I want to build some automated responses and skills based routing into a list that manages our ServiceDesk calls.
This one is an example of the notification to the end user that the call has been logged and what I'm trying to achieve is a nicely formatted HTML e-mail message with a link to the ServiceDesk list but also a link specifically to the issue that they've raised.
I can do it by adding a simple 'click here' type link but I'd rather get the list itemm ID and present that dynamically.
Hope that helps you to help me.
N03L.
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by: PillalamarriVenkateswaraRaoPosted on 2009-09-08 at 01:03:22ID: 25279552
" <a href="http://servername/si tename/Lis ts/listnam e/DispForm .aspx? ID=% listname:I D%">%listna me:ID%</a>) "
In the above tag you are using the List ID as your Hyperlink na !...
Don't mind, can you give me more clear idea on your problem.
Thanks.