Question

Cannot Connect to Configuration Database

Asked by: ravi_ac

We have sharepoint and SQL Server installed on a single windows 2003 server. The setup was fine until we changed the Static IP and the network configuration of the windows 2003 server in our company to accomodate more servers. Now we are getting "Cannot connect to configuration database" error. Iam able to connect to the sql server using the SQL Server Management studio but how do we update the sharepoint configuration files to point to the new static ip, so that the sharepoint can connect to the sql server?

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Asked On
2008-04-28 at 07:08:34ID23358742
Tags

Sharepoint

,

Portal Server 2007

Topics

MS SharePoint

,

SBS Small Business Server

,

SQL Server 2005

Participating Experts
3
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Comments
9

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Answers

 

by: chapmandewPosted on 2008-04-28 at 07:18:10ID: 21454197

SEe if this helps guide to you where you can change the connection:


On the SharePoint Central Administration page, click Extend or upgrade virtual server.
On the Virtual Server List page, click the name of the virtual server to extend.
On the Extend Virtual Server page, in the Provisioning Options section, select Extend and create a content database.
In the Application Pool section, select either Use an existing application pool or Create a new application pool.
Note  It is recommended that you create a new application pool for each virtual server, so that they run in separate processes. This application pool should use a domain account, but it does not need to have database creation rights in SQL Server  the administration virtual server account will create any databases required.

If you selected Use an existing application pool, select the application pool to use. If you selected Create a new application pool, enter the new application pool name, user name, and password to use.

In the Site Owner section, in the Account name box, type the user name for the site owner (in the format DOMAIN\name, if the username is part of a Windows domain group).
In the E-mail address box, type the e-mail address that corresponds to the account.
In the Database Information section, select the Use default content database server check box, or type the database server name and database name to use for a new content database.
In the Security Configuration section choose either NTLM or Kerberos authentication.
Note  Using a domain user account might require additional steps to add a Service Principal Name (SPN) to the account. Information about adding a Service Principal Name (SPN) to a domain user account is available in Using Integrated Windows Authentication with Windows SharePoint Services and the Microsoft Knowledge base article 832769: How to configure a Windows SharePoint Services virtual server to use Kerberos authentication.

If you want to specify a path for the URL, in the Custom URL path box, type the path to use.
If you are using quotas, select a template in the Select a quota template box of the the Quota Settings section.
In the Site Language section, select the language to use.
Click OK.

 

by: ravi_acPosted on 2008-04-28 at 07:27:36ID: 21454299

Even the Sharepoint Central Administration page doesnt open. I get the same error as "Unable to connect to configuration database".

 

by: zell71Posted on 2008-04-28 at 08:00:38ID: 21454625

maybe a shot in the dark, but have you tried updating your HOSTS file with the ip address?
i.e does it work fine from the server, but via another terminal its not working?

C:\WINDOWS\system32\drivers\etc

 

by: zell71Posted on 2008-04-28 at 08:01:56ID: 21454634

also, restart your IIS

 

by: ravi_acPosted on 2008-05-22 at 07:37:25ID: 21624179

The problem was that Sharepoint was pointing to SQL Server by the OLD IP Address. We had to restore the old network configurations and IP Address for it to work.

 

by: pthodePosted on 2008-06-10 at 07:38:35ID: 21751695

I have the exact same issue... Problem is that I can't go back to the old IP address. Did you successfully change the IP address afterwards?

 

by: ravi_acPosted on 2008-06-10 at 07:53:51ID: 21751840

You have no choice but to restore the old ip address. Once you restore the old ip, you can take a backup of your sharepoint content and reimport it after changing the ip address.

 

by: pthodePosted on 2008-06-10 at 08:02:18ID: 21751919

Ok, thanks for the info... Its the department that hosts the servers that just changed the IP's, and now they wont allow us to change back. But anyways, thats a fight for tomorrow! :-)

Thanks for your fast reply!

20120131-EE-VQP-002

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