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July 24, 2008 11:04am pdt
 
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Problems uninstalling Windows Server 2003 service pack 2

Tags: 2003, service, pack, windows, server
Im having problems uninstalling SP2 from my SBS 2003 server. When I try to uninstall I get the error message saying that simply the uninstall failed. I had a word with MS and they advised me to re-install SP2 as the error usually means that a SP2 file is either missing or corrupt and that it cannot be removed unless the files are replaced/repaired. When I try reinstalling (using the WindowsServer2003-KB914961-SP2-x86-ENU.exe executable downloaded directly from MS) I get the following error:

Setup could not verify the integrity of the file update.inf. Make sure the Cryptographic service is running on this computer.

Ive downloaded the service pack a number of times just in case there was corruption in the download which is causing the integrity failure, also Ive checked the services running on the server and the Cryptographic Service is running.

Any ideas about what do I need to do to ensure I can install/uninstall SP2?
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Question Stats
Zone: OS
Question Asked By: edjones1
Solution Provided By: rpartington
Participating Experts: 3
Solution Grade: A
Views: 208
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[+][-]Expert Comment by ormerodrutter

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[+][-]Accepted Solution by rpartington

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[+][-]Author Comment by edjones1
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Comment by rpartington
For future ref Edjones1
Would you mind posting which section of the above KB I posted actually helped you.
Purely for others in the future who may well have your same issueand I reading this wondering which section of that KB worked for you.
Many thanks

Roy
 
 
Comment by rpartington
Sorry should of said

Purely for others in the future who may well have your same issue and they are reading this wondering which section of that KB worked for you please.
 
 
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