Link to home
Start Free TrialLog in
Avatar of Ezra Shiram
Ezra ShiramFlag for United States of America

asked on

Install 64-bit Printer Drivers on Windows Server 2003 32-bit

Hi,
I have a Windows Server 2003 with a bunch of Xerox printers set up and shared out to users on a domain environment. Most computers though have Windows 7 64 bit. When I make changes to the printer from the server the changes do not replicate to the Windows 7 computers (they do replicate fine to XP machines. For example, I set printers to print black and white only. This worked for XP machines only - not Windows 7.

I tried downloading drivers for Windows 7 64 bit to those printers but they all failed. When I use these drivers when installing one of the printers directly on a users PC then it will work. Is there any solution or workaround to this?

Thank You
ES
Avatar of Ezra Shiram
Ezra Shiram
Flag of United States of America image

ASKER

The server OS is Windows Server 2003 32 bit Standard R2 with SP2
Is there a 64bit driver for server 2003 R2?  You can usually add additional drivers to the printer on the server.
Yes, I tried that also but it a pop up would come up saying to install Components from Windows Disk. Which I have and tried to do but it does not work. So I am a little stuck.
Typically when before loading the 64bit driver you have to have its matching 32bit driver.  So if they are different versions it usually does not load.  So you would download the latest 32bit and 64bit driver.

http://blogs.technet.com/b/yongrhee/archive/2009/09/14/how-to-add-64-bit-print-drivers-on-32-bit-windows-server-2003-or-windows-server-2008-print-server.aspx
User generated image
This is a screenshot of the message I get. Yes, I did try using the same exact drivers for 32 and 64 bit. I also tried installing the drivers in the Server Properties --> Drivers section and same issue.

I did try to install the components but it did not work.
ASKER CERTIFIED SOLUTION
Avatar of wyliecoyoteuk
wyliecoyoteuk
Flag of United Kingdom of Great Britain and Northern Ireland image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial