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08.15.2008 at 03:45AM PDT, ID: 23650890
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6.6

504 Proxy Timeout on HTTPS: page - was fine a couple of days ago!

Asked by SpencerSteel in MS Forefront-ISA

Tags: , ,

Hey guys,

Got an odd one ... I look after 2 companies here ... each company is a mirror of each other with *no* relationship/trust. Both have typical MS clients and an ISA Server to the outside world.

Today, we cannot hit an important HTTPS page - it's been working fine for years ...

https://agency.brassring.com/agency/login.aspx?partnerid=25005&siteid=5100&flag=633543777365594521

The error returned is ...

--------------------------

Network Access Message: The page cannot be displayed
 
Technical Information (for Support personnel)
Error Code: 504 Proxy Timeout. The connection timed out. For more information about this event, see ISA Server Help. (10060)
IP Address: 66.77.22.114
Date: 15/08/2008 10:36:32
Server: myISASERVER.myCOMPANY.co.uk
Source: proxy  

------------------------

If I use a datacard to get on the net directly, I can hit this page with no problems ...

The odd thing is BOTH companies are displaying the same issue ... remember, the have different ISA gateways and there is no relationship between the two companies ... so it sounds like either

1. An ISA Server issue (i'm no expert, so please be gentle) ... i have no idea where to look
2. A ISP DNS problem? Both companies use the same ISP ... (easynet)

I'm stumped - we are now leaving my comfort zone with this kind of thing :)

Kinda urgent - any pointers appreciated.

Thanks,

S.S.
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[+][-]08.15.2008 at 03:54AM PDT, ID: 22237057

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[+][-]08.15.2008 at 06:06AM PDT, ID: 22237812

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About this solution

Zone: MS Forefront-ISA
Tags: Microsoft, ISA Server, 2004
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Solution Provided By: SpencerSteel
Participating Experts: 0
Solution Grade: A
 
 
 
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