We have a Office Live Communications 2005 Server in our environment that now no longer will start the Live Communications Server service after installing and removing Communicator 2007 on another server.
The errors in the App log on the LC 2005 Server are as follows.
Event Type: Error
Event Source: Live Communications Server WMI Consumer
Event Category: (1002)
Event ID: 14404
Date: 3/31/2009
Time: 9:09:36 AM
User: N/A
Computer: SERVER-SPS1
Description:
Error adding access proxy.
Failed to add access proxy: server.domainname.com.
Resolution:
Ensure that the same computer is not configured for another role.
Event Type: Error
Event Source: Live Communications Server WMI Consumer
Event Category: (1002)
Event ID: 14404
Date: 3/31/2009
Time: 9:09:36 AM
User: N/A
Computer: SERVER-SPS1
Description:
Error adding access proxy.
Failed to add access proxy: server-sps1.domainname.com
.
Resolution:
Ensure that the same computer is not configured for another role.
Event Type: Error
Event Source: Live Communications Server WMI Consumer
Event Category: (1002)
Event ID: 20482
Date: 3/31/2009
Time: 9:09:36 AM
User: N/A
Computer: SERVER-SPS1
Description:
Server could not retrieve its initial configuration for a class from the WMI Provider.
Class: MSFT_SIPEdgeProxySetting
Cause: This can occur if the connection to Active Directory or SQL back-end database is down or if permissions to the service account are altered. Retrieval can also fail if an invalid entry is entered in the class using the UI or WMI or if corruption occurs in local WMI repository.
Resolution:
Make sure the account the service is running under has proper privileges and that connection to Active Directory or SQL back-end database is functional. Verify an identical entry does not exist as a direct federation partner and an IM service provider.
The errors on the server where the OCS2007 was installed are as follows:
Event Type: Error
Event Source: MsiInstaller
Event Category: None
Event ID: 10005
Date: 3/19/2009
Time: 8:35:56 AM
User: Domain\user
Computer: SERVER2
Description:
Product: Microsoft Office Communications Server 2007, Web Conferencing Server -- Error 28009. One or more services that were installed by this product are still active. We recommend that you deactivate these services before you continue removing the server; otherwise, obsolete computer or domain settings will remain in the Active Directory. Do you want to continue?
Event Type: Error
Event Source: MsiInstaller
Event Category: None
Event ID: 10005
Date: 3/19/2009
Time: 8:37:03 AM
User: DOMAIN\user
Computer: SERVER2
Description:
Product: Microsoft Office Communications Server 2007, Audio/Video Conferencing Server -- Error 28009. One or more services that were installed by this product are still active. We recommend that you deactivate these services before you continue removing the server; otherwise, obsolete computer or domain settings will remain in the Active Directory. Do you want to continue?
Event Type: Error
Event Source: WinMgmt
Event Category: None
Event ID: 24
Date: 3/19/2009
Time: 8:37:09 AM
User: N/A
Computer: SERVER2
Description:
Event provider attempted to register query "SELECT * FROM __InstanceOperationEvent WHERE TargetInstance ISA 'MSFT_SIPAVMCUSetting'" whose target class "MSFT_SIPAVMCUSetting" does not exist. The query will be ignored.
Could someone please help me understand what needs to happen to deactivate the OCS2007 server and repair the LC 2005 server?
Thank you.
