Question

Windows remote access for all of our employees

Asked by: ontheborder

What is the best option to allow multiple employees to have a remote connection to out office LAN? We've been alllowing users to leave their office computers turned on, and accessing it using Windows remote access & Cisco VPN software through our Pix firewall router, but I'm curious if we can just set up separate logins on our data server for each user so that they don't have to leave their office computers turned on each day.  I'm sure it's as simple as adding users to the server, but I'm curious what other companies are doing, and any issues that I might need to be aware of.

This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.

Subscribe now for full access to Experts Exchange and get

Instant Access to this Solution

  • Plus...
  • 30 Day FREE access, no risk, no obligation
  • Collaborate with the world's top tech experts
  • Unlimited access to our exclusive solution database
  • Never be left without tech help again

Subscribe Now

Asked On
2009-11-05 at 15:03:12ID24876462
Tags

remote access

,

Windows server

,

cisco

Topics

Windows 2003 Server

,

Network Management

,

File Servers

Participating Experts
3
Points
500
Comments
9

Trusted by hundreds of thousands everyday for fast, accurate and reliable tech support.

  • "The time we save is the biggest benefit of Experts Exchange to Warner Bros. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange." Mike Kapnisakis, Warner Bros.
  • "Our team likes having a resource that is more secure than just using Google and most experts using this service really know their stuff. It's nice to look here first versus using Google." Dayna Sellner, Lockheed Martin
  • "Anytime that I've been stumped with a problem, 9 out of 10 times Experts Exchange has either the accepted solution or an open discussion of the potential solution to the problem." Kenny Red, eBay Inc.

See what Experts Exchange can do for you.

Got a question?

We've got the answer.

Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.

Screenshot of Experts Exchange Knowledgebase

Need individual assistance?

Our experts are ready to help.

If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.

Screenshot of Experts Exchange Knowledgebase

Want to learn from the best?

Read articles from industry experts.

Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.

Screenshot of an Article

Working on a long term project?

Store your work and research.

Save solutions to your questions, answers you’ve discovered through searching plus helpful articles in your personal knowledgebase for easy future access.

Screenshot of Experts Exchange Knowledgebase

Access the answers to your technology questions today.

Subscribe Now

30-day free trial. Register in 60 seconds.

What Makes Experts Exchange Unique?

Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.

Trusted by the world's most respected brands.

image of each brand's logo

Faithfully serving IT professionals since 1996.

Experts Exchange Logo

Try it out and discover for yourself.

Subscribe Now

30-day free trial. Register in 60 seconds.

Related Solutions

  1. VPN Connection question-Remote user going into Cisco Pix…
    I have my Cisco pix 501 set up for VPN access to my network. Everything works GREAT! I have one problem though. When I connect in remotely, log in, etc., everything goes fine, and I hit the network, access everything, etc., however, I notice that my internet connection dro...
  2. Cisco Vpn Into PIX connecting to XP via remote Desktop issue
    Here is a issue that I ran into with Remote Desktop connection through a Cisco vpn using PIX 515e 6x which is a little odd. I have the PIX set up with a 192.x.x.x 255.255.254.0 Private address on internal and 172.x.x.x 255.255.255.0 DMZ And the vpn clients get a 172.20.1.x 2...
  3. VPN Problem with Cisco PIX 506e
    Hello, I'm having a VPN problem with a Cisco PIX 506e and I'm hoping someone can help. The PIX is configured for remote network access via a Cisco VPN client. There is a small group of people in the office that travels to trade shows. Only one person at a time can establis...
  4. Can i configure Site to site vpn and remote vpn on same inte…
    Hi, I want to configure Site to site and Remote vpn on same interface in cisco pix 515e . Can i configure it ? how?

