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8.0

Asterisk VoIP server (SIP) behind ISA 2006 (NAT) server

Asked by gregorybe in MS Forefront-ISA, Voice Over IP, Asterisk Open Source Telephony

Im running an AsteriskNOW server on my internal network (192.168.30.12) and an ISA 2006 server that provides the internet for the internal clients and servers (ISA internal: 192.168.30.10).

Now I want to make it possible for external users (VoIP phones) to connect to my internal Asterisk server using SIP.

Situation:

AsteriskNOW SIP server ---- NAT ISA server > Internet < Cisco NAT router ---- Linksys Voip Phone

I already published the following firewall rules:

1)
name: Asterisk SIP
Action: Allow
Traffic: Protocol: SIP
From: Anywhere
To: 192.168.30.12 ( * request appears to come from original client)
Networks: All networks

2)
name: Asterisk RTP
Action: Allow
Traffic: Protocol: RTP
From: Anywhere
To: 192.168.30.12 ( * request appears to come from original client)
Networks: External

Protocol information:
name: SIP
Parameters:

Primary connections:
- 5060-5082 - TCP - Inbound
- 5060-5082 - UDP - Recieve Send

Secondary connections:
- 5060-5082 - TCP - Outbound
- 5060-5082 - UDP - Send Receive

The IP Phone can register itself with Asterisk but when I trie calling the voicemail number (or another SIP phone)  on the asterisk there is no sound.

When I log traffic with ISA, this appears several times when dialing the voicemail number:
Original Client IP      <Internet IP of ip phone>
Client IP      <Internet IP of ip phone>
Destination IP                           192.168.30.12
Protocol                             RTP
Transport                           UDP
Source Network                     External
Destination Network            Internal
Action                                    Failed Connection Attempt
Rule                                     Asterisk RTP
Log Time                          15/03/2008 13:36
Source Port                        16388
Destination Port               9824
Processing Time                    0
Bytes Sent      0
Bytes Received      0
Result Code      0x80070034 ERROR_DUP_NAME
                                                                                                            


In the Cisco router of the external client that tries to connect, the following Nat Translation is visible when dialing the voice mail number.

Protocol            udp
Inside global            <Internet IP of ip phone>:16399  
Inside local             190.168.1.40:16388
Outside local         <external ISA>:9824
Outside global           <external ISA>:9824

So what does the ERROR_DUP_NAME error means and how can I solve my problem?

Thanks in advance
 
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About this solution

Zones: MS Forefront-ISA, Voice Over IP, Asterisk Open Source Telephony
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Solution Provided By: Computer101
Participating Experts: 3
Solution Grade: A
 
 
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