Question

Unable to Map Drives without using FQDN

Asked by: BobDuffett

On occassion, it becomes impossible to map drives or see resources on the 2 domain controllers (only servers) unless the FQDN is entered.

We don't have WINS running.  This is a remote office (192.168.0.x) connected to main office (192.168.2.x) via VPN.  It's been operational for > 3 years.  Only recent changes have been the reboots after install Windows Updates on Server / Workstation.  Yeah. I know....

mydomain = NetBIOS Domain Name
mydomain.com = FQDN
dc1 = W2K3 Domain Controller

My workstation, ws1, has [X] Enable LMHOSTS and (X) Enable NetBIOS over TCP/IP enabled.

C:\>IPCONFIG /REGISTERDNS

Windows IP Configuration

Registration of the DNS resource records for all adapters of this computer has been initiated. Any errors will be reported in the Event Viewer in 15 minutes..

C:\>IPCONFIG /ALL

Windows IP Configuration

        Host Name . . . . . . . . . . . . : ws1
        Primary Dns Suffix  . . . . . . . : mydomain.com
        Node Type . . . . . . . . . . . . : Unknown
        IP Routing Enabled. . . . . . . . : No
        WINS Proxy Enabled. . . . . . . . : No
        DNS Suffix Search List. . . . . . : mydomain.com
                                            mydomain.com

Ethernet adapter Local Area Connection:

        Connection-specific DNS Suffix  . : mydomain.com
        Description . . . . . . . . . . . : Intel(R) PRO/1000 PL Network Connection
        Physical Address. . . . . . . . . : 00-13-72-13-7A-FC
        Dhcp Enabled. . . . . . . . . . . : Yes
        Autoconfiguration Enabled . . . . : Yes
        IP Address. . . . . . . . . . . . : 192.168.0.195
        Subnet Mask . . . . . . . . . . . : 255.255.255.0
        Default Gateway . . . . . . . . . : 192.168.0.1
        DHCP Server . . . . . . . . . . . : 192.168.0.1
        DNS Servers . . . . . . . . . . . : 192.168.2.20
                                            192.168.2.21
                                            192.168.0.1
        Lease Obtained. . . . . . . . . . : Wednesday, May 16, 2007 10:27:13 AM
        Lease Expires . . . . . . . . . . : Thursday, May 17, 2007 10:27:13 AM

~~~~~~~~~~~~~~~~~~~~~~~~~~~
C:\>NET USE H: /HOME
The user's home directory could not be determined.

More help is available by typing NET HELPMSG 3915.


C:\>NET HELPMSG 3915

The user's home directory could not be determined.

~~~~~~~~~~~~~~~~~~~~~~~~~~~

C:\>NET VIEW \\dc1                  
System error 53 has occurred.

The network path was not found.

C:\>PING dc1

Pinging dc1.mydomain.com [192.168.2.20] with 32 bytes of data:

Reply from 192.168.2.20: bytes=32 time=73ms TTL=126
Reply from 192.168.2.20: bytes=32 time=71ms TTL=126

