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09.02.2008 at 12:56PM PDT, ID: 23697204
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7.6

Ping returns "request timed out. Tracert skips first line.

Asked by GWitek in Microsoft Server, IPSec Security Protocol, TCP/IP

I have an Exchange Server on SiteA, that I cannot ping from SiteB.

TEST 1
From SiteB:
<C:\Windows>Ping mailserver@siteA.com
DNS Resolves to a public IP Address
Request timed out
Request timed out
Request timed out
Request timed out

TEST 2:
From Site B
Where 88.888.888.888 is the public IP address of the mail server
<C:\Windows>tracert mailserver.siteA.com
1    <1ms    <1ms   <1ms adsl-88-888-888-888.del.chcgil.ameritech.net [88.888.888.888]
2  *   *    *   *
3  *   *    *   *    

Test 3:
For this test I used a completly different Exchange server that we manage on a completly different network ( FYI - I can ping this server successfully from SiteB).
From Site B
<c:\Windows>tracert mailserver.ABC123.com
1    <1ms    <1ms   <1ms  192.168.13.1
2   From here on out it hops just fine. Works great.

I'm concerned about the first line of the my tracert to mailserver.SiteA.com.  Why is there no default gateway?

We currently have an IPSEC tunnel setup between the two sites.
I can ping SiteA machines just fine from SiteB machines using there private Addresses.
It seems to be isolated to outside addresses from SiteB.

If you stayed with my for this entire message you deserve a congratulations!

Thanks in advance!Start Free Trial
 
Keywords: Ping returns "request timed out. Trac…
Title
1 Tracert at least one timeout per hop
2 Allow ping but not tracert
3 Ping and Tracert error
4 PIX not listed as a hop using tracert
5 tracert
6 Tracert
 
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[+][-]09.02.2008 at 01:02PM PDT, ID: 22371047

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[+][-]09.02.2008 at 01:04PM PDT, ID: 22371065

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[+][-]09.02.2008 at 01:18PM PDT, ID: 22371249

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[+][-]09.02.2008 at 01:27PM PDT, ID: 22371341

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[+][-]09.02.2008 at 01:31PM PDT, ID: 22371384

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[+][-]09.02.2008 at 01:51PM PDT, ID: 22371587

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[+][-]09.02.2008 at 01:56PM PDT, ID: 22371632

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[+][-]09.18.2008 at 06:54AM PDT, ID: 22510916

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About this solution

Zones: Microsoft Server, IPSec Security Protocol, TCP/IP
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Solution Provided By: GWitek
Participating Experts: 2
Solution Grade: A
 
 
 
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