We have upgraded to WSUS 3.0 SP1 after our WSUS 3.0 server stopped synchronizing Windows XP updates from Microsoft. Even after the upgrade we were still experiencing the same issue. After performing extensive troubleshooting I decided to completely uninstall WSUS including the database and I perform a complete re-install.
We are now able to obtain Windows XP and all other updates however, none of our client machines are checking into the server. Below are some of the things that I have done to troubleshoot the issue.
1. On the client machines I ran the following command to force the machine to check into the WSUS server.
wuauclt.exe /resetauthorization /detectnow
3.After running the command the client did not show up on the WSUS server. I looked at the error logs on the WSUS Server and I saw corresponding error logs that read. (Additional Detail in attached IIS-log.txt file)
/ClientWebService/client.a
smx - 80 - 10.127.4.180 Windows-Update-Agent 404 2 1260
2. I then looked at the C:\WINDOWS\WindowsUpdate.l
og file on the client machine. I noticed the following errors in the log.
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2008-04-02 17:35:13:115 1880 4f8 AU Setting AU scheduled install time to 2008-04-03 07:00:00
2008-04-02 17:35:13:130 1820 1be4 CltUI AU client got new directive = 'Shutdown', serviceId = {3DA21691-E39D-4DA6-8A4B-B
43877BCB1B
7}, return = 0x00000000
2008-04-02 17:35:13:365 1880 d10 AU AU received handle event
2008-04-02 17:35:18:115 1880 2cc Report REPORT EVENT: {D5D9B4A7-FB6C-4AE8-A657-5
C41627BF63
E} 2008-04-02 17:35:13:115-0400 1 161 101 {238493F6-6D43-4ECB-A4E9-E
B63CA49EC8
7} 100 80244019 AutomaticUpdates Failure Content Download Error: Download failed.
2008-04-02 17:52:45 6136 17cc Misc =========== Logging initialized (build: 5.8.0.2694, tz: -0400) ===========
2008-04-02 17:52:45 6136 17cc Misc = Process: c:\14b203ad0e80732a14d1b4e
8ae\wusetu
p.exe
2008-04-02 17:52:45 6136 17cc Setup Windows Update Client standalone setup : resource dll path is c:\14b203ad0e80732a14d1b4e
8ae\en\wus
etupr.dll
2008-04-02 17:52:45 6136 17cc Setup *********** Setup: Checking whether self-update is required ***********
2008-04-02 17:52:45 6136 17cc Setup * Inf file: c:\14b203ad0e80732a14d1b4e
8ae\wusetu
p.inf
2008-04-02 17:52:45 6136 17cc Setup Update NOT required for C:\WINDOWS\system32\cdm.dl
l: target version = 7.1.6001.65, required version = 5.8.0.2694
2008-04-02 17:52:45 6136 17cc Setup Update required for C:\WINDOWS\system32\iuengi
ne.dll: target version = 5.8.0.2469, required version = 5.8.0.2694
2008-04-02 17:52:45 6136 17cc Setup Update NOT required for C:\WINDOWS\system32\Softwa
reDistribu
tion\Setup
\ServiceSt
artup\wuap
i.dll\7.1.
6001.65\wu
api.dll: target version = 7.1.6001.65, required version = 5.8.0.2694
2008-04-02 17:52:45 6136 17cc Setup Update NOT required for C:\WINDOWS\system32\wuaucl
t.exe: target version = 7.1.6001.65, required version = 5.8.0.2694
2008-04-02 17:52:45 6136 17cc Setup Update required for C:\WINDOWS\system32\wuaucl
t1.exe: target version = 5.8.0.2469, required version = 5.8.0.2694
2008-04-02 17:52:45 6136 17cc Setup Update NOT required for C:\WINDOWS\system32\wuaucp
l.cpl: target version = 7.1.6001.65, required version = 5.8.0.2694
2008-04-02 17:52:45 6136 17cc Setup Update NOT required for C:\WINDOWS\system32\wuauen
g.dll: target version = 7.1.6001.65, required version = 5.8.0.2694
2008-04-02 17:52:45 6136 17cc Setup Update required for C:\WINDOWS\system32\wuauen
g1.dll: target version = 5.8.0.2469, required version = 5.8.0.2694
2008-04-02 17:52:45 6136 17cc Setup Update NOT required for C:\WINDOWS\system32\wucltu
i.dll: target version = 7.1.6001.65, required version = 5.8.0.2694
2008-04-02 17:52:45 6136 17cc Setup Update NOT required for C:\WINDOWS\system32\Softwa
reDistribu
tion\Setup
\ServiceSt
artup\wups
.dll\7.1.6
001.65\wup
s.dll: target version = 7.1.6001.65, required version = 5.8.0.2694
2008-04-02 17:52:45 6136 17cc Setup Update NOT required for C:\WINDOWS\system32\Softwa
reDistribu
tion\Setup
\ServiceSt
artup\wups
2.dll\7.1.
