Question

Sharepoint backup problem

Asked by: MisUszatek

I was manually doing MOSS 2007 backups for a couple of weeks without any problems but I started having issues yesterday. It stops at the very beginning on MySites:

Item (Current/Total) 6/22 (Farm\Windows SharePoint Services Web Application\SP MySites - 5020)

And here are my questions:
- what is the best way to break this operation if I want to try again
- where and how to look for clues what is causing this problem?
- and one extra question: what is the best way to manage SP backups. Under the SP backup folder I have now about 12 sub-folders with backups. Can I just manually delete the obsolete ones or it should be done via a script, command line or some other means?

Thanks

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Asked On
2009-07-06 at 19:55:24ID24548451
Tags

Microsoft

,

sharepoint

,

moss 2007

Topic

MS SharePoint

Participating Experts
2
Points
350
Comments
12

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Answers

 

by: csl002Posted on 2009-07-07 at 07:05:06ID: 24794311

What is your backup process? Are you using the GUI or STSADM?

Check you windows server event log for error or warnings.
Check the C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\12\Logs\Look at the current date modified

After you answer the questions I asked I will be better able to help you with your other two questions.

 

by: MisUszatekPosted on 2009-07-07 at 09:01:02ID: 24795427

I am doing the backup using the GUI.

 

by: zephyr_hexPosted on 2009-07-07 at 10:01:38ID: 24796004

i recommend that you use a script like the following one that you can schedule to do your backups, AND it will allow you to specify how many backups you want to keep.  if you only use the GUI, you will have a constantly growing backup directory.
example script is here:
http://docupoint.blogspot.com/2007/02/backup-script-for-sharepoint-2007.html

as for errors...
check the log ;)  it's in the same directory as the backup.  are there any errors there?
what about errors in Event Viewer?

also, how long are you waiting?  there was a problem with sharepoint last year that caused it to delay 1 hour between each step in the backup process.  MS released a patch to fix that.  are you up to date on sharepoint patches?

you can stop a backup job by deleting the timer job in Timer Job Definitions.

 

by: MisUszatekPosted on 2009-07-07 at 13:12:48ID: 24797938

Let me also know if I can just manually delete existing subfolders with older backups? Will they also disappear from the history?

 

by: csl002Posted on 2009-07-07 at 16:14:16ID: 24799395

They will not dissapear from the history, they will just say not found.

 

by: zephyr_hexPosted on 2009-07-08 at 09:23:04ID: 24805458

if you manually delete the subfolders, it does not update the xml file that keeps a list of the backups.  you either need to edit that file, or use a script to edit the file ... if you want to remove all references to the backup subfolders you delete.

 

by: MisUszatekPosted on 2009-07-08 at 09:35:46ID: 24805592

Thank you very much for your help! I have one more issue. I deleted the backup timer job under job definitions but when I go to Backup and Restore Status it still shows that is in process... It's been like that for about 48 hours now... What to do with it?

 

by: zephyr_hexPosted on 2009-07-08 at 09:53:51ID: 24805803

try restarting the sharepoint timer service.  you can do this in services.msc

 

by: MisUszatekPosted on 2009-07-08 at 10:39:26ID: 24806230

Tried - and it is still showing backup in process under GUI interface...

 

by: zephyr_hexPosted on 2009-07-08 at 11:47:14ID: 24806873

maybe the backup process really is running?  have you checked the processes in taskmgr (show processes from all users)

 

by: MisUszatekPosted on 2009-09-14 at 11:21:12ID: 25327950

The issue is still unresolved but thanks for the effort!

 

by: MisUszatekPosted on 2009-09-14 at 11:22:13ID: 31600458

Issue still not resolved but we switched to a different backup solution.

20120131-EE-VQP-002

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