Free Tech Articles

  1. WARNING: 5 Reasons why you should NEVER fix a computer for free.
    It is in our nature to love the puzzle. We are obsessed. The lot of us. We love puzzles. We love the challenge. We thrive on finding the answer. We hate disarray. It bothers us deep in our soul. W...
  2. SCCM OSD Basic troubleshooting
    SCCM 2007 OSD is a fantastic way to deploy operating systems, however, like most things SCCM issues can sometimes be difficult to resolve due to the sheer volume of logs to sift through and the dispe...
  3. Migrate Small Business Server 2003 to Exchange 2010 and Windows 2008 R2
    This guide is intended to provide step by step instructions on how to migrate from Small Business Server 2003 to Windows 2008 R2 with Exchange 2010. For this migration to work you will need the fo...
  4. Create a Win7 Gadget
    This article shows you how to create a simple "Gadget" -- a sort of mini-application supported by Windows 7 and Vista. Gadgets can be dropped anywhere on the desktop to provide instant information, ...
  5. Outlook continually prompting for username and password
    There have been a lot of questions recently regarding Outlook prompting for a username and password whilst using Exchange 2007. There are a few reasons why this would happen and I will try to cover t...
  6. Backup Exchange 2010 Information Store using Windows Backup
    There seems to be quite a lot of confusion around the ability to backup Exchange 2010 using the built in Windows Backup feature. This stems from the omission of this feature prior to Exchange 2007 s...

Cloud Class Webinars

  1. Avoiding Bugs in Microsoft Access
    Alison Balter takes and in-depth look at avoiding bugs in Access. In this webinar you will learn about using the immediate window to debug your applications, invoking the debugger, using breakpoints to troubleshoot, stepping through code, setting the next statement to execute, ...
  2. Top 10 Best New Features in Visio 2010
    Scott Helmers gives live demonstrations of the top 10 new features in Visio 2010. This webinar will teach you how to create compelling diagrams by adding shapes to the page with a single click, linking the shapes in a diagram to data in Excel (or SQL Server, or SharePoint), ...
  3. IT Consultant Business Secrets Revealed
    Michael Munger, Experts Exchange tech pro and IT consultant, pulls back the curtain on his very successful businesses and answers question on every IT consultant and business owner should know about. He shares secrets on what he did to solve the 5 most common problems in IT, ...
  4. Disaster Recovery and Business Continuity
    Quest CTO, Mike Billon, gives an overview of the steps involved in building a dunamic disaster recovery plan. Through case studies and an examination of software/hardware tooles for monitoring and testing, you'll gain a better understandin of where you are, where you want ...
  5. Organize Your Visio Diagrams with Containers and Lists
    Scott Helmers uses cross functional flowcharts, wireframe diagrams, data graphic legends and seating charts to teach you: how to ustilize all three new structured diagram components in Visio 2010, the best practices for organizeing shapes in previous version of Visio, how to organize ...
  6. How to Us Objects, Properties, Events and Methods in Microsoft Access
    Alison Dalter gives an in-depbth look at objects, properties, events and methods in Microsoft Access. In this webinar you will learn about using the object browser, referring to objects, working with properties and methods, working with object variables, understanding the ...

Join the Community

Give a Little. Get a Lot.

Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.

Join the Community

Answers

 

by: thinkpads_userPosted on 2009-11-05 at 15:14:08ID: 25755143

What I do for my clients is provide them with server ID's and remote access via VPN (Netscreen) like you do. Then they access the network and deal with whatever they need to deal with. No office computer need be left on for the most part. Just be sure the server logons have good passwords as server security is important once the client is into the network. It is just ordinary security stuff.
... Thinkpads_User

 

by: MichaelIanClaridgePosted on 2009-11-05 at 15:15:20ID: 25755153

Hey,

Well by the sounds of things you do not want the office PC's left on?

Cloud virtualization such as Citrix might be a solution...

http://www.citrix.com/lang/English/home.asp

http://openvpn.net/

Cheers

MC

 

by: Raheem05Posted on 2009-11-05 at 15:32:15ID: 25755277

You have a few options some explained already above.

1. Cisco VPN Client (Ipsec would be your best option due to network load etc depends on how many users) You can do AD authentication via IPsec to the LAN so they have the same access as if they where in the office
2. Setup a dedicated terminal server and purchase CALS give your users remote access and then the only option to RDP to the terminal server
3. Use Citrix as explained above depends on how many users we are talking about citrix would be a cost effective way if the numbers are big
4. SSL Web Based VPN like sonicwall etc

Personally if the users who VPN in having company laptops etc then none of the above then option 1 would be the easiest as it would have corporate anti virus and locked down as to what can be installed etc

If the users are going to be using their own equipment then I would not go with option 1 because they could carry viruses etc over to the network i.e once dialled in they will have access to resources like shared drives for the sake as an example if you had a virus outbreak similar to conflicker it does not need any special permissions as long as the user can write to the directory then so can the virus

You need to take into account security and costs whichever route you go down

 

by: ontheborderPosted on 2009-11-05 at 15:41:33ID: 25755341

Sounds like there are several possibilities.  

