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7.8

RDP Users get "Because of a protocol error, this session will be disconnected.  Please try connecting to the remote computer again."

Asked by pchgroup in Remote Desktop/Terminal Services

Tags: Microsoft, Terminal Services, 2003, Remote sites

Have issues at multiple remote iPSec sites using Remote Desktop.  Users are able to log in for a random amount of time before getting disconnected.  The message is;

"Because of a protocol error, this session will be disconnected.  Please try connecting to the remote computer again".

Previous to this, they were getting
"Because of an error in data encryption, this session will end ".

Changes recently include installing SP2 on the Terminal Server (Windows 2003 R2) as well as IE7.  Server is fully patched.

We have uninstalled the TS Licensing server from this box and reinstalled and added the licenses.  Also have done the following.
http://www.experts-exchange.com/OS/Miscellaneous/Q_20729895.html?sfQueryTermInfo=1+%22becaus+protocol+error+session+disconnect%22

http://www.experts-exchange.com/OS/Miscellaneous/Q_20471356.html?sfQueryTermInfo=1+%22becaus+protocol+error+session+disconnect%22 (I don't know what Hotfixes are referred to here)

Thanks in advance
[+][-]01/10/08 04:19 PM, ID: 20632942Expert Comment

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[+][-]01/10/08 06:38 PM, ID: 20633667Author Comment

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[+][-]01/10/08 06:41 PM, ID: 20633683Expert Comment

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[+][-]01/10/08 06:51 PM, ID: 20633716Author Comment

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[+][-]03/01/08 03:27 PM, ID: 21024161Expert Comment

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[+][-]03/03/08 03:25 PM, ID: 21036770Accepted Solution

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About this solution

Zone: Remote Desktop/Terminal Services
Tags: Microsoft, Terminal Services, 2003, Remote sites
Sign Up Now!
Solution Provided By: pchgroup
Participating Experts: 4
Solution Grade: A
 
 
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