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07.11.2008 at 01:20PM PDT, ID: 23558571
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8.7

Can't access DMZ web server from external network.

Asked by condescendent in MS Forefront-ISA, Miscellaneous Security, Network Software Firewalls

Tags: , , ,

I set up a trihomed ISA 2006 server with External, Internal and DMZ networks. And I put a web server on DMZ with ip address XXX.XXX.243.226/XXX.XXX.243.224.

My ISA NIC information is as followings:
External NIC ip: XXX.XXX.243.200, 255.255.255.128, Gateway: XXX.XXX.243.129;              
DMZ NIC ip:       XXX.XXX.243.225, 255.255.255.224, Gateway: Blank;
Internal NIC ip: 192.168.1.30;       255.255.255.0,     Gateway: Blank

Web Server NIC ip:  XXX.XXX.243.226, 255.255.243.224, Gateway: XXX.XXX.243.225(DMZ NIC address).

After i assigned IP address, i created networks, then, set up routing relationship between DMZ and External. After that, i created access rules to permit http/https/ping/dns traffic for all environment.
I tested Web server from ISA itself and desktop from Internal network. Both of them worked and i can successfully open the web site. But when i tried to access web server from external, i couldn't open the web site. I use ip address in testing.

I began the troubleshooting progress. First i use PING command. The result is as follows:
ISA firewall can ping DMZ web server, and verse vesa.
ISA firewall can ping enterprise Router. I don't have access to enterprise router, so i could not test from router to isa. but i indeed can ping the ISA external NIC from external workstation. so i don't think there are any problems on my enterprise router.
As i said above, when i tried to ping ISA DMZ NIC and web server ip, i could not success. But i can ping the external IP on ISA.

My question is "Why i can't access my web server from external, why i can't even ping it?" Is that the problem between the routing relationship between my DMZ NIC and my External NIC. I guess there is something wrong on the relationship between my two NICs (external and DMC).

Please guys help me with it, i am very frustrated with the troubleshooting. I spent two days on it. All stuff looks ok except the external access----and it's the most key function for DMZ setup.

Thank you.
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About this solution

Zones: MS Forefront-ISA, Miscellaneous Security, Network Software Firewalls
Tags: Microsoft, ISA, 2006, Web server in DMZ set up
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Solution Provided By: keith_alabaster
Participating Experts: 1
Solution Grade: A
 
 
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