6001.65\wu
ps2.dll: target version = 7.1.6001.65, required version = 5.8.0.2694
2008-04-02 17:52:45 6136 17cc Setup Update NOT required for C:\WINDOWS\system32\wuweb.
dll: target version = 7.0.6000.381, required version = 5.8.0.2694
2008-04-02 17:52:45 6136 17cc Setup * IsUpdateRequired = Yes
2008-04-02 17:52:45 6136 17cc Setup Windows Update Client standalone setup : eula file path is c:\14b203ad0e80732a14d1b4e
8ae\en\eul
a.rtf
2008-04-02 18:01:40:787 1880 1be4 PT WARNING: Cached cookie has expired or new PID is available
2008-04-02 18:01:40:787 1880 1be4 PT Initializing simple targeting cookie, clientId = 001eae92-42b7-4e2f-b97a-99
a16b3bb344
, target group = , DNS name = jarmstrong.bcc.local
2008-04-02 18:01:40:787 1880 1be4 PT Server URL =
http://sus.bcc.local/SimpleAuthWebService/SimpleAuth.asmx2008-04-02 18:01:40:802 1880 1be4 PT WARNING: GetAuthorizationCookie failure, error = 0x80244019, soap client error = 10, soap error code = 0, HTTP status code = 404
2008-04-02 18:01:40:802 1880 1be4 PT WARNING: Failed to initialize Simple Targeting Cookie: 0x80244019
2008-04-02 18:01:40:802 1880 1be4 PT WARNING: PopulateAuthCookies failed: 0x80244019
2008-04-02 18:01:40:802 1880 1be4 PT WARNING: RefreshCookie failed: 0x80244019
2008-04-02 18:01:40:802 1880 1be4 PT WARNING: RefreshPTState failed: 0x80244019
2008-04-02 18:01:40:802 1880 1be4 PT WARNING: PTError: 0x80244019
2008-04-02 18:01:40:802 1880 1be4 Report WARNING: Reporter failed to upload events with hr = 80244019.
2008-04-02 18:23:36:053 1880 dc4 PT WARNING: Cached cookie has expired or new PID is available
2008-04-02 18:23:36:053 1880 dc4 PT Initializing simple targeting cookie, clientId = 001eae92-42b7-4e2f-b97a-99
a16b3bb344
, target group = , DNS name = jarmstrong.bcc.local
2008-04-02 18:23:36:053 1880 dc4 PT Server URL =
http://sus.bcc.local/SimpleAuthWebService/SimpleAuth.asmx2008-04-02 18:23:36:069 1880 dc4 PT WARNING: GetAuthorizationCookie failure, error = 0x80244019, soap client error = 10, soap error code = 0, HTTP status code = 404
2008-04-02 18:23:36:069 1880 dc4 PT WARNING: Failed to initialize Simple Targeting Cookie: 0x80244019
2008-04-02 18:23:36:069 1880 dc4 PT WARNING: PopulateAuthCookies failed: 0x80244019
2008-04-02 18:23:36:069 1880 dc4 PT WARNING: RefreshCookie failed: 0x80244019
2008-04-02 18:23:36:069 1880 dc4 PT WARNING: RefreshPTState failed: 0x80244019
2008-04-02 18:23:36:069 1880 dc4 PT WARNING: PTError: 0x80244019
2008-04-02 18:23:36:069 1880 dc4 Report WARNING: Reporter failed to upload events with hr = 80244019.
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PLEASE NOTE:
This issue is not related to Group Policy problems as our WSUS server was fully functioning prior to this.
Any help would be greatly appreciated.
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