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09.10.2008 at 02:40AM PDT, ID: 23718533
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9.3

Cannot get Office Communications Server 2007 to function correctly, Office Communicator will not connect to the server

Asked by quadrateksupport in MS Live Communications Server, MS SQL Server, Windows 2003 Server

Tags: , , , , , ,

Currently have a SQL 2005 Server backend database, OCS Enterprise 2007 Server installed in consolidated mode, CA server.

Client machines login but have no option for password, which I presume is classed as "auto-logon".

I have carefully been through the "OCS_EnterpriseEditionDeployment" Manual.  I am at the point now where I need to log in via communicator but I get the following error:

"Cannot sign in because the server is temporarily unavailable"

I have run the validation server wizard, it completes but with failures. [I have included the logs for analysis.]

When I run "Validate Front End Server Configuration" under "Deploy Pool in a Consolidated Topology"

The "Validate Local Server Configuration", "Validate Connectivity" complete with warnings.
[Office Communications Server 2007 Deployment Log.pdf]

The "Validate SIP Logon", "Check this box to use client auto-logon for validation", "Validate IM Conference" are the ones that Complete with failures.       [Office Communications Server 2007 Deployment Log-2.pdf]

The users are enabled and exist within the Users section of Office Communications Server console.
I have used ocstest1 and ocstest2 , both exist and have been enabled.  Where you specify the User accounts to test the validation what is the correct syntax for the Account and User Name, as I have been putting the same for both.  i.e.  ocstest1@corp.quadratek.net.

SQL server can see OCS 2007 server, clients can see both servers.  All other OCS tasks have completed without failures except this one.

CA server has issued a certificate and it was installed successfully on the OCS Server.

I understand its difficult to fully diagnose without seeing the setup, I am hoping you can throw some ideas in for me to try.


Background:                CSGW006V=SQL Server
                                     CSGW016V=OCS Server 2007  
                                     ocs.corp.quadratek.net = pool name  

DNS record been setup to point this pool name to the OCS Server.

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Includes 2 seperate Validation Logs, references Question Body.
 
[+][-]09.10.2008 at 12:58PM PDT, ID: 22442345

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About this solution

Zones: MS Live Communications Server, MS SQL Server, Windows 2003 Server
Tags: OCS 2007, Office Communications Server 2007, Deployment Log, Office Communicator, Enterprise Edition, SQL Server, CA Server
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Solution Provided By: gaanthony
Participating Experts: 1
Solution Grade: A
 
 
 
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20081112-EE-VQP-44 / EE_QW_EXPERT_20070906