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05.14.2007 at 10:40AM PDT, ID: 22571088
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6.6

exchange 2000 server not mounting stores

Asked by TRIDPROB in Microsoft Server, Exchange Email Server

Tags: ,

Our exchange 2000 server on windows 2000 will not accept outlook connections and system manager is grayed out if you try to mount the stores. If you try to refresh the view of the stores you get error c1041721. All the services are running and start ok if stopped, clients can access email through OWA.
We get the following error every minute or so

Event Category:MAPI Session
Event ID:      9175
The MAPI call 'OpenMsgStore' failed with the following error:
The Microsoft Exchange Server computer is not available.  Either there are network problems or the Microsoft Exchange Server computer is down for maintenance.
The MAPI provider failed.

The error started when a new server was made up to domain controller and global catalogue server, we have since demoted this server but still have the problem.

I read an article posted with a similar problem and it was to do with automatic updates so uninstalled recent updates but this still had no effect

The server is windows 2000 SP 4
Exchange 2000 SP3

There is plenty of disk space and exchange has full permisions to the data stores and the folder
If we run ISINTEG we get an error that the server is not online.

Policytest and GPOTEST both give positive resuls

Please help!
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[+][-]05.14.2007 at 11:08AM PDT, ID: 19087101

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[+][-]05.15.2007 at 07:03AM PDT, ID: 19092827

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About this solution

Zones: Microsoft Server, Exchange Email Server
Tags: c1041721, exchange
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Solution Provided By: AnnieMod
Participating Experts: 4
Solution Grade: A
 
 
 
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