Hi
Our primary objective is to get Excel Services working in MOSS.
We have tried the default MOSS installation using NTLM and Excel Services appears to work ok.
When we try Kerberos, our Excel Services give errors - for example, I have a MOSS page which has several Excel Services components on it - it yields various errors -
the KPI webpart advises: "The file that you selected could not be found. Check the spelling of the file name and verify that the location is correct" - I've verfied that the file is present and correctly mapped
another Excel webpart advises "Failed to download Excel Services chart"
another gives a timeout issue: "Your session has timed out because of inactivity.To reload the workbook, click OK.How can I keep my session from timing out? "
we're thinking these all have the same root problem but cannot determine what it is - has any one had a similar experience / error symptoms?
thanks
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The issue was one of those obscure things that I dont think I would have ever found without help&. The Shared Services Application pool was set for 4 web garden worker processes but Excel Services is limited to only 1 so the setting has to be 1. The second I changed this, everything started working. It was literally a 30 second change.
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by: Gideon7Posted on 2008-09-09 at 08:43:14ID: 22428674
Make sure that there is not a firewall blocking the Kerberos ports (88 TCP and 88 UDP). If the servers are running Windows Firewall check that too.
However, the errors you describe don't appear to be security (Kerberos) related. "File not found" is a basic error in locating a file. An error from Kerberos would be something like "Access denied" or "User not found".