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Browse All TopicsHello, We have a situation where dekstop sharing using MOC clients only works across subnets when a desktop is shared with a local subnet user FIRST, then a connection can be established with another user on alternative subnet. Any ideas?
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If you need help with the logs let me know.
One thing to note is that desktop sharing is peer to peer, the same as Video, until there is more than 2 participants, so if there are settings stopping branch users starting connections to clients at the HQ there could be issues.
It may be worth checking to see if Video is working as this often causes less issues than desktop sharing and is peer to peer.
Also if two people in a branch office share there desktop does this work?
Adam
I am having the exact same issue. However it does not always happen. I also tried making both of the users Administrators and it fixed the issue and I thought it was a permissions problem. However it will sometimes work with regular users. I am looking to fix this issue before doing a major rollout.
Here is a log from the computer trying to initiate the connection:
A SIP request made by Communicator failed in an unexpected manner (status code 0). More information is contained in the following technical data:
RequestUri: sip:ITUser@xxxx.com;opaque
From: sip:ConfRoomPBO@xxx.com;ta
To: sip:ituser@xxxx.com;tag=64
Call-ID: f74d357e529c44dcbee026adc4
Content-type: application/sdp;call-type=
v=0
o=- 0 0 IN IP4 192.168.6.52
s=session
c=IN IP4 192.168.6.52
b=CT:99980
t=0 0
m=applicationsharing 3266 TCP/RTP/AVP 127
a=ice-ufrag:IG7k
a=ice-pwd:897caAwnnC8FrM3T
a=candidate:1 1 TCP-PASS 2120613887 192.168.6.52 17365 typ host
a=candidate:1 2 TCP-PASS 2120613374 192.168.6.52 17365 typ host
a=candidate:2 1 TCP-ACT 2121006591 192.168.6.52 3266 typ host
a=candidate:2 2 TCP-ACT 2121006078 192.168.6.52 3266 typ host
a=cryptoscale:1 client AES_CM_128_HMAC_SHA1_80 inline:oZbvKJH4uaS2XXtihqx
a=crypto:2 AES_CM_128_HMAC_SHA1_80 inline:3Ipq0qxuRzvP1p1UtNJ
a=setup:active
a=connection:new
a=rtcp:3266
a=mid:1
a=rtpmap:127 x-data/90000
a=x-applicationsharing-ses
a=x-applicationsharing-rol
a=x-applicationsharing-med
Response Data:
180 Ringing
0 (null)
Ms-client-diagnostics: 52031; reason="Call terminated on media connectivity failure"
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by: adamg12345Posted on 2009-08-18 at 00:16:32ID: 25120684
Hi,
Whaat do you define as users in other subnets?
Do you mean remote users connecting in via the access edge or people on the main network?
Adam