Question

Virtual Machines QUIT UNEXPECTEDLY in Hyper-V Environment

Asked by: itsmein

I have a Windows Server 2008 Full Installation with Hyper-V role enabled. Its a Dell PowerEdge 2950 Server with 12GB RAM (2GB*6 Sticks filling up 6 out of 8 memory slots - dell recommends filling up only 2 or 4 or 8 slots ). It has two NICs , both of which are associated with Virtual Networks (12VMs totally- 6VMs on each LAN). These VMs are on standard network adapter (1Gbps NIC) and not on legacy NIC(100Mbps). They constantly comminicate and transfer data between the physical servers on the network.

My issue is , often many of these VMs restart without any error message and Hyper-V event log says "Virtual machine 'VMNAMEHERE' (ID=VMIDHERE) has quit unexpectedly."
Detailed event viewer error message in code snippet below.

Can anyone shed light as to why the VMs are quitting unexpectedly at random. it seems  to happen ever so often when the RAM usage above 10GB (Server has 12Gig) but i cannot pin it on memory as this even happens when we have only 4GB in use. (only with 4VMs running)

Please feel free to ask for more information.

SC

Log Name:      Microsoft-Windows-Hyper-V-VMMS-Admin
Source:        Microsoft-Windows-Hyper-V-VMMS
Date:          1/8/2009 9:22:06 AM
Event ID:      14070
Task Category: None
Level:         Error
Keywords:      
User:          SYSTEM
Computer:      server.domain.com
Description:
Virtual machine 'VMNAMEHERE' (ID=D259F265-FE65-43FE-8900-01A152286FE6) has quit unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-Hyper-V-VMMS" Guid="{6066f867-7ca1-4418-85fd-36e3f9c0600c}" />
    <EventID>14070</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000000</Keywords>
    <TimeCreated SystemTime="2009-01-08T03:52:06.526Z" />
    <EventRecordID>282</EventRecordID>
    <Correlation />
    <Execution ProcessID="2764" ThreadID="1932" />
    <Channel>Microsoft-Windows-Hyper-V-VMMS-Admin</Channel>
    <Computer>server.domain.com</Computer>
    <Security UserID="S-1-5-XX" />
  </System>
  <UserData>
    <VmlEventLog xmlns:auto-ns2="http://schemas.microsoft.com/win/2004/08/events" xmlns="http://www.microsoft.com/Windows/Virtualization/Events">
      <Parameter0>VMNAMEHERE</Parameter0>
      <Parameter1>D259F265-FE65-43FE-8900-01A152286FE6</Parameter1>
    </VmlEventLog>
  </UserData>
</Event>

                                  
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Asked On
2009-01-09 at 04:23:43ID24038112
Tags

Hyper-V

,

Windows 2008

,

Dell poweredge 2950

Topics

Hypervisor

,

Microsoft Virtual Server

,

Windows Server 2008

Participating Experts
2
Points
500
Comments
12

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Answers

 

by: dariusgPosted on 2009-01-09 at 06:18:47ID: 23335648

Take a look over this article which worked for me. Did you install all of the nics before you installed the OS?

http://social.technet.microsoft.com/Forums/en-US/winserverhyperv/thread/cf2c145d-50ab-4981-888a-8f1fd2fc5c04/

 

by: itsmeinPosted on 2009-01-09 at 07:52:22ID: 23336691

Will give that a try now. but i lost you when you ask if i had installed the NIC (on the host?) before i installed the OS(on guest?). Yes.

 

by: dariusgPosted on 2009-01-09 at 08:03:56ID: 23336837

If you added any NICs after you installed the operating system?

 

by: itsmeinPosted on 2009-01-11 at 06:26:22ID: 23348353

no. i did not add any nics after i installed the operating system. the nics are onboard broadcom ones. i dont remember installing drivers for them , its just the default ones that got installed during the operating system installation, and to my suprise the drivers that got installed were from broadcom and not microsoft as i expected. the driver is bxnd60a.sys

its an interesting link you pointed me towards. but apart from the event number being the same, the issues are completely different. although i would agree that i am starting to look at possible network issue - since i found this in the XP Vms just after they quit unexpectedly and rebooted.

IP could not open the registry key for adapter TCPIP\Parameters\Adapters\NDISWANIP. Interfaces on this adapter will not be initialized.

 

by: dariusgPosted on 2009-01-12 at 05:55:17ID: 23353163

 

by: itsmeinPosted on 2009-01-12 at 23:40:36ID: 23360637

sorry to be annoying but the VMs quit and restart and only during the restart do i get the TCPIP error mentioned above. well the link you posted sorts the TCPIP issue but the VMs are still quitting unexpectedly. nothing in event viewer. nothing at all.

 

by: dariusgPosted on 2009-01-14 at 06:00:46ID: 23372610

Do you have all updates installed?

 

by: itsmeinPosted on 2009-01-14 at 21:47:08ID: 23380880

Yes. The Guest and Hosts is upto date using WSUS.

 

by: itsmeinPosted on 2009-01-20 at 07:46:28ID: 23421104

I have now got the microsoft support to look at this issue. Initially we thought it would be because of a blue scree error on the guest VMs, but that wasnt the case. Even a blue screen error on the guest OS will not generate "the virtual machine has quit unexpectedly" error message. M$ support has already spent 4 business days looking at this issue and we are still no where near resolution. Will keep you guys updated about the progress.

Anyone having any thoughts, please....

SC

 

by: dariusgPosted on 2009-01-20 at 10:18:43ID: 23422702

Thanks! Honestly I'm got of ideas.

 

by: itsmeinPosted on 2009-03-02 at 02:46:06ID: 23772915

Finally M$ gave up on this error. This doesnt happen when we have more than 2.5GB RAM available for the host (physical server) that hosts the other VMs.

Thanks dariusq for attempting this.

SC

 

by: syed-ashrafPosted on 2009-09-04 at 04:17:29ID: 25258377

I am getting the same problem as mentioned under the question title "Virtual Machines QUIT UNEXPECTEDLY in Hyper-V Environment" ... But dont know what is the conclusion ... Can you please let me know that i can do to avoid this problem ......

20120131-EE-VQP-002

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