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10.02.2007 at 01:53PM PDT, ID: 22867639 | Points: 250
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Sending emails from Exchange seem to contain garbage that the receiving end does not recognize?

Asked by ThesolverCA in Microsoft Server, Exchange Email Server, SendMail Email Server

Tags: command, recognized, exchange, garbage

When sending email from our exchange 2003 server domain to another company, our emails get rejected all the time no matter who we send to at that particular company and it's only that company - as far as we know. They told us what their server sees when we send an email. Our server seems to send out garbage that their email server does not recognize? What their server sees is below:

What would cause this?
 
220-smtp.mpi.mb.ca - ready at Thu, 19 Jul 2007 09:48:07 -0500
220 ESMTP
EHLO TOREXCH01.iica.ca
250-smtp.mpi.mb.ca
250-SIZE 5120000
250-PIPELINING
250-8BITMIME
250-CHUNKING
250-AUTH=LOGIN
250-AUTH LOGIN PLAIN CRAM-MD5
250 EHLO TOREXCH01.iica.ca
MAIL FROM:<ghuppe@insuranceinstitute.ca> SIZE=1222
250 <ghuppe@insuranceinstitute.ca> Sender OK
RCPT TO:<bverrier@mpi.mb.ca>
250 <bverrier@mpi.mb.ca> Recipient OK
XXXXXXXXXXXXXX
500 Command not recognized
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
MIME-Version: 1.0
Content-Type: multipart/alternative;
.boundary="----_=_NextPart_001_01C7CA13.D1A136D0"
Subject: Test
Date: Thu, 19 Jul 2007 10:48:04 -0400
Message-ID: <6109C6E511D6F948973F2BDACCD383DF01893887@TOREXCH01.iica.ca>
X-MS-Has-Attach:
X-MS-TNEF-Correlator:
Thread-Topic: Test
Thread-Index: AcfKE9ASbsGidqXGTcSH/VDLEh4nOA==
From: "Gillian Huppe" <ghuppe@insuranceinstitute.ca>
To: <bverrier@mpi.mb.ca>
This is a multi-part message in MIME format.
------_=_NextPart_001_01C7CA13.D1A136D0
Content-Type: text/plain;
.charset="iso-8859-1"
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Hi Bonnie, this is just a test
------_=_NextPart_001_01C7CA13.D1A136D0
Content-Type: text/html;
.charset="iso-8859-1"
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
XXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
500 Command not recognized
QUIT
500 Command not recognized
500 Command not recognized
500 Command not recognized
500 Command not recognized
500 Command not recognized
500 Command not recognized
500 Command not recognized
500 Command not recognized
500 Command not recognized
500 Command not recognized
500 Command not recognized
500 Command not recognized
500 Command not recognized
500 Command not recognized
500 Command not recognized
500 Command not recognized
500 Command not recognized
500 Command not recognized
500 Command not recognized
500 Command not recognized
500 Command not recognized
500 Command not recognized
500 Command not recognized
500 Command not recognized
500 Command not recognized
500 Command not recognized
500 Command not recognized
500 Command not recognized
500 Command not recognized
500 Command not recognized
500 Command not recognized
500 Command not recognized
500 Command not recognized
500 Command not recognized
500 Command not recognized
221 closing connection. Goodbye!
All the areas with X's... shouldn't be X's... so our email server is saying - "Command not recognized" as it can't seem to understand what your email server is supposed to be saying.
 

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[+][-]10.02.2007 at 03:00PM PDT, ID: 20002510

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[+][-]10.02.2007 at 05:43PM PDT, ID: 20003281

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[+][-]10.03.2007 at 10:24AM PDT, ID: 20008390

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[+][-]10.03.2007 at 12:40PM PDT, ID: 20009411

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10.02.2007 at 03:00PM PDT, ID: 20002510
HalldorG:
You can try to emulate the sending to the server.
telnet <remote ip>  25
ehlo mydomain
mail from: <myaddress@mydomain.com>
rcpt to: <validaddress@remote>
data
Subject: test

test
.

Check for the return codes.
 
10.02.2007 at 05:43PM PDT, ID: 20003281
Sembee:
Are those XXXX covering something, or do they actually appear?

When I telnet to you, I see lots of **** - does Exchange send your email, or does it go through something else? Appliance of some kind?

mail.insuranceinstitute.ca doesn't seem to want to talk to me.

Simon.
 
10.03.2007 at 10:24AM PDT, ID: 20008390
ThesolverCA:
Sembee, The XXXX are actually appearing. Exchange sends our email however it goes through a Symantec Mail Securiy Appliance
 
10.03.2007 at 12:40PM PDT, ID: 20009411
Sembee:
Can you bypass that appliance and see if the problem continues?

Simon.
 
 
20080716-EE-VQP-32 / EE_QW_1_20070628