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06.07.2007 at 11:01AM PDT, ID: 22619844
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6.2

OWA working internally but not externally

Asked by cahelmster in MS Forefront-ISA, Exchange Email Server

Tags: , , ,

Having issues accessing OWA externally...I just recently set up OWA in my environment.  I have Exchange 2003 on a Windows 2003 Server.  In between the firewall and Exchange box is an ISA 2006 server.  I can access OWA internally through the ISA box without any problems.  The SSL certificate is installed correctly.  My problem is when I try to access OWA from the outside.  I have the DNS record correctly set to point to one of my public IPs and the DNS A name for my domain matches the certificate common name.  When, I try to access the site, the browser just sits there for around 20-30 seconds and then says the page cannot be displayed.  I have the firewall mappings and access permissions set correctly.  When I try to access the site externally, the access-list count increases for the outside permissions statement so I know I'm getting to the right site.  I see nothing blocked going in or out on the firewall.  I thought it may be some permissions of some kind on the ISA box so I added an unrestricted HTTPS access rule with no luck.  Any ideas?  I'm not getting any browser errors, just the page cannot be displayed.  ThanksStart Free Trial
[+][-]06.07.2007 at 11:34AM PDT, ID: 19236052

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[+][-]06.07.2007 at 11:35AM PDT, ID: 19236058

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[+][-]06.07.2007 at 12:40PM PDT, ID: 19236720

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[+][-]06.07.2007 at 12:41PM PDT, ID: 19236729

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[+][-]06.08.2007 at 12:44AM PDT, ID: 19240155

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[+][-]06.08.2007 at 05:54AM PDT, ID: 19241453

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[+][-]06.08.2007 at 06:20AM PDT, ID: 19241659

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[+][-]06.08.2007 at 07:05AM PDT, ID: 19242063

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[+][-]06.08.2007 at 07:08AM PDT, ID: 19242098

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[+][-]06.08.2007 at 07:29AM PDT, ID: 19242323

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[+][-]06.08.2007 at 08:15AM PDT, ID: 19242767

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About this solution

Zones: MS Forefront-ISA, Exchange Email Server
Tags: owa, externally, internally, working
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Solution Provided By: corcoran_smith
Participating Experts: 2
Solution Grade: A
 
 
[+][-]06.11.2007 at 12:58PM PDT, ID: 19261245

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[+][-]07.07.2007 at 08:21AM PDT, ID: 19437620

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[+][-]07.17.2007 at 07:57AM PDT, ID: 19505502

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