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redirect audio greyed out on terminal services 2003

I have a terminal server, Win2003 R2 Enterprise, and the users want to be able to hear sound on the RDP clients, Win XPP. On the server, I see on the TS config ==> client settings tab of the rdp connection that the "Audio Mapping" check box is ticked under 'disable the following'. The setting is greyed out. The google machine leads me to believe it is a group policy setting but I have enabled audio redirection in group policy within AD and on the local machine's GPEDIT.mmc. I still haven't figured out why I can't enable this.

When logged into the server's console I see 'no audio device' in the control panel aplet 'Sounds & audio devices properties'. I am thinking that I may need to install a cheap sound card but I don't want to down the server if this isn't the solution?

Can anyone confirm the sound card is the issue or offer another reason that may keep the audio redirection option greyed out?

ASKER CERTIFIED SOLUTION

Justin Owens

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kkanils

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SoleraIT

ASKER

Well since both of you still pointed to GP I did some more digging and found that while Audio redirection was enabled on the domain 'Terminal Server' GPO and the local GPO, someone (Previous admins) had customized the 'Default Domain' GPO and it was set to disabled. A quick change to enable and a GPUpdate later all is well.

Thanks

SoleraIT

ASKER

Solved

Justin Owens

Glad you got it resolved.