Are all the MS service updates and security patches installed on your LAN systems?
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We recently purchased a server with Windows Server 2003 R2 installed. I added Windows Sharepoint Services as a role after installing Microsoft SQL Server 2005. The installation went smooth and I was able to create a virtual server; however, after adding an "announcement" web part, a new announcement cannot be posted without IE crashing. Specifically, when the link is clicked, the following happens:
1) The browser attempts to connect to http://ptdocs2003/lists/an
2) Internet Explorer displays the error "Internet Explorer has encountered a problem and needs to close. We are sorry for the inconvenience."
3) The options to Debug, Send Error Report, or Don't Send are displayed (Send Error Report has been repeatedly selected, with no fixes or suggestions being given afterwards; Debug has been tried on another workstation running VS2005, but it errors out with a message referring to a lack of access to the source code)
4) Error 'details' gives the following information:
Error Signature:
AppName: iexplore.exe AppVer: 6.0.2900.2180 ModName: unknown
ModVer: 0.0.0.0 Offset: 00000010
5) If the page "http://ptdocs2003/lists/a
I won't post the error contents or the .txt file associated with the error unless requested to do so.
We have troubleshot the problem down to accessing the "newform.aspx" page - if we try to access the page directly it crashes; however if we redirect the link to "add announcement" to another page, the link works fine. I believe it is something specific to the code that does this.
According to my IE Help, I am running IE 6.0.2900.2180.xpsp_sp2_gdr
If I access the "newform.aspx" page from the WSS server (ptdocs2003), which is running IE 6.0.3790.1830, it works fine. Also, accessing the page using Mozilla Firefox works fine.
I have completely reformatted the server and re-setup Sharepoint; I have also changed the asp.net version for the virtual server from 1.1 to 2.0 (in the IIS 6.0 settings). None of these changes are making any difference. This problem only seems to occur when adding an announcement; all other web parts appear to work fine. Changing themes, virtual servers, etc does not affect the problem.
I'm going to set the difficulty at 'extremely difficult' since i could not find *any* information on microsoft.com, experts-exchange.com, or any other site i googled.
note: links above are to an internal site and are not externally accessible; they are for reference only.
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All MS updates have been installed on my workstation and my coworker's workstation; all updates have not been installed on some of the other systems I have used to test this problem. We compared the updates installed on our machines to the ones installed on his home machine, and they were identical.
Update 2: We just tried to access our site and an external "newform.aspx" site with a laptop that is on our network, but not logged into the domain. Both pages loaded without IE crashing. That means that the only correlation between the systems that do not work is the fact that they are on the domain.
Still waiting for help! Apparently this problem is tied to our domain accounts... not sure if it's a rights issue or what. Other rights-related parts of the site work fine. This problem is also occurring when attempting to access the "newform.aspx" under "General Discussion". Again, this only occurs on IE. Firefox works fine. IE works fine IF it's on a machine that is not in the domain.
We have implemented a new workstation into our domain and it can access the site fine! However certain GPO settings have not been applied, so i'm beginning to think it might have something to do with the Group Policy...? We have the screensaver tab disabled with the GPO, but it has not been disabled on the workstation yet; as soon as it is, i'll know the GPO went into effect. ( I ran gpupdate /force but it did not implement the policy.) If the site stops working after the group policy is implemented, I'll have a clearer direction.
I believe i have fixed the problem - the Content Advisor was enabled in the group policy. i disabled it; after the group policy updated the websites started working. That would explain why it affected IE and not Firefox, and why it only affected users logged into our domain.
Can i give myself points? :-)
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by: PacerITPosted on 2006-03-06 at 16:24:27ID: 16119966
Update: while searching for a solution on google, i came across other sites using the newform.aspx page. If i try to access them, my IE also crashes. My colleague logged onto him home pc and was able to access the sites successfully. He is using the exact same version of IE that i am. We tried to find some sort of corresponding software - both systems have .NET 1.1 and 2.0 installed; both are running the same A/V software...
What would cause IE to crash on multiple workstations / servers within a LAN when accessing a specific type of page?