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8.0

You do not have sufficient access on your computer to connect to the selected printer.

Asked by amerretz in Remote Desktop/Terminal Services, Printers, Printers by HP

Hi All,

We have recently configured a new terminal server for our organisation. Normal domain users logon to this new server and need to connect to shared network printers located on other print server. When the users right click on the printer and select 'connect' they are presented with the following error message.

"You do not have sufficient access on your computer to connect to the selected printer."

I have investigated why this is occuring and have found that a few group policy settings need to be set to enable to the connection of the network printers. The group policy settings which I have set are as follows:

1. Devices: Prevent users from installing printer drivers = Disabled
2. Load and unload device drivers = Enabled (for authenticated users)

After setting these computer configuration group policy settings and applying it to the terminal server I am still receiving the error message.

Am I missing something here? Does anyone have suggestions as to why I am still receiving the error.

Many Thanks.
 
[+][-]02/12/08 05:40 AM, ID: 20874563Accepted Solution

Your question has an Asker Certified™ answer! amerretz verified that this solution worked for them--which means it will likely work for you, too. Click to view the solution free for 30-days now.

About this solution

Zones: Remote Desktop/Terminal Services, Printers, Printers by HP
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Solution Provided By: michko
Participating Experts: 1
Solution Grade: A
 
[+][-]02/14/08 03:36 PM, ID: 20898020Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

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