Advertisement

01.24.2008 at 05:34PM PST, ID: 23109904
[x]
Attachment Details
[x]
The Solution Rating System

With so many solutions, how can you tell which solutions are most likely to help you and which ones are not? To provide you with a tool to use, we rate our solutions based on various elements that most accurately determine if a solution is a quality solution. To explain what factors affect the solution rating, here are the elements we take into consideration when formulating our solution rating.

  • The Grade of the Solution
  • The Zone Rank of the Expert Providing the Solution
  • The Number of Author and Expert Comments
  • The Number of Experts Contributing
  • The Feedback of the Community

Your Input Matters
Because of the way the system is set up, the most important variable in this equation is you. As a member of Experts Exchange, you are able to cast your vote on the quality of the solutions in regard to how complete, accurate, helpful and easy to understand each solution is. When you provide your feedback, each rating is adjusted accordingly. So, if you see a solution that has a poor rating that you think is a good solution, let us know by rating it. As you do, the rating will be adjusted and will become more accurate for other members of our site.

If you have any suggestions that you would like to make for our rating system, please ask a question in the Suggestions Zone of Community Support.

Thank you!
7.0

Printer Doesn't Map In Terminal Services

Asked by breichard in Remote Desktop/Terminal Services, Printers by HP, SBS Small Business Server

Tags: , , , , , ,

Hi Experts.  I have a customer with a SBS 2003 Premium server and about 10 remote clients.  They connect to this server via Terminal Services to get to a specific application.  Everyone maps to their local printer with no problems...except for one user.  This particular user has an HP Color LaserJet 2605dn.  I installed the driver on the SBS TS, but the printer won't show up.  The odd thing is that every other printer this user has (Adobe PDF, a local fax server, etc.) shows up in the Event Viewer as failing to find a driver (this is expected since I purposely haven't loaded drivers for them).   But, there's no Event Viewer entry for the 2605dn printer.  Since it's trying the other printers the user has, it would seem that everything is set up correctly as far as local resources in the mstsc client, the rights within the user ID, and in TS itself.  I know the driver matches because it was loaded off the same disk and the names match exactly.  And, since there's no entry for this printer in the Event Viewer, I don't think it's a driver issue at all.  Is there something I need check in the driver locally?  I can't imagine what, though.  Any one have any ideas?

Thanks,
BobStart Free Trial
[+][-]01.24.2008 at 05:43PM PST, ID: 20739405

View this solution now by starting your 7-day free trial. Setting up your free trial is quick, easy, and secure. We will return you to this solution, unlocked, when you're done.

 

About this solution

Zones: Remote Desktop/Terminal Services, Printers by HP, SBS Small Business Server
Tags: Microsoft, Terminal Services, SBS 2003 Premium, Printer Issue, HP, Color LaserJet, 2605DN
Sign Up Now!
Solution Provided By: lamaslany
Participating Experts: 4
Solution Grade: A
 
 
[+][-]01.24.2008 at 05:44PM PST, ID: 20739408

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 7-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]01.24.2008 at 05:45PM PST, ID: 20739410

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 7-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]01.24.2008 at 05:46PM PST, ID: 20739411

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 7-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]01.24.2008 at 05:50PM PST, ID: 20739432

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 7-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]01.24.2008 at 09:07PM PST, ID: 20740233

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 7-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]01.25.2008 at 06:11AM PST, ID: 20742577

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 7-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]01.25.2008 at 06:50AM PST, ID: 20742914

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 7-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]01.25.2008 at 07:06AM PST, ID: 20743049

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 7-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]01.25.2008 at 07:09AM PST, ID: 20743076

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 7-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]01.25.2008 at 07:15AM PST, ID: 20743124

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 7-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]01.25.2008 at 09:16AM PST, ID: 20744302

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 7-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]01.25.2008 at 11:26AM PST, ID: 20745528

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 7-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]01.28.2008 at 07:31AM PST, ID: 20759791

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 7-day free trial to view this Author Comment or ask the Experts your question.

 
 
Loading Advertisement...
20080716-EE-VQP-32 / EE_QW_2_20070628