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01.31.2008 at 12:54PM PST, ID: 23127782

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9.4

RPC error on Windows Server 2003 R2 Standard SP2 Terminal Server

Zones:

Remote Desktop/Terminal Services, Windows 2003 Server, Microsoft Operating Systems

Tags:

Microsoft, Windows, 2003 R2 SP2, Terminal Server, Logon rejected for DOMAIN\username. Unable to obtain Terminal Server User Configuration. Error: The RPC server is unavailable.

Windows Server 2003 R2 Standard SP2 Terminal Server

Logon rejected for DOMAIN\username. Unable to obtain Terminal Server User Configuration. Error: The RPC server is unavailable.

Approximately 2-3 times per week for the past several months my client has had to reboot their primary terminal server due to "RPC Server Unavailable" errors. This happens at any time of the day; usually when there is very little, if any, activity. A reboot is the only thing that clears it up until the issue occurs again a day or three later.

What I've done so far:
- Remove/Readd server to the domain
- Add entry in hosts file for DC
- Verify all DNS-related info is setup properly on server
- Hope, pray, beg for this problem to go away

As I do not work in the same site as the server I have been unable to even attempt to access the console prior to the client rebooting it. Therefore I am not sure if any RPC-related services have stopped and caused the RPC error. However, there is nothing in any of the Event Logs stating anything remotely related to a service being stopped or any other error occurring before the RPC error kicks in.

I've probably read every post on EE that has anything even remotely related to this issue and tried most, if not all, of the suggestions made however none of them have helped me fix the actual root issue.

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Question Stats

Zone: OS

Question Asked By: DonArgo

Solution Provided By: tsmvp

Participating Experts: 6

Solution Grade: A

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