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03.06.2008 at 03:57PM PST, ID: 23221583
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How can I resolve an "The remote computer disconnected the session because of an error in the licensing protocol" error message?
Tags: Windows 2000 Server, Terminal Services, Windows Server 2000, Users trying to use terminal services., The remote computer disconnected the session because of an error in the licensing protocol.
I have two terminal servers on my network one lets call Server1 and the other called Server2. Both servers are running Windows Server 2000. However sometimes when a user tried to connect to Server2 they get the error "The remote computer disconnected the session because of an error in the licensing protocol."

A quick fix for them is to terminal service into Server1 (dont have to login, just hit the server) Then they are able to log into Server2.

I have tried removing the MSLicensing key and that doesnt do anything. I am sure this has something to do with the Windows Terminal Server Licensing. Could someone please help me out with this?

Thanks alot in advance!!
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Question Stats
Zone: OS
Question Asked By: brianadixon
Solution Provided By: LaserSpot
Participating Experts: 1
Solution Grade: A
Views: 161
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03.06.2008 at 07:23PM PST, ID: 21067087

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03.07.2008 at 04:13AM PST, ID: 21069217

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03.07.2008 at 04:16AM PST, ID: 21069235

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03.07.2008 at 05:34AM PST, ID: 21069781

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03.07.2008 at 05:50AM PST, ID: 21069883

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03.07.2008 at 09:13PM PST, ID: 21076023

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03.06.2008 at 07:23PM PST, ID: 21067087
This sounds like a license server discovery issue. Is the TS licensing server installed on a domain controller? You may have to edit on AD object using ADSIEDIT.msc
http://blogs.msdn.com/ts/archive/2007/02/27/manually-publishing-and-un-publishing-terminal-server-license-servers.aspx

there's also a registry key you can put in to help Server2 find the licensing server
http://support.microsoft.com/kb/279561
Accepted Solution
 
03.07.2008 at 04:13AM PST, ID: 21069217
Thanks for the reply... I have a question about that.

In these instructions number 5 says "Add the License Server machine name and click OK". Which is my License server? Is it talking about Server2 or my DC?

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Publishing a License Server 
 
We can manually publish the Terminal Server License Server, using one of the following two methods,
 
Using "Active Directory Sites and Services":
 
1. Open the "Active Directory Sites and Services" snapin; Start -> Programs -> Administrative tools -> "Active Directory Sites and Services" 
2. Select the Site in which you wish to publish the Terminal Server License Server 
3. Open the "TS-Enterprise-License-Server" Object.  If the "TS-Enterprise-License-Server" object is does not exist, you may have to create it. See below. 
4. Under the "Licensing Setting" tab click on the "Change" button 
5. Add the License Server machine name and click OK
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03.07.2008 at 04:16AM PST, ID: 21069235
I did notice if I open the "Licensing Site Settings" the "Licensing Computer" says Computer: Invalid and Domain: Invalid.

Hopefully this helps explain my problem
 
03.07.2008 at 05:34AM PST, ID: 21069781
TS licensing should be running on your DC. Is the license server object pointing to a defunct server?
 
03.07.2008 at 05:50AM PST, ID: 21069883
Neither one were pointed to a server. So both "Licensing Site Settings" and "TS-Enterprise-License-Server" should be pointing to my active DC?
 
03.07.2008 at 09:13PM PST, ID: 21076023
 
 
03.08.2008 at 07:48AM PST, ID: 21077328
Thanks!!
 
 
 
20080236-EE-VQP-29 / EE_QW_2_20070628