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08.01.2008 at 09:51AM PDT, ID: 23614753
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6.4

ISA dropping packet

Asked by Vision_Globale in MS Forefront-ISA, Windows 2003 Server

Tags: , , ,

Hi,

My ISA server is dropping packet while users going on the www.thoughtequity.com and looking at a video using Adobe flash player.
Here is an example of a link that doesn't work : http://www.thoughtequity.com/video/clip/177004_002.do
The movie is not showing.
I looked on ISA monitoring and saw the following :

Denied Connection
Log type: Firewall service
Status: A non-SYN packet was dropped because it was sent by a source that does not have an established connection with the ISA Server computer.
Rule:  
Source: Internal ( 192.168.1.23:52073)
Destination: Local Host ( 192.168.1.1:51145)
Protocol: Unidentified IP Traffic (TCP:51145)

192.168.1.23 is my computer
192.168.1.1 is my ISA server

I have a rule that allow all outbound traffic from Internal & Local host to Internal & Local host.
I tried to access the web page with a computer without the firewall client = doesn't work
I tried to access the web page with different web browser (IE7 and firefox) = doesn't work
I tried to access the web page from a computer in another network (not behind ISA) = It works

So, it point to be a ISA problem.  It seems that the ISA server is not able to transfer the request to the external probably because he don't see an open connection established.  How can I bypass this?

Thank you
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About this solution

Zones: MS Forefront-ISA, Windows 2003 Server
Tags: Microsoft, ISA, 2004, SP3
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Solution Provided By: Vision_Globale
Participating Experts: 2
Solution Grade: A
 
 
 
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