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09.09.2008 at 11:46AM PDT, ID: 23716709
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5.2

Can't open tiff files through Castelle FaxPress

Asked by DrPing in Microsoft Server, Windows 2003 Server

Tags: , , ,

We use FaxPress and now nobody's desktop can open tiff files through the default program of castelle faxpress.  Software has been reinstalled on a desktop but that didn't help.  We are using the default options.  Here is the error message we are getting:

Error Message =>
Unable to view fax
Error Details =>
File : D:\faxpress6.3\Faxpress\Client\Faxmain\Source\FaxImage.cpp
Line No. : 1244
Error : Unable to view fax.No application is associated with TIFF.

We have also pointed the faxpress's faxviewer to open tiff's instead of leaving it as the default and that just gives us the error message of invalid file format.  Is there something on the faxpress server that is causing this? Any ideas?
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[+][-]09.11.2008 at 01:57AM PDT, ID: 22447464

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About this solution

Zones: Microsoft Server, Windows 2003 Server
Tags: Castelle, FaxPress, Error message, Error Message =>
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Solution Provided By: Gilesmp
Participating Experts: 1
Solution Grade: A
 
 
[+][-]09.11.2008 at 06:54AM PDT, ID: 22449857

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