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kaos_theoryFlag for United States of America

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A configuration error in the e-mail system caused the message to bounce between two servers or to be forwarded between two recipients. Contact your administrator

I  have a end user complaining about not getting email , the last time he got a email was last night at 1730 and it was from outside the company. what could be causing this ?
this is the message that a external user would get when he attempted to send the user a email
 "A configuration error in the e-mail system caused the message to bounce between two servers or to be forwarded between two recipients.  Contact your administrator" I have  sent him a test email and not gotten anything back yet
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Stacy Spear
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MATTHEW_L

Also check message tracking and see what is going on.