Ping statistics for 192.168.2.20:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 71ms, Maximum = 73ms, Average = 72ms
Control-C
^C

~~~~~~~~~~~~~~~~~~~~~~~~~~~
C:\>NET USE H: \\dc1\jeff$
Enter the user name for 'dc1': jeff
Enter the password for dc1:
System error 5 has occurred.

Access is denied.

C:\>NET USE H: \\dc1\jeff$
Enter the user name for 'dc1': mydomain\jeff
Enter the password for dc1:
System error 5 has occurred.

Access is denied.

C:\>NET USE H: \\dc1.mydomain.com\jeff$
The command completed successfully.

Thoughts?

Bob

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Asked On
2007-05-16 at 09:01:28ID22575999
Tags

map

,

drives

,

fqdn

Topics

Microsoft Server

,

Windows 2003 Server

,

Net BIOS and NetBEUI

Participating Experts
3
Points
150
Comments
12

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Answers

 

by: SysExpertPosted on 2007-05-16 at 09:48:34ID: 19102259

CHeck the DNS using the windows resource kit tools.

I hope this helps !

 

by: adamdrayerPosted on 2007-05-16 at 12:22:33ID: 19103494

192.168.2.20
192.168.2.21
192.168.0.1

Are all 3 of these Domain Controllers?

 

by: adamdrayerPosted on 2007-05-16 at 12:27:09ID: 19103523

Also, did you create an LMHOSTS file?  is there a static entry in there for the Domain Controller?
Try disabling LMHOSTS lookup and see if that helps.

 

by: batry_boyPosted on 2007-05-16 at 12:38:59ID: 19103629

If you don't have WINS running on your network and you're trying to resolve a machine name that is on a different network segment through NetBIOS, then you'll have to have an LMHOSTS file as adam mentions above.  One of the ways that a Windows box can perform name resolution is via broadcast traffic, but since host "dc1" is on a different network segment, that method won't work.  So you'll either need a functioning WINS server or a properly configured LMHOSTS file to do what you're wanting to do.

It sounds like you're implying that this has been working for a while and has suddenly stopped.  Is this the case?

 

by: adamdrayerPosted on 2007-05-16 at 13:07:13ID: 19103871

Everything batry boy said is true.  But I would imagine that you want to use DNS for name resolution.  If this is the same domain, then the "DNS Suffix Search List" should transform computernames into FQDNs.  The only problems I could think of are:

1. It is trying to use NetBIOS Name resolution, which it definititely is if LMHOSTS  is enabled.
2. that 192.168.0.1 address is not a domain controller but actually a router of some kind.  This can lead to intermitten problems everywhere because all the DNS servers in an Active Directory domain need to be Domain Controllers.

 

by: BobDuffettPosted on 2007-05-16 at 14:12:14ID: 19104332

192.168.2.20 and 192.168.2.21 are the DC's visible only through the VPN.
192.168.0.1 is the local router which provides DNS proxy when the VPN is down.
The VPN has [X] NETBIOS Enabled on the VPN configuration.
I'm not at the remote site right now -- will be shortly.  I'll try removing the 0.1 and see what happens.
Bob

 

by: adamdrayerPosted on 2007-05-16 at 14:31:27ID: 19104459

ok.  Also remove LMHOSTS if you don't need it.  Then reboot

Yeah, unfortunately you cannot have computers attached to a domain and point them to DNS servers that aren't DCs.  It can work fine for a while and then completey die of you.  

 

by: BobDuffettPosted on 2007-05-16 at 20:22:53ID: 19105865

I removed non-AD DNS entry and disabled LMHOSTS.  Then, did "repair" on Network Connection.  No good.  Did reboot reluctantly (had N windows open).  Still no good.

C:\>net view \\dc1
System error 53 has occurred.

The network path was not found.

 

by: adamdrayerPosted on 2007-05-17 at 06:16:01ID: 19107875

Does the client initiate the VPN or is it a site-to-site VPN between the routers?  Basically, does your client computer have a virutal VPN adapter that it used to connect?

 

by: adamdrayerPosted on 2007-05-17 at 06:34:35ID: 19108015

OK, it seems that "net use" and "net view" try and use NetBIOS name resolution only.  This is something i probably knew at one point but then forgot.

You can enable DNS name resolution for NetBIOS names by following the instructions here:
http://support.microsoft.com/kb/142309

OR

You can setup NetBIOS Name resolution.  Since you are on different networks, broadcasting will not work.  You will need to either use LMOHSTS or WINS.  If you use LMHOSTS, you will have to make a static entry in the LMHOSTS file with the computername and IP Address.

 

by: BobDuffettPosted on 2007-05-17 at 11:29:06ID: 19110420

Adam,
You got me looking in the right direction. The KB article above doesn't appear applicable for XP but further searches lead me to a registry DWORD = DhcpNodeType at HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NetBT\Parameters.
I set the value to 8 which now shows up as Hybrid in IPCONFIG /ALL.
Did NET USE H: /HOME and it worked!  Then did NET VIEW \\DC1 and it worked too.
Not sure what value it should be.  I'll investigate later.  Thanks much!!

 

by: adamdrayerPosted on 2007-05-17 at 11:53:57ID: 19110627

glad to hear you got it working!  I'm surprised you weren't on Hybrid to begin with.  Oh well.  Thanks for the points.

20120131-EE-VQP-002

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