(Raheem05) - I'm curious about how a "terminal serve" (option 2) works.  I'm not familiar with that solution, but it sounds like it might be one of the better choices.

I'm hesitant about using option 1 since we'll have (both) "company" remote PCs that they'll be using and also their own equipment.

Citrix might be too expensive, and I probably won't be considering that option.  We have 20 users in our office, and probably 10 "remote" users.

 

by: thinkpads_userPosted on 2009-11-05 at 15:45:08ID: 25755367

Citrix can be expensive, but otherwise workable. With respect to VPN remote access, the company should provide those people with company laptops and put the VPN client on the laptops. I would not install VPN access on non-company machines for security reasons. There are enough problems with company-owned laptops, but no end of issue with home computers (no standards, no control over usage, etc.). .. Thinkpads_User

 

by: Raheem05Posted on 2009-11-05 at 15:47:32ID: 25755389

Basically setup a windows 2003 server on your LAN then purchase in your example 10 CAL licenses from Microsoft they come in blocks of 5 and you get 3 free when you take the console into consideration.

So when a user dials into the network they then have an rdp window already saved on their desktop called office.rdp and that has already been setup with the correct IP, Screen resolution, local device connections) all they do is double click on office.rdp and they will get the login box to the server as long as they are in remote desktop users on the server I would suggest doing this centrally i.e. create a security group called VPN users and then add this security group to the server which is going to be used as a terminal server under the local security group remote desktop users add the vpn users group then whoever needs vpn access you just add them to that security group in ad and install the vpn client which is locked down to only connect to the lan and authenticate to the above server. They can login to the server as if they where logging in to their pc's in the office they also have the option of carrying over local printers from their end so if they wanted to print from the session to a local printer at home they could do.

As long as you have the correct CAL license for your users you will have no problems

 

by: MichaelIanClaridgePosted on 2009-11-05 at 15:48:19ID: 25755396

YUP! At least that way you would lose any sleep if a laptop goes missing as it will be encrypted!

The last link i posted about CALS should give you enough information about "OPTION 2"

Hope this helps :)

MC

 

by: Raheem05Posted on 2009-11-05 at 15:55:07ID: 25755450

option 2 gives you complete isolation (bear in mind if a user is working on a document locally they they can not transfer that document to the remote desktop session they could email it to themselves or use the clipboard) and easier to manage when things go wrong i.e. if a user calls you and says I am not getting the @ sign etc i.e. you can then open a remote desktop session to the server and login as the user (which will kick them off) and in the above example change the regional settings etc so you dont have to worry about an exec sitting in shanghai who needs something changing on his profile you can do this for him without him getting an internet connection etc

20120131-EE-VQP-002

3 Ways to Join

30-Day Free Trial

The Experts

98% positive feedback on 31,087 answers since March 2000. angeliii is a Microsoft Most Valuable Professional for his work with MS SQL Server & Develoment.

He has also proven his knowledge of Visual Basic Programming, PHP Scripting and Oracle Databases.

The Experts

97% positive feedback on 10,752 answers since July 2000. lrmoore has more than 18 years experience in the networking industry.

The six-time Mircosoft MVPs specialties include firewalls, virtual private networking, and network management.

Testimonials

"...and excellent source for support... Kind of like having your very own IT dept." Electriciansnet

Testimonials

"I was apprehensive at signing up at first. However... it has already made my life as an IT administrator much easier." JaCrews

Testimonials

"WOW! You guys have great, active, and knowledgeable people on here." moore50

Business Clients

Business Clients

In the Press

"If you’ve got a question... Experts Exchange can supply an answer.”

In the Press

"...an invaluable aid for both IT professionals and those who require tech support."

In the Press

"where IT professionals provide quick answers on just about any topic"

Business Account Plans

Loading Advertisement...