0 which I have done.

I have also set msExchESEParamLogBuffers to 9000. I will not know how these affect performance until a I reboot which I will do tonight so hopefully they will make the difference.

Any body have any other ideas or what else should i be looking at?

 

by: RancyPosted on 2009-11-05 at 21:55:45ID: 25756885

Have you seen which process take the maximum utilization and what is the version of Exchange (STD or ENT) ??
How many stores do we have and what is their Size ??
What all 3rd patry softwares do we have are they all upgraded ??
Did you try stopping the AV or others and see the server performance ??

 

by: rigneydolphinPosted on 2009-11-06 at 04:17:33ID: 25758427

Hi Rancy,

The top 5 processes are store.exe(1026MB), inetinfo.exe(40MB), mad.exe(28MB), svchost.exe(27MB) and uptmagnt.exe(26MB).

We are running Exchange Standard Edition SP2. We have one mail store which come to 41GB in size.

We are running 3 applications on the Email server, a HR app, a payroll app and a recruitment app.

I have disabled the Symantec AV but unfortunately still no joy.

To give you some further background on the issue. This issue first appeared 6 weeks ago when one of the help desk staff accidentally installed MS Office 2007 on Exchange. This caused a MAPI issue. We were only running SP 1 on the machine, so instead of re-install SP1 we upgraded to SP2. Which appeared to fix the MAPI issue. The exchange server itself though still runs chronically slow. Is there many server settings that should change solely because of an upgrade to SP2?

I have attached a screenshot which shows some counters which I'm hoping will be useful in resolving the issue

I have been working on the premise that this is a virtual memory issue which is bottlenecking when reading/writing to physical disk.The slowness users experience when using the hosted apps or email seems to correlate exactly to when the %Disk Time goes above 100. As you can see from the screenshot it regularly goes far above 100. Could it simply be a issue with the RAID performance or one or more of the hard disks? Anybody any ideas on how I can ascertain this and measure it?

Thanks,




 

by: MidnightOnePosted on 2009-11-06 at 10:58:56ID: 25761960

You also show give the Exchange Best Practices Analyzer a whirl on your mail server. You can find it here: http://www.microsoft.com/downloads/details.aspx?FamilyID=DBAB201F-4BEE-4943-AC22-E2DDBD258DF3&displaylang=en

20120131-EE-VQP